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Organizing for the Cloud: New Skills, Ops and Finances of the Cloud

Ken Oestreich (Moderator); Tim Crawford, Data Center Pulse; Beth Arnold, EMC; Richard Donaldson, Data Center Pulse
Cloud computing will disrupt how enterprise IT services are generated delivered. To ensure that this new operational model is successful, enterprise IT has to re-think job roles, organizations, finances, and the IT supply-chain. This panel of industry experts will explore what IT domains will need to evolve, and where in the process the changes will become necessary.
May 16 2012
59 mins
Organizing for the Cloud: New Skills, Ops and Finances of the Cloud
cloud services ITaaS panel
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Data Center Management

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    - How to prevent web attacks like SQL injection, cross-site scripting, app DDoS or site scraping.

    - The limitations and vulnerabilities associated with IPS solutions and other traditional security solutions.

    - Attack-mitigation techniques for combating malware including bots and other automated attacks common in industrialised hacking.

    - How to protect networks from the ‘compromised insider’ threat.

    About the speaker:
    Mark has 18 years’ experience in the IT industry, and has specialised in Internet security systems for more than 16 years. Mark is a passionate evangelist for technology and is multi-skilled across a broad range of security solutions including Firewalls, VPNs, IPS, WAF, web and email content filtering, SIM/SIEM, load balancing, DLP, risk assessment, monitoring tools, DB security and consultancy. Mark joined Imperva in 2007 and held previous technical roles at Nokia and contracted as a security specialist where he has held senior roles designing and implementing firewall, IDP and VPN solutions in mission critical environments.
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  • Everyone is talking about the performance benefits of flash, but what about the economic benefits? Businesses are finding that they're buying flash to accelerate applications and, as a result, their IT spends are actually decreasing. Maxwell Riggsbee presents research and customer proof points illustrating the substantial difference flash is making on companies' bottom lines.
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  • Everyone is talking about the performance benefits of flash, but what about the economic benefits? Businesses are finding that they're buying flash to accelerate applications and, as a result, their IT spends are actually decreasing. Maxwell Riggsbee presents research and customer proof points illustrating the substantial difference flash is making on companies' bottom lines.
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  • Enterprise Storage moving toward the cloud requires an interoperable interface foundation to avoid vendor lock-in and provide choice. This tutorial will provide an overview of the features of a Enterprise cloud storage standard and explain how interoperability between clouds is achieved.

    What should you be requiring from your cloud vendors?
    How can you expect standards to roll out in implementations?

    Learning Objectives
    How this cloud storage standard can achieve interoperability and what this interoperability means to you.
    How you can use the cloud storage standard both internally for private clouds as well as for public clouds.
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  • Enterprise Storage moving toward the cloud requires an interoperable interface foundation to avoid vendor lock-in and provide choice. This tutorial will provide an overview of the features of a Enterprise cloud storage standard and explain how interoperability between clouds is achieved.

    What should you be requiring from your cloud vendors?
    How can you expect standards to roll out in implementations?

    Learning Objectives
    How this cloud storage standard can achieve interoperability and what this interoperability means to you.
    How you can use the cloud storage standard both internally for private clouds as well as for public clouds.
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  • Virtualization, cloud computing, hybrid environments and BYOD are here to stay. When implemented successfully, these solutions can transform the way businesses operate and lower the OPEX and CAPEX costs of IT departments. However, these major IT trends cannot be considered separately: virtualization and cloud are often linked, and needs for anytime anywhere connectivity and mobile workforce enablement won't wait. This is why it's essential to have a holistic approach and address the business, technology and financial implications of today for tomorrow's needs.


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Cloud Computing

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  • Just Make It Work: Monitoring in Hybrid Environments Aug 7 2013 5:00 pm UTC 45 mins
    The technology developments of 2013 are leading to more competition among public cloud providers, better virtualization for private clouds and data centers. That means hybrid becomes mainstream and IT Ops has to make it work.

    In this GroundWork webinar – part of our Just Make it Work Series – attendees will learn:
    - The problems of hybrid environments that cloud vendors don’t talk about
    - Monitoring methods that keep them up and high performing
    - Industry developments – VMware challengers, cloud brokers, and more

    Our speaker will be:
    David Dennis, VP Product Management, GroundWork, Inc.

    David Dennis joined the ranks of GroundWork in 2007 as Sr. Director of Marketing & Business Development and in 2010 became VP of Marketing and Business Development. David has 15 years of experience in the enterprise IT space, having held senior marketing and technical marketing positions at Mercury Interactive, HP, and Symantec, as well as startups Centrata and Levanta. David completed his undergraduate studies at Stanford and professional studies at UCLA Anderson School of Management.
  • Emerging Multi-Cloud Architectures for Enterprises Aug 7 2013 4:00 pm UTC 45 mins
    It's true, enterprise IT has multi-cloud computing on its radar. The multi-cloud model provides the best of private, public worlds, as well as a mixture of cloud-based platforms. It combines the economies and efficiencies of cloud computing with the security and control. However, marrying multi-cloud services requires advanced thinking and some handy technology. In this presentation we’ll look at the concept of multi-cloud, and how you can leverage this approach and technology to create an effective cloud computing strategy for your enterprise.
  • Closing the Gap Between Patient Expectations and Patient Portals Jul 17 2013 4:00 pm UTC 45 mins
    "Patient Engagement" is one of the hot terms in the healthcare world today, most often a discussion that occurs without the involvement of patients. What patient engagement and patient empowerment mean often depends on where you sit in the healthcare value chain. Patient goals and expectations for engagement are often different from those of providers, payers, and
    employers. Over the next few years, some of the biggest changes we are likely to see in healthcare are an increase in patient-provider interaction, patient responsibility, patient choice, and patient control of data.

    How are patient expectations changing with regards to interaction with healthcare payers and providers? What are the goals of ACOs in patient engagement and what solutions are needed to support these goals? How do current IT solutions measure up and what are the gaps? How will the increasing impact of consumerism and patient empowerment create new opportunities to provide healthcare IT solutions directly to individuals/patients? What surprises are there in store for patients, payers and providers in patient engagement and empowerment the next few years?
  • Wi-Fi Optimization: Every day, another 4 million devices are activated. Ready? Jul 17 2013 2:00 pm UTC 45 mins
    The mobile enterprise challenges are mounting: enabling users simple and secure access to the network, ensuring applications run smoothly, and building sufficient capacity to handle unpredictable usage and future growth. A superior level of Wi-Fi design is now required—something shown lacking by a recent Gartner report: “By 2015, 80% of newly installed wireless networks will be obsolete because of a lack of proper planning.” A clear indication of the problem is that a typical wireless user is provisioned with less than 5% of the bandwidth of a typical wired user. Wi-Fi Optimization includes designing for: the user, device, application, spectrum and capacity. This session will examine critical design components to ensure predictable performance, even under heavy loads.
  • Texting. Smartphones. Tablets. Oh my! Business Communications in a Mobile World Jun 20 2013 8:00 pm UTC 60 mins
    A lot has changed in the way we communicate for business. A decade ago, most organizations had employees who came to the office every day, used desktop computers and desk phones, and stopped communicating for work when they went home.

    Today, people communicate for work anywhere, anytime, and on any device. Per Forrester, sixty-six percent of employees use two or more mobile devices for work. And according to Frost & Sullivan, nearly 25 percent of employees work from home or the road. What’s more, the desk phone is not the only business device. Based on a RingCentral survey, 35 percent of employees are using their mobile phones for work even when they are in the office. And nearly 80 percent of employees text for business, with 32 percent reporting that they’ve even closed a business deal via text.

    Even with these undeniable business behavior changes, the vast majority of companies haven’t optimized their communications infrastructure for mobile workforces or BYOD.

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    •Understand the trends driving mobility and behavior changes in the work place, with Melanie Turek, VP of Research for Enterprise Communication & Collaboration, Frost & Sullivan.
    •Get the real story from a business that has addressed their mobility needs first hand from Adam Fishman, director of growth and operations for Lyft, a community ride-sharing service.
    •Hear how a cloud communications solution is addressing several challenges businesses face in the new work world from Nisha Ahluwalia, VP of product marketing at RingCentral.
  • Achieving Cloud Storage Interoperability to Benefit Enterprise Storage Clouds Recorded: Jun 13 2013 49 mins
    Enterprise Storage moving toward the cloud requires an interoperable interface foundation to avoid vendor lock-in and provide choice. This tutorial will provide an overview of the features of a Enterprise cloud storage standard and explain how interoperability between clouds is achieved.

    What should you be requiring from your cloud vendors?
    How can you expect standards to roll out in implementations?

    Learning Objectives
    How this cloud storage standard can achieve interoperability and what this interoperability means to you.
    How you can use the cloud storage standard both internally for private clouds as well as for public clouds.
  • From zero to integration in under 15 minutes with CloudHub Recorded: Jun 13 2013 45 mins
    The myth is that integration takes weeks to build and deploy, not minutes. Join this live demo and follow along as we show how to integrate SaaS and on-premise applications at cloud speed. Don’t forget to bring your stopwatch to test whether this is myth is confirmed or busted.

    This MuleSoft event will cover:

    Creating a CloudHub account
    Configuring a message queue to Salesforce integration flow
    Deploying integration to CloudHub
    Monitoring performance from CloudHub Insight

    The demo will be followed by a Q&A session.
  • Enterprise Cloud Storage: Real Public and Private Use Cases Recorded: Jun 12 2013 45 mins
    Odds are you have heard the hype about private and public clouds over the last 18-24 months. You may even have a business directive to move more of your IT infrastructure to cloud and are exploring ideas on how to do that successfully.

    Register for this webinar to learn from specific use cases for the cloud that highlight successful deployments applicable to both private and public implementations.
  • Storage Implications for Storing File Data Securely in a Distributed World Recorded: Jun 12 2013 49 mins
    When an organization has a distributed or mobile workforce or requires executives or key personnel to work from home, the issue of securing the business critical data becomes especially problematic. In most cases today, responsibility for the security of the file data is the left up to the individual end user. Theft or even the borrowing of the mobile device leaves critical file data exposed.

    The rapid growth of BYOD (Bring Your Own Device) brings cost savings and efficiency for organizations but also a greater risk of security breaches. Today, no control or reporting of use of critical data on mobile devices is possible and this creates regulatory problems.

    Join your fellow professionals to understand the storage implications for storing file data in a distributed world and best practices on file data security.
  • On-Demand High Performance Computing Recorded: Jun 6 2013 51 mins
    Cloud promises elastic, capacity on demand. But, the explosion of data, research platforms and computational challenges continues to create strain on IT resources. Cost-effectively leveraging limited resources is particularly difficult for compute-intensive industries such as Life Science, Engineering, Retailing, Manufacturing or Oil & Gas. How do you to align performance compute directly to project periods and technology refresh cycles so that you can optimize resources and take advantage of the fastest compute technology available?

    Join this webinar to see how organizations are using Dell HPC Cloud as a flexible high-performance compute solution that is faster to deploy, easier to scale, and requires less capital and operating investment.

    In this informative webinar you will:
    - Discover how customers are using HPC Cloud today
    - Learn about the discovery & solution process for High Performance Computing
    - Uncover the value HPC and how Dell solutions HPC with the customer
  • Cloud Security: Don’t Throw Caution to the Wind Recorded: Jun 6 2013 52 mins
    What is the cost of your proprietary data falling into the wrong hands? Did you know that today, the number one security threat in the cloud is data breach? What are your plans to secure your information the cloud? While organizations are rapidly turning to the cloud to reduce costs, provide greater flexibility and quickly ramp up support of business needs, security still remains a top concern.

    As a leading provider of information security services, Dell and its partners can provide you with expert guidance and critical security controls to protect your infrastructure, applications and data. Join us for an informative discussion that will separate fact from fiction, and help you secure your information in the cloud.

    In this webinar, security practitioners will help you:
    - Discover technological and other tools to mitigate threats in the cloud
    - Understand the types and nature of security threats
    - Learn about Dell’s unique integrated approach to cloud security, leveraging SecureWorks and Trend Micro
  • Compliance Exclusive: What Healthcare Can Teach Business about the Cloud Recorded: Jun 6 2013 52 mins
    Few industries are exposed to the kind of regulation rigor that exists today in healthcare. HIPAA places tight regulations on electronic patient health information (ePHI), and as more data is digitally managed, providers have experience increasing costs and risks associated with ePHI management. The emergence of community clouds in the healthcare industry have provided a more sustainable and scalable model . With consumers demanding greater responsiveness and transparency from their providers and suppliers, there is much that businesses in other sectors can learn from the success of healthcare community clouds. We will showcase a case study of King’s Daughters Medical as an example of one company’s experience and the value they have realized.

    Join this webinar to:
    - Discover the risks, vulnerabilities, and challenges facing providers who must be HIPAA-compliant.
    - Learn the role that secure, cloud-based computing can play in helping healthcare organizations.
    - Understand how Dell Cloud Dedicated and community cloud strategies can help your business
  • Experience Collaboration and Sharing With Dell Cloud Service for SharePoint Recorded: Jun 6 2013 42 mins
    You understand the value in Microsoft® SharePoint® as a proven tool for sharing and collaboration. Still, you are not convinced that the resource requirements for implementation, installation, start-up and ongoing management of the SharePoint software and hardware infrastructure make it worth the effort. Cloud sounds like the perfect solution, but how can you ensure your data is safe?

    At Dell, we understand these business challenges. Join us to find out how Dell Cloud Service for SharePoint safely allows customers to experience the full capabilities of the most powerful enterprise collaboration software without having to acquire, standup and maintain the required infrastructure.

    In this webinar you will:
    - Learn how SharePoint 2013 enhances productivity while reducing operational complexity and improving time-to-market
    - Understand the key features of enterprise-class cloud security
    - Discover the benefits of deploying SharePoint in the cloud
  • How IT and Developers Can Join Forces to Innovate in the Cloud Recorded: Jun 6 2013 59 mins
    Developers have gained considerable power within companies and are now making key architectural decisions like the programing language(s), platform (OS), middleware as well as how data is stored. Given that it is the developer’s software that drives business advantage, it comes as no surprise that they have become the respected partners of the business, perhaps at the expense of central IT, in leading the company’s defacto cloud strategy. However, in order to really drive the scale of innovation that provides a sustainable competitive advantage – developers and business leaders cannot go it alone, they must work together with IT. While the goals of developers and IT operations often seem at odds, organizations must seek to reduce these conflicts or risk impeding the pace of innovation. Join this session to discover how understanding the needs of each side and leveraging the processes, tools and procedures that underlie “DevOps,” will enable both teams to work together to better serve the business and ultimately the customer.

    In this session you will learn about:
    - How developers rose to power
    - The key principles, tools and procedures of DevOps
    - How working together helps reduces friction, increases velocity and improves customer outcomes
    - How developers, IT and business can work together to implement and drive innovation through the Cloud
  • Is Cloud Meeting Your Expectations? Today’s Results….Tomorrow's Promises Recorded: Jun 6 2013 58 mins
    According to IDC, cloud revenue is growing at more than 25 percent a year, and will reach $55.5 billion by 2014. I think we can agree that cloud is here to stay, but is your organization seeing the results they expected? This session will show customer success in adopting cloud; time/cost savings, and improvements to the quality of life. There will also be a discussion on up-and-coming cloud trends and how Dell is addressing these and simplifying the process with Dell best practices, cloud enabled hardware, software and services.

    Join this session to:
    - Discover how organizations like yours are successfully adopting cloud and seeing real business results
    - Understand future trends that can affect your organization, and hear how Dell is addressing these with the right solutions: hardware, software and services
    - Learn 3 key steps in making cloud adoption work best for your organization
  • Explore the New Features of Mule 3.4 | MuleSoft Recorded: Jun 6 2013 60 mins
    Mule 3.4 introduces a host of new functionality and improvements aimed at allowing your business to run seamlessly both on-premise and in the cloud. We’ve simplified SaaS integration and API publishing capabilities, streamlined our enterprise grade runtime for scalability and performance, and added enhanced data mapping and flow debugging to further improve developer productivity. Join Reza Shafii, Director of Product Management at MuleSoft, for a demonstration of these new features in action.

    Highlights include:
    •    Inspect and debug messages graphically with Visual Flow Debugger
    •    Deliver zero down-time scale out with Mule High Availability
    •    One-click generation of enhanced documentation
    •    Accelerate and simplify SaaS integration with DataMapper
    •    Auto-discover data models and generate mappings with DataSense
  • iSpeak Cloud: Evolution of Service Management Recorded: May 30 2013 46 mins
    Like throwing gasoline on a fire - the Cloud is driving the paradigm shift from technology centric to user centric paradigm. From SMB to Enterprise the business has embraced the Cloud and in many cases is actively adopting it. Although the underlying technologies are quickly evolving to meet the driving need - people and processes in many cases are not in place. Whether by choice or not Enterprise IT has to make the leap to break down the silos and embrace new models to meet the growing demands of technology from the business.

    Join Jeanne Morain - one of the originators of Business Service Management Vision. Ms. Morain will provide prescriptive guidance on the evolution of Service Management in the Cloud, impact on IT causing Cloud Stall, and prescriptive guidance on best practices for implementation of a service portfolio view.
  • What Does Today’s ITSM Leader Need To Know About The Cloud?. Recorded: May 30 2013 48 mins
    Today everyone knows about the Cloud. Not just the IT folks – EVERYONE. Most IT customers have personally subscribed to Cloud based services and we continue to see a trend towards consumerization and BYOD.

    • Are these online cloud services compatible with how we work in IT Service Management today?
    • Some say our best practice frameworks, like ITIL, hardly acknowledge the Cloud. So how can ITSM work in the Cloud?
    • Does it have to change? Why should ITIL be any less useful in a Cloudy world?
    • Can your business accept that key services – and data – are being hosted somewhere else, and you don’t always know where? Or who is accountable?
    • How do we come to terms with the Cloud – and its service providers marketing directly to Business Customers and Users?

    This webinar aims to answer these questions and provide reassurances that the Cloud is “manageable” with the right perspective.
  • Running a Cloud: How Cloud Impacts Service Management and Operations Recorded: May 30 2013 43 mins
    Many companies are exploring how to consolidate data centers and applications and adopt Cloud-based solutions as a way to cut costs and decrease complexity. Automation provides unprecedented speed and agility forcing the need to reevaluate the traditional approaches to ITIL and service operation.

    Three Key Take Aways:
    1. See how cloud automation changes traditional ITIL processes and IT Operations
    2. Understand how to enable IT Operations to continue to manage their services in the cloud
    3. Learn to use “value-added services” to entice Service Owners to embrace your cloud offering and federate the burden of support
  • Aligning the Stars for Business Agility by Strategic Service Management Recorded: May 30 2013 33 mins
    Cloud computing has emerged as a dominant paradigm, widely adopted by enterprises today. Together with the rapid development of Cloud Computing, several related technological areas have also proliferated into a mega-scale web of complex enterprise challenges such as those arising from Big Data, Mobile Computing, Internet Governance, IT Security and the Internet of Things.

    This means that enterprises now have a lot to manage and are often clueless about how enterprise resources should be managed to gain the maximum benefits and lower negative risks. To make the situation worse, many a times, many enterprises are finding themselves wasting resources on areas that do not really matter after all.

    As they do not know what they do not know, enterprises are often clueless about where to begin 'to hit the right nails'; they are all searching for more effective, precise and actionable ways to tread this new ‘technological jungle’ efficiently and effectively. Specifically, enterprises are asking how a more flexible IT environment we now have can effectively improve business agility. In this seminar, Wee Wah will shed some clues on what matters most to align IT’s new found flexibility with business agility and how they could be done with strategic service management.
All you need to know, what it means and why it matters
Cloud computing is a general concept that incorporates software-as-a-service (SaaS), platform-as-a-service (PaaS), infrastructure-as-a-service (IaaS) and other recent well-known technology trends in which the common theme is reliance on the Internet for satisfying the computing needs of the users.

This channel features presentations by thought leaders who cover the key topic areas in this increasingly important field.
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  • Title: Organizing for the Cloud: New Skills, Ops and Finances of the Cloud
  • Live at: May 16 2012 6:00 pm
  • Presented by: Ken Oestreich (Moderator); Tim Crawford, Data Center Pulse; Beth Arnold, EMC; Richard Donaldson, Data Center Pulse
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