Robert E Stroud CGEIT CRISC, Vice President Strategy & Innovation, CA Technologies
Technology change continues to accelerate; bringing with it new capabilities arising from areas such as big data, cloud, consumerization, mobile, and social. Simultaneously, the pace of change for businesses is also accelerating, driven by demanding consumers, new competition, globalization, economic factors, and not to mention changing regulations. The combination of these forces are leading business areas to relentlessly pursue faster time to market, looking to take advantage of new market opportunities, and greater autonomy to select, design, and implement their own solutions satisfying their own needs. The new business is demanding faster decisions, minimizing coordination overhead without losing benefits, and greater flexibility to change direction and pursue opportunities as their organizational strategy changes. Organizations that exhibit these qualities are delivering greater market and business success and he organizations that donâ€™t will lose out to those who do. As all these business and technology changes intersect in IT, IT sees the challenge of continuous change as it seeks to balance the goals of responsiveness to business and control of risk.
This session will explore the intersection of the forces of change , their impact on your, your roles and how the new knowledge worker will demand the delivery of capabilities and how your ITSM implementation will change.
*All Attendees will be eligible for 1 PMI PDU.