IT Service Management
Summits
Welcome to the BrightTALK Summit series. Our summits are a collection of topical webcasts run over the course of one or two days focused on a variety of relevant and timely subjects that matter most to you. They are free to attend. Choose all or specific summit webcasts to attend live or on demand.
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Customer expectations are at the forefront of any thriving business agenda. It is vitally important for businesses to use quality management methods as an on-going tool for measuring against past successes and failures. ..
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ITIL Version 3 continues to prove a valuable framework for IT organizations worldwide, adding a strategic and process oriented lens to service management. Join some of the leading industry experts for an in-depth series..
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Application Lifecycle Management allows an organization to closely monitor and manage enterprise-wide IT investments. Effective implementation will provide
an intimate understanding of the business value of each new, ex..
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