IT Service Management
Summits
Welcome to the BrightTALK Summit series. Our summits are a collection of topical webcasts run over the course of one or two days focused on a variety of relevant and timely subjects that matter most to you. They are free to attend. Choose all or specific summit webcasts to attend live or on demand.
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Live & upcoming summits
Previous summits
Organizations are demanding ever-greater agility and efficiency from IT, and traditional ITSM approaches are not keeping pace. IT and ITSM professionals need to move from an “in response” approach of reacting to dema..
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Change, Release and Configuration Management has new challenges as the business expects IT to move at the speed of consumer technology. Matured change and release processes are critical for organizations to ensure IT cha..
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The IT landscape is not getting any simpler and the focus on financial management is as important as ever to respond to the increasing pressure of reducing costs. No longer can IT professionals leave this strictly to the..
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The service catalog is a key component in IT service management as it helps customers and users to quickly identify the services they require but it is also expected to add value and help organizations identify and manag..
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In our world of constantly increasing risks, the value of business continuity to an organization cannot be measured. Learn how to optimize your continuity plan and be better prepared for any unplanned risks that your org..
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