IT Service Management

Summits

Welcome to the BrightTALK Summit series. Our summits are a collection of topical webcasts run over the course of one or two days focused on a variety of relevant and timely subjects that matter most to you. They are free to attend. Choose all or specific summit webcasts to attend live or on demand.

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Live & upcoming summits

Previous summits

With the proliferation of cloud and virtualization, many have already seen the benefits that it can bring to the enterprise data center. Though the increased efficiency, agility and low cost benefits are evident, the bac..

Change, Release and Configuration Management has new challenges as the business expects IT to move at the speed of consumer technology. Matured change and release processes are critical for organizations to ensure IT cha..

The IT landscape is not getting any simpler and the focus on financial management is as important as ever to respond to the increasing pressure of reducing costs. No longer can IT professionals leave this strictly to the..

¿Qué es esta tendencia de Agile, de Scrum y los Sprints? ¿Qué está pasando en ITSM cuando en desarrollos clave del negocio se adoptan modelos Ágiles? y ¿Cómo vamos a gestionar el Delivery continuo? Estas y otra..

Managing software licenses can be complex and in turn, many avoid to make SAM a priority. As the options for software deployment increase and licensing models evolve, the need for a properly implemented SAM initiative is..

The service catalog is a key component in IT service management as it helps customers and users to quickly identify the services they require but it is also expected to add value and help organizations identify and manag..