Upcoming webcasts
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7 Deadly Sins of Customer Service in Prepaid
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- Presenting:Paul Logan, CEO of Contact Solutions, and...
- Channel:Customer Experience Contact Center Automation
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Recent webcasts
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Frost Movers and Shakers with Paul Logan
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- Presenting:Paul Logan and Ashwin Iyer
- Channel:Customer Experience Contact Center Automation
- Date: Apr 06 2012
- Duration: 00h 04m
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Customer Experience: 5 Reasons Why the Cloud is CXier
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- Presenting:Zach Messler with Justin Lemrow
- Channel:Customer Experience Contact Center Automation
- Date: Apr 06 2012
- Duration: 00h 08m
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Prepaid Expo 2012: Key Conference Takeaways
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- Presenting:Zach Messler
- Channel:Customer Experience Contact Center Automation
- Date: Mar 28 2012
- Duration: 00h 11m
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Creating Coachable Moments in the IVR
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- Presenting:Shelley Dunagan & John Hibel
- Channel:Customer Experience Contact Center Automation
- Date: Oct 25 2011
- Duration: 00h 17m
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Auto-Optimized Workforce Performance
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- Presenting:Larry Schwartz, CEO - Workflex Solutions
- Channel:Contact Center & Customer Care Best Practices
- Date: Sep 29 2011
- Duration: 00h 14m
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What is the soft spot in your VoC Program?
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- Presenting:Bill Moore. Director at Customer Relationsh...
- Channel:Contact Center & Customer Care Best Practices
- Date: Sep 21 2011
- Duration: 00h 49m
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Customer Interaction Analytics for Business Transformation
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- Presenting:Jeff Schlueter, VP Marketing - Nexidia
- Channel:Contact Center & Customer Care Best Practices
- Date: Jun 03 2011
- Duration: 00h 12m
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Introducing CCNG partner - Dialogue Marketing
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- Presenting:Dialogue Marketing CEO Alejandro Vargas
- Channel:Contact Center & Customer Care Best Practices
- Date: May 25 2011
- Duration: 00h 21m
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