IT Service Management
Select a community

Problem & Incident Management

Recorded Mar 21 2012

About this summit

What’s your plan for problem and incident management? Establishing problem and incident management in your organization is an effective way to increase productivity, while offering significant business benefits. Join this summit to hear industry experts share how to integrate problem and incident management, apply a more proactive approach by addressing root causes and monitor service metrics to minimize the impact of incidents and problems.

Previously on this summit

  •  

  •  

  •  

  •  

  •  
Summit in association with:
itSMF UK
Linkedin ITIL v2v3 Group
priSM
Forrester Research
Hays IT

Linkedin       Facebook       Twitter