ITIL Version 3
Recorded
Jul 20 2011
About this summit
Presenting:
Dietmar Werner, Principal Consultant, CA Technologies
Channel:
IT Service Management
FEATURED:
ITIL v4? – What’s Next?
Presenting:
Alim Ozcan, Best Practice Consulting; Vernon Lloyd, Fox IT; Stephen Ma...
Channel:
IT Service Management
Presenting:
Lisa Perri, VMware Senior Service Manager, VMware
Channel:
IT Service Management
Previously on this summit
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ITIL Training & Certification: Transforming Your Implementation
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- Presenting:Phyllis Drucker, President, EZ 2B GR8 Servi...
- Channel:IT Service Management
- Date: Jul 20 2011
- Duration: 00h 47m
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Three ITIL Processes You Must Perfect to Safely Leverage Cloud
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- Presenting:Atwell Williams, Solutions Architect, Offic...
- Channel:IT Service Management
- Date: Jul 20 2011
- Duration: 00h 39m
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Solve Real Problems with Process Improvement & the ITIL Framework
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- Presenting:Elaine Lauritzen, Managing Director, Produc...
- Channel:IT Service Management
- Date: Jul 20 2011
- Duration: 00h 46m
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Casting a Wider Net: Creating a Framework to Include All of IT
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- Presenting:Lisa Perri, VMware Senior Service Manager, ...
- Channel:IT Service Management
- Date: Jul 20 2011
- Duration: 00h 31m
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ITIL Process Governance, Service Levels and IS Service Health
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- Presenting:Sarah E. Toms, Service Support Manager, Alm...
- Channel:IT Service Management
- Date: Jul 20 2011
- Duration: 00h 49m
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Service Management: Is IT in Trouble? Developing Professionalism
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- Presenting:Dr. Suzanne D. Van Hove, Program Manager, p...
- Channel:IT Service Management
- Date: Jul 20 2011
- Duration: 00h 48m
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What Can Your ITIL Implementation Project Learn From Agile
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- Presenting:Kelvin Prescott, Director, Newbury Manageme...
- Channel:IT Service Management
- Date: Jul 20 2011
- Duration: 00h 44m
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Cloud and Virtualization with ITIL: Automating Order to Delivery
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- Presenting:Dietmar Werner, Principal Consultant, CA Te...
- Channel:IT Service Management
- Date: Jul 20 2011
- Duration: 00h 36m
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ITIL v4? – What’s Next?
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- Presenting:Alim Ozcan, Best Practice Consulting; Verno...
- Channel:IT Service Management
- Date: Jul 20 2011
- Duration: 00h 54m
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Fast ITSM – Practical, Proven, Tangible Success – Quickly!
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- Presenting:Barclay Rae, Independent Management Consult...
- Channel:IT Service Management
- Date: Jul 20 2011
- Duration: 00h 38m
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Service Level Management & Cloud Revolution: A Survival Guide
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- Presenting:Duncan Anderson, ITIL Training Consultant, ...
- Channel:IT Service Management
- Date: Jul 20 2011
- Duration: 00h 42m
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