IT Service Management

Summits

Welcome to the BrightTALK Summit series. Our summits are a collection of topical webcasts run over the course of one or two days focused on a variety of relevant and timely subjects that matter most to you. They are free to attend. Choose all or specific summit webcasts to attend live or on demand.

Live & upcoming summits

Organizations are demanding ever-greater agility and efficiency from IT, and traditional ITSM approaches are not keeping pace. IT and ITSM professionals need to move from an “in response” approach of reacting to dema..
The IT landscape is not getting any simpler and the focus on financial management is as important as ever to respond to the increasing pressure of reducing costs. No longer can IT professionals leave this strictly to the..
IT leadership is paramount in bridging the gap with the business and ITSM is one of the primary tools. One key element to provide the competitive advantage to your company is staying current with new technology and trend..
Today’s business and IT leaders face the challenge of doing more with less as they adapt to a volatile business landscape. By establishing a balance between both immediate priorities as well as long-term objectives, bu..
In a new era of heightened consumer expectations, disruptive innovations and increasing complexity with constrained resources, traditional infrastructure management solutions are insufficient to support IT’s need to de..