IT Service Management

Summits

Welcome to the BrightTALK Summit series. Our summits are a collection of topical webcasts run over the course of one or two days focused on a variety of relevant and timely subjects that matter most to you. They are free to attend. Choose all or specific summit webcasts to attend live or on demand.

Live & upcoming summits

No upcoming summit found.
Whether your IT organization is in the beginning or final stages of ITIL implementation, it is essential to have a service catalog that communicates the value of your organization's services. While many organizations rea..
With the increasing complexity of IT systems, enterprises are implementing problem and incident management processes to keep their business operations uninterrupted. A common oversight when integrating these solutions is..
IT Service Management has progressed our thinking and centered our attention on aligning IT with the objectives of the business. Especially in this hyper-connected era, aren’t IT and the business really the same thing..
The widespread adoption of cloud computing has allowed for more scalable and flexible computing and service delivery, while adding new layers of complexity for IT departments. With this dynamic environment and increased..