Business Intelligence and Analytics
Upcoming webcasts
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Strategies to Best Serve the Omnichannel Customer
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- Presenting:Brendan Read and Nancy Jamison
- Channel:Information and Communication Technologies
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What's Eating your Margins? How to Increase Profitability in Prepaid
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- Presenting:Tim Sloane (Mercator), Justin Lemrow...
- Channel:Customer Experience Contact Center Automation
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Recent webcasts
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Exalogic - Rethink Your Business Application Deployment Strategy
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- Presenting:Tom Smith, Oracle expert
- Channel:Oracle APAC Webcasts
- Date: May 22 2013
- Duration: 00h 45m
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The Role of Contact Center Self-Service in Successful Banking Strategy
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- Presenting:Michael Flores, CEO Bretton Woods; Justin L...
- Channel:Customer Experience Contact Center Automation
- Date: Mar 28 2013
- Duration: 00h 56m
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bpmNEXT 2013: Social Process in the Cloud with Facebook
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- Presenting:Joel Garcia, TidalWave Interactive
- Channel:BPM.com
- Date: Mar 20 2013
- Duration: 00h 16m
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2013 Emerging Contact Center Trends and Predictions
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- Presenting:Michael De Salles, Brendan Read, and Nancy ...
- Channel:Information and Communication Technologies
- Date: Feb 28 2013
- Duration: 00h 54m
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The Ascent of Customer Contact Solutions to the Cloud
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- Presenting:Brendan Read, Frost & Sullivan Industry...
- Channel:Information and Communication Technologies
- Date: Jul 26 2012
- Duration: 00h 26m
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Virtualisation: Oracle’s x 86 Stack
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- Presenting:Sam Tan, Technology Business Director, Orac...
- Channel:Oracle APAC Webcasts
- Date: Jul 25 2012
- Duration: 00h 43m
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The Sponsor Perspective: Project Strategies for Success
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- Presenting:The Manta Group - Peter Rode
- Channel:Business IT Alignment
- Date: Mar 20 2012
- Duration: 00h 45m
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Customer Contact Experience – How Does Your Company Measure Up?
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- Presenting:Stephen Loynd, Global Program Manager for C...
- Channel:Information and Communication Technologies
- Date: Feb 29 2012
- Duration: 00h 42m
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