IT Service Management
Recorded summits
Welcome to the BrightTALK Summit series. Our summits are a collection of topical webcasts run over the course of one or two days focused on a variety of relevant and timely subjects that matter most to you. They are free to attend. Choose all or specific summit webcasts to attend live or on demand.
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72 summits : 71 recorded ( showing 1- 6 ) View 1 upcoming
The IT landscape is not getting any simpler and the focus on financial management is as important as ever to respond to the increasing pressure of reducing costs. No longer can IT professionals leave this strictly to the..
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The service catalog is a key component in IT service management as it helps customers and users to quickly identify the services they require but it is also expected to add value and help organizations identify and manag..
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IT leadership is paramount in bridging the gap with the business and ITSM is one of the primary tools. One key element to provide the competitive advantage to your company is staying current with new technology and trend..
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In our world of constantly increasing risks, the value of business continuity to an organization cannot be measured. Learn how to optimize your continuity plan and be better prepared for any unplanned risks that your org..
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Algunos profesionales de TI llevan tiempo hablando de siglas "ISO" que no acaban de entender ni qué son, ni para qué les pueden servir. Especialistas de todos los países se han juntado con un fin común: volcar sus co..
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