What's New and What's Next in Employment Law for 2012

Today’s job search can be very complicated. How can you manage things like networking, resume writing, interviews, social media, staying organized, references, and more? You need to know the latest and greatest tactics, tips, websites and insider secrets to help you stand out from other job candidates. You need a job search checklist.

In this webinar, we’ll walk you through a new set of ABCs. Starting with A for About.me to Z for Zany interview questions and covering everything job search related in between will fill this 45-minute discussion. Be prepared for a fast-paced lesson to introduce you to some new job search ideas as well as some timeless reminders.

By participating in this webinar, you’ll learn:
•What websites work best for career networking
•Simple hints on how to refine your resume
•How to boost your personal brand
•Interview reminders for a “no regrets” interview
•Tips on how to stay motivated during your search

***Please note this webinar is NOT eligible for HRCI recertification credit.

Join ManpowerGroup for a complimentary webinar on how contact center agents impact business performance.

In the contact center environment especially, companies recogonize that the people they employ directly impact overall business performance. Hiring candidates with the right skills can positively influence key business performance indicators, and most importantly, the customer experience. Typical contact center KPIs include average handle time, schedule adherence, attendance and customer satisfaction. Recruiting the talented people who can contribute to your success requires going beyond the job description to identify an ideal match with a candidate’s experience, skills, competencies, personality and education.

This webinar presented by Amelia Hinson, Vice President of Contact Center Solutions for ManpowerGroup™ Solutions, will offer insights on building a hiring profile to help you:

- Predict an agent’s performance
- Deliver results to support superior business performance

Complimentary Continuing Education Credits: This program has been approved for 1 recertification credit hour toward PHR, SPHR and GPHR recertification through the Human Resource Certification Institute (HRCI). Please be sure to note the program ID number on your recertification application form. For more information about certification or recertification, please visit the HRCI homepage at www.hrci.org.

Join ManpowerGroup™ North America's Chief Legal Officer Mark Toth for a complimentary webinar about Leadership.

In this engaging and interactive webinar, Mark will share simple, yet powerful tools you can use right now to identify and grow leaders in your organization, become a better leader yourself and avoid critical leadership mistakes that could land you in court (and maybe even jail).


Complimentary Continuing Education Credits: This program has been approved for 1 recertification credit hour toward PHR, SPHR and GPHR recertification through the Human Resource Certification Institute (HRCI). Please be sure to note the program ID number on your recertification application form. For more information about certification or recertification, please visit the HRCI homepage at www.hrci.org.

With the continual technological advancements, the manufacturing environment is changing dramatically and constantly. While new technology presents opportunities for performance enhancements, many companies are unable to take full advantage of innovations because of the difficulty to find trained, skilled and experienced people.

More and more, businesses are realizing that there’s no single solution
for this talent shortage Instead, the solution is multifaceted, requiring the collaboration of employers, educators, associations, governments, and policy makers.
This webinar presented by Becca Dernberger, Vice President and General Manager for Manpower, will offer valuable, real-world insights on how manufacturing companies can successfully navigate the challenges of the transforming manufacturing workforce. We hope you
will participate to discover ways to gain competitive advantage with the right, skilled talent.

Complimentary Continuing Education Credits: This program has been approved for 1 recertification credit hour toward PHR, SPHR and GPHR recertification through the Human Resource Certification Institute (HRCI). Please be sure to note the program ID number on your recertification application form. For more information about certification or recertification, please visit the HRCI homepage at www.hrci.org.

Join ManpowerGroup for a complimentary webinar designed to provide insight into the Human Age, Talent Shortage and what that means for hiring and your success in 2013.

Businesses face an ongoing challenge of finding the right people with the right skills – those who can improve performance, strengthen competitive advantage and drive sustainable growth. In fact, ManpowerGroup's research continues to reveal that U.S. employers are struggling to fill mission-critical positions, despite continued high unemployment. The paradox between the difficult to fill open positions and the high number of individuals looking for work, has major ramifications on both employment and business success in the U.S.

By participating in this webinar you will:

•Learn about the Human Age and the forces of change that are transforming the world of work
•Understand the factors causing the talent shortage – and how they impact your business
•Identify specialized solutions for winning in today's intense race for skilled talent
and edging out the competition
•Get practical advice on how to develop and implement a winning
workforce strategy

Complimentary Continuing Education Credits: This program has been approved for 1 recertification credit hour toward PHR, SPHR and GPHR recertification through the Human Resource Certification Institute (HRCI). Please be sure to note the program ID number on your recertification application form. For more information about certification or recertification, please visit the HRCI homepage at www.hrci.org.

LinkedIn is one of the most powerful professional networking sites available. Over 200 million people are using LinkedIn to showcase their skills, make networking connections and find new career opportunities. Are you one of them?

In this webinar, we’ll take you step by step through the ins and outs of LinkedIn. We’ll cover everything from tips for maximizing the new LinkedIn profile to how to uncover new networking connections to building your personal brand. LinkedIn provides many opportunities for career networking and career development, whether you are happily employed or looking for a new job. So, join us to see how LinkedIn can help you.

By participating in this webinar, you’ll learn how to:
•create a great LinkedIn profile
•showcase your brand on LinkedIn
•find networking connections
•locate job opportunities
•leverage groups for career success

***Please note this webinar is NOT eligible for HRCI recertification credit.

Join ManpowerGroup™ North America’s Chief Legal Officer Mark Toth for a complimentary webinar designed to provide revealing valuable insights into what’s new and what’s next in employment law for issues in 2013.

It’s a new year and plenty of interesting things are happening in the world of employment law. In this engaging and interactive webinar, Mark will update you and share all the latest developments in employment law and then give you a glimpse of what may be coming next. Along the way, he’ll provide plenty of tips and tools to help you stay out of legal hot water.

After this fast-paced webinar, you'll walk away with:
•Up-to-the-minute information on the latest employment law developments
•A look into the future of employment law
•Tips and tools on everything from hiring to firing
•Practical solutions based on real-life examples

DISCLAIMER: This presentation and the materials are provided for informational purposes only and should not be considered legal or HR advice. Please consult your HR or Legal representative before using or implementing any of the processes or information contained herein.

Complimentary Continuing Education Credits: This program has been approved for 1 recertification credit hour toward PHR, SPHR and GPHR recertification through the Human Resource Certification Institute (HRCI). Please be sure to note the program ID number on your recertification application form. For more information about certification or recertification, please visit the HRCI homepage at www.hrci.org.

If you’re investing in a global initiative or could benefit from deeper insight into global workforce trends, join TAPFIN for its upcoming complimentary Quarterly Market Report webinar. Subject matter experts from TAPFIN will be presenting results of a quarterly report covering global market indicators, with a focus on Northern Europe and the United Kingdom. This report provides directional information on emerging strategies in the region, and reviews the implications of the availability, capability and cost of the workforce, along with regulatory dynamics and market conditions.

By participating in this webinar, you'll have the opportunity to review tactical and strategic implications of going global, ask questions of our experts, and gain understanding to help you make smarter decisions surrounding workforce planning and MSP operations. You’ll also receive:
•An in-depth analysis of how shifting workforce regulations are impacting requirements and workforce strategies at the regional level
•A regional view of workforce disruption due to labor strikes and shortages across the globe
•A demonstration of how a regional strategy can drive alignment of global and local objectives, using Mexico and Central America as an example
•A country-level analysis of the local skill and productivity of the contingent workforce

Complimentary Continuing Education Credits: This program has been approved for 1 recertification credit hour toward PHR, SPHR and GPHR recertification through the Human Resource Certification Institute (HRCI). Please be sure to note the program ID number on your recertification application form. For more information about certification or recertification, please visit the HRCI homepage at www.hrci.org.

Now that the 2012 election is behind us, and we anticipate the impact of the results for the Office of the President, the Senate and the House of Representatives beginning in January 2013, we can expect an influence on the implementation of the Patient Protection and Affordable Care Act (PPACA).

However, since neither Democrats nor Republicans have achieved effective control of the White House and both the House of Representatives and the Senate, we may be entering a period of protracted struggle in Congress over the implementation of the law.

This one-hour webinar will address key questions from employers, including:
-How will the election affect the Health Care Reform Legislation?
-What impacts will this have on my organization?
-Are there workforce strategy and planning considerations?
-What do I need to do next to comply with the Health Care Reform Legislation?
-What future decisions do I face?

Designed to help you better understand the implications of Health Care Reform and the opportunity to manage and/or offset both the financial and nonfinancial impacts, this webinar will cover:
-Post-election implications on Health Care Reform Legislation
-Scenarios designed to help you understand the impacts of Health Care -Reform on an organization's workforce and some strategies to consider
-Immediate next steps to ensure compliance

Complimentary Continuing Education Credits: This program has been approved for 1 recertification credit hour toward PHR, SPHR and GPHR recertification through the Human Resource Certification Institute (HRCI). Please be sure to note the program ID number on your recertification application form. For more information about certification or recertification, please visit the HRCI homepage at www.hrci.org.

Join ManpowerGroup on Halloween for a complimentary webinar designed to reduce your employment law nightmares.

In this engaging and interactive webinar, Mark will answer the world’s most terrifying employment law questions. Send all the questions that keep you awake at night to blawg@manpowergroup.com. Mark will design this webinar around the issues you identify and will ensure that you get all the latest employment law news on everything from hiring to firing and beyond.

Hosting this webinar is Mark Toth, Chief Legal Officer of ManpowerGroup™ North America, a former partner in a major employment law firm, and well-known for his ability to present legal issues in a uniquely entertaining style.

After spending this fast-paced hour, you'll walk away with:
• Answers to difficult legal questions
• Up-to-the-minute information on the latest employment law developments
• Tips and tools on everything from hiring to firing
• Practical solutions based on real-life examples

DISCLAIMER: This presentation and the materials are provided for informational purposes only and should not be considered legal or HR advice. Please consult your HR or Legal representative before using or implementing any of the processes or information contained herein.

Complimentary Continuing Education Credits: This program has been approved for 1 recertification credit hour toward PHR, SPHR and GPHR recertification through the Human Resource Certification Institute (HRCI). Please be sure to note the program ID number on your recertification application form. For more information about certification or recertification, please visit the HRCI homepage at www.hrci.org.

In ManpowerGroup’s 2012 annual talent shortage survey of nearly 40,000 employers in 41 countries and territories, skilled trades workers were once again identified as the most difficult position to fill globally with an average of three openings for each available skilled candidate. The skill trade shortage not only spans multiple geographies, but multiple industries as well touching advanced manufacturing, commodity driven industries and industrial industries.

While many of the demands for skill trades result from a combination of aging populations and industry growth, contrary to popular belief, the current situation skilled trades shortage could be largely solved by making the right talent more mobile. Therefore, it stands to reason that the skilled trades shortage doesn’t necessarily exist because of a numeric shortage of talent, but because of geography and lack of mobility of the right talent.

While talent mobility sounds like a simple solution, creating a more mobile skilled trades workforce is not as easy as it seems. Complications like immigration create the need for organizations to work with governments in order to allow skill trades workers into the countries where they are needed to fill economic demands – bringing growth and work to the economies and individuals who need it.

In this webinar you will learn:

•What are “skilled trades” and why is the talent so hard to find?
•Where does the current market shortage for skilled trades stand and why is it there?
•Solutions for addressing recruiting problems with skilled trades talent
This webinar is eligible for 1 HRCI credit

Whether you are investing in a global initiative, or just looking to gain further understanding surrounding global trends, you’ll want to be sure you attend TAPFIN’s upcoming complimentary webinar! The webinar will utilize ManpowerGroup Solutions' latest Quarterly Market Report (QMR) to give insight into emerging trends and new opportunities for your consideration. The report also provides directional insight into emerging challenges and opportunities in each region, and captures regional and country strengths and opportunities to assess implications of the availability, capability, and cost of the workforce, along with regulatory dynamics and market conditions. Tactical and strategic considerations of going global will be discussed, as will detailed global employment conditions by country, including information on labor regulations, supplier capability, technology, and environmental conditions.

By participating in this webinar, you'll gain insights to aid decision making surrounding workforce planning and MSP operations, plus:
• An in-depth analysis of how shifting workforce regulations are impacting requirements and workforce strategies at the regional level
• A regional view of workforce disruption due to labor strikes and shortages across the globe
• A demonstration of how a regional strategy can drive alignment of global and local objectives, using Mexico and Central America as an example
• A country-level analysis of the local skill and productivity of the contingent workforce

Eligible for 1 HRCI Credit

Personal branding is one of today’s hottest career strategy topics and an essential tool for success in today’s world of work. This webinar will define what a personal brand is and outline how to create your own.

***Please note this webinar is NOT eligible for HRCI recertification credit.

Generation Y has different characteristics from other generations. They not only want more from life, they demand it. They are self-confident, tech savvy, and high performers. They also require more work-life balance, flexibility at work, advancement opportunities, and a say in what’s going on around them.
Call Centers pay a high price to find, hire, and train agents, so it's critical to focus on lowering attrition and employee retention efforts. Have you considered changing how your call center functions to accommodate this generation? If not, you may be at direct odds with today’s up and coming workforce – Generation Y
Successful call center groups will make adjustments to their management styles, policies, and procedures in order to work effectively and get the most out of these employees.

Attend this webinar to learn:
•The demographic shift occurring in contact centers
•The characteristics of Generation Y
•How to communicate with and provide coaching, flexibility and development for Generation Y in a contact center setting

Companies that take the time to make changes and adjust how they interact with their employees will obtain positive results well beyond just improved employee performance. The best result will be a higher level of customer satisfaction, which will drive customer loyalty and higher revenues.

Eligible for 1 HRCI

For many companies, the workforce strategy and mix deliberately includes full-time, part-time and outsourced labor. The Patient Protection and Affordable Care Act (PPACA), better known simply as Health Care Reform, affects this strategy and the entire continuum of talent supply. With the Supreme Court now having clarified the status of Health Care Reform it is critical to explore opportunities to maximize workforce strategies to manage the overall impact.

Key areas of immediate consideration for employers include:
•I keep hearing about “pay or play”. What does that mean to me?
•Should I change my mix of full time, part time, and outsourced staff given Health Care Reform?
•In particular, are there opportunities to use additional outsourced or contingent staff to minimize the impact of Reform on my business?
•Do I need to change the design of my benefit plans? Should I change who is eligible?
•What additional reporting do I need to do? Are there other new regulations I need to worry about?
To understand more about the implications of Health Care Reform and the opportunity to manage and/or offset the financial impact, ManpowerGroup invites you to participate in a one-hour webinar where you will learn:
•Significant Areas of Impact and Key Features of the Health Care Reform Law
•How Workforce Strategies May Shift in Light of Health Care Reform
•Strategic Options to Consider -- Specific to Contingent Labor