Managing Cloud Services

With mobile workforces and the increase of social IT creating new interactions between IT departments and their customers, cloud services are becoming mainstream. In this new cloud-based world the relevancy of service management is being questioned. This summit will address the value and need for service management with the adoption of cloud-based technologies. Presenters will discuss how to optimize service offerings for the cloud and present strategies to take full advantage of all the cloud has to offer. Receive priSM CPD credits by attending the webinars within this event.