Core Infrastructure Build and Configuration Management

David Cuthbertson
This webcast looks at practical techniques to document complex host and network devices such as blades, Unix, network switches, etc. Automated deployment tools can help with the logical configuration, but much of the hardware build and planning is still done in spreadsheets, powerpoint and Visio.
Jan 14 2011
46 mins
Core Infrastructure Build and Configuration Management
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IT Service Management

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  • How do you monitor and assess performance in the cloud? Do you need more visibility and control over your managed cloud environments? Learn how HOSTING 360° Report™ delivers a level of visibility to cloud performance that has historically been unavailable to cloud customers. Aggregating key performance and operational data in a concise and usable format provides full visibility into the availability, performance, recovery, security and capacity (AppRisk™) of HOSTING’s cloud services.
  • Welcome to CA Clarity 13.2! In this webcast, CA Technologies product management will provide an overview of the marquee features that have been delivered in the latest releases of CA Clarity™ PPM. These enhancements include the new portfolio management module, investment capitalization, financially-enabled roles, new capacity planning portlets, configurable OBS, new reporting and UI improvements, as well as improvements to CA Clarity™ Agile.
  • BYOD is inevitable and unstoppable. Maybe even uncontrollable and unmanageable. But is it the real issue? We seem to be very interested in mobile device management and security risks and data breaches, as, of course, we should be. But, isn’t the real issue the fact that traditional IT is fast becoming irrelevant. Nearly all of us use our personal devices for work and have multiple personal clouds full of data – personal and business. Today’s users believe that they need traditional IT less than before. Crowdsourcing is replacing the Service Desk while Web self-service is replacing live people. But, there’s more to running IT than mobile device buzz words and doom & gloom blogs and tweets. Check out this webinar with CA Technologies & Pink Elephant to find out what’s really happening and what IT can do to embrace this new world. 1 PriSM CPD.
  • For the IT employer utilizing contingent or contract worker(s) services there are best practices and considerations that need to be made in order to protect yourself and your employees.

    - Do you know how to discuss pay rates, increases or bonuses?
    - Do you know how to deal with full-time employment queries, how to properly deal with timecards or forms?
    - How do you deal with punctuality, attendance, dress code etc?
    - What do you do when you want to terminate or suspend a contingent worker?

    These are the common questions we receive and we will provide tangible tools and information that can help protect you as an employer.
  • For the IT employer utilizing contingent or contract worker(s) services there are best practices and considerations that need to be made in order to protect yourself and your employees.

    - Do you know how to discuss pay rates, increases or bonuses?
    - Do you know how to deal with full-time employment queries, how to properly deal with timecards or forms?
    - How do you deal with punctuality, attendance, dress code etc?
    - What do you do when you want to terminate or suspend a contingent worker?

    These are the common questions we receive and we will provide tangible tools and information that can help protect you as an employer.
  • Join us for an exclusive event to learn how Oracle’s best-in-class supply chain planning solutions enable companies to improve supply chain efficiency, streamline and optimise maintenance operations by proactively managing supply chain events.

    Don’t miss this chance to learn how you can:

    • Improve predictability of unplanned maintenance
    • Proactively plan for supply chain events
    • Optimise maintenance planning process
    • Orchestrate agile operations
    • Reducing overall cost of asset maintenance operations

    Register now to find out how you can improve supply chain efficiency in asset maintenance operations with Oracle supply chain planning solutions.
  • By 2014, 60% of global companies are expected to pilot, deploy or expand their BYOD programs (RainKing). As BYOD has become a fixture in the workplace, with 72% of employees clamoring to have their personal devices work-enabled, the IT industry has watched as the familiar “perimeter" model has become untenable. Data is going to more places, and ending up on a wider variety of devices, than ever before. A new model for protecting data has become a necessity. Organizations have tried to do so in a multitude of ways: extending policies to cover mobile devices, monitoring usage, MDM solutions, and even NAC; all have been methods used to try and create the most stable environment for mobile technology. Let Integralis security expert Mike Gabriel explain how to best balance mobile productivity and security in this Security Talks installment.

    Why Attend?

    1.Discover how your peers are trying to protect mobile data.
    2.See how the perimeter is being sculpted (or not) by the IT industry.
    3.Find out what the future holds for BYOD in the workplace.
  • Over the years true MSPs have had to work diligently to differentiate themselves from companies that are at best, not true MSPs and at worst, are shady fly-by-night operators. This is where the Unified Certification Standard or (UCS) for Cloud & Managed Service Providers comes in.

    The UCS was created by a team of dedicated MSPs to address the shortfalls of existing standards like ISO 27001, ITIL, CoBIT, SSAE 16, which were never intended for managed services organizations and offered little in the way of consumer protection.

    CASE IN POINT: Many MSPs do NOT fail because of technical deficiencies, but due to financial risk. Because of this, customers have very little insight into the service provider's business practices and financial strengths and capabilities.

    Attend this webcast and you will hear from real MSP executives on how the UCS certification and audit has helped them to:

    - Win new business
    - Provide needed transparency to customers
    - Achieve compliance objectives
    - Quickly develop trust with customers and prospects
    - Provide documentation on how those MSPs deliver their services
    - And much more...

    Both Cloud and Managed Service Providers should attend this webcast and at least begin to follow the standards necessary to achieve managed services and cloud computing excellence.
  • Join Klaus Feldam of PBD Worldwide and Liaison Technologies’ Phil Ifkovits who will discuss specific B2B integration challenges and how Liaison solutions allowed PBD to focus on more important areas including innovation and strategy.
  • Peeush Bajpai, Director of Professional Services EMEA at Kaseya gives his views on the current challenges for IT Service Management professionals.
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  • Network and Applications - Understanding the Infrastructure Dependencies Recorded: Jan 17 2013 47 mins
    As networks, servers and applications all increase in complexity, how do you make it simpler and less costly to manage changes and improve performance? We’ll cover practical steps needed to develop the knowledge sets needed to support major transformation projects, as well as improving end to end IT management processes. Ideal for anyone who has found that mapping their IT infrastructure dependencies needs more than one white board!
  • Reducing Costs and Improving Service Delivery For the Physical Layer Recorded: Nov 30 2012 47 mins
    Nadeem Mohammed (Deffinity) and David Cuthbertson (Square Mile) will cover how a combination of workflow management and infrastructure documentation systems can dramatically impact the costs of managing changes at the physical layer. If you find the management of cabling and hardware changes requires an excessive amount of administration effort, site surveys and last minute coordination then you’ll find our webcast very useful. We’ll cover issues like supplier/outsource/team interfaces, project and services workflow, capacity management and improving agility to business changes. For data centres, offices, campus, branches, etc.
  • CCRM Techniques for Data Centres and Networks Recorded: Nov 14 2012 47 mins
    End user experience of IT systems depends on good change, configuration and release management (CCRM) techniques to be in place. But data centers, networks and physical infrastructure have CCRM issues just like application software development so what overlap is there? And how can new techniques like DevOps be applied beyond software development? Robert Cowham and David Cuthbertson will explain all.
  • How To Document Campus Infrastructure - Offices, Hospitals, Universities Recorded: Oct 19 2012 48 mins
    This webinar shows how you can efficiently document IT infrastructure spanning multiple buildings - such as hospitals, universities, offices, airports, factories, ports, etc. We will cover the initial data capture process and then the ongoing maintenance of cabling, rack, network and other documentation presentation formats. Ideal for those who recognise that accurate IT documentation reduces project times, change costs and service disruption.
  • Making Data Center Migration and Consolidation Projects Easier To Manage Recorded: Oct 2 2012 46 mins
    Reducing the data center footprint and cost efficiently implementing such projects is not simple, especially when dealing with the most critical IT components. Andre Belisle has planned and managed such projects in Canada with telco, finance and utilities and will highlight good practices that he has found work well. David Cuthbertson will cover how to get a baseline from which to manage the change activities.
  • Transforming Management Practices To Keep Pace With Data Center Technology Recorded: Aug 16 2012 42 mins
    IT technologies are changing faster than the process and practices – so expectations of improved services and cost reductions are often not realized. This presentation will cover some of the most common problems faced by organizations (both supplier and end user) and how to overcome them.
  • Change Impact Analysis and CMDBs Recorded: Jul 27 2012 42 mins
    This webcast covers different ways to communicate complex risk and dependencies using impact forms and Visio visualisation amongst others. A key reason to implement a CMDB is to support improved impact and risk analysis for changes and incidents. In practice, many people find that lots of asset data doesn't help and a more focused CMDB and set of outputs is required.
  • Improving Your Data Centre Management Techniques Recorded: Apr 26 2012 48 mins
    Without changing the way you manage the data centre, you won’t get the benefit of DCIM toolsets. So which comes first? tools, process changes or the people changes? This talk covers the issues that affect the efficient running of data centres beyond DCIM toolsets.
  • Automating Visio Diagrams For Enterprise Infrastructures Recorded: Dec 16 2011 44 mins
    Maintaining large numbers of Visio diagrams of complex IT environments is now possible using new automation techniques. We'll cover how to have overnight updates of racks, floor plans, networks, applciation service maps, etc. from an infrastructure configuration database.

    Maintaining an infrastructure documentation portal has suddenly become easier for mutli-site, enterprise environments.
  • Practical Implementation of Software Asset Management (SAM) Recorded: Dec 6 2011 47 mins
    Join this software asset management (SAM) and service management webinar presented by the BCS Configuration Management Specialist Group. This session will cover the following key topics:

    •An understanding of the principles of SAM
    •How does SAM fit into Service Management
    •How to assess the starting point in your company.
    •How to move forward

    Your Presenters:
    Ian Preskett has many years of experience in IT. In the last 10 years Ian has specialized in SAM Process consultancy and, until recently, he was the SAM Process and Maturity Practice Manager for a large reseller of software. Ian’s philosophy is to ensure that SAM processes integrate with the service management processes to deliver highly effective SAM and reduce risk by maintaining software license compliance. Ian is keen to promote the value of SAM to the market place, and is a committee member of the BCS CMSG (Configuration Management Specialist Group).

    David Cuthbertson is Managing Director at Square Mile Systems. David has been focused for many years on developing and applying configuration management techniques to technical and service infrastructure. More recently he has been developing techniques and toolsets that link service management CMDBs to data centers, networks, storage and other environments. He is a regular speaker for both the BCS and ITSMF covering all aspects of configuration management from strategic to tactical implementations.
  • Core Infrastructure Build and Configuration Management Recorded: Jan 14 2011 46 mins
    This webcast looks at practical techniques to document complex host and network devices such as blades, Unix, network switches, etc. Automated deployment tools can help with the logical configuration, but much of the hardware build and planning is still done in spreadsheets, powerpoint and Visio.
  • Infrastructure Configuration Management - An Introduction Recorded: Dec 17 2010 47 mins
    As infrastructure complexity continues to increase, the risks and potential for disruption increase. This webcast looks at the emerging discipline of infrastructure configuration management.
  • Reducing Spreadsheet Chaos in Infrastructure Documentation Recorded: Sep 13 2010 46 mins
    Excel will always be used by IT teams to document their systems and environments, but it's flexibility also causes maintenance chaos. In this webcast we assess the benefits and drawbacks when compared to specialist infrastructure documentation toolsets.
  • Documenting Power Connectivity and Capacity In Data Centres Recorded: Aug 6 2010 47 mins
    Understanding power distribution in the data centre is becoming more difficult with the increasing complexity of server feeds. We will look at techniques needed for mission critical computing, that cover capacity and connectivity from the external feeds down to every IT component .
  • The Easy Way To Build a CMDB Recorded: Jun 7 2010 47 mins
    How to build a CMDB quickly from defining CIs, capturing data and then communicating dependencies to users. Examples covering business to IT component mapping, virtualisation and creation of Visio diagrams.
  • Integrating Excel, Visio with Data Center Management Toolsets Recorded: Apr 26 2010 48 mins
    How to link specialist data center management toolsets with Excel and Visio. Combining the flexibility of MS office tools with the accuracy and depth of data center management systems.
  • Data Center Capacity Management Recorded: Mar 26 2010 48 mins
    Techniques to manage and optimise data center resources, with examples of process and presentation. Covering space, power, cabling, connectivity and resource management.
  • Improving infrastructure change impact analysis Recorded: Feb 26 2010 45 mins
    Techniques and methods that address the problem of assessing change impact in complex IT infrastructures. Covers the physical, logical and service dependency mapping used in CMDBs and infrastructure management systems.
  • Managing Infrastructure Connectivity Recorded: Jan 15 2010 32 mins
    Techniques and methods that enable management of infrastructure connectivity. Examples of tracing connectivity, change processes, capacity control, documenting, Visio diagams etc. Covering cabling, power, storage and other forms of physical connectivity.
  • Automating Visio Infrastructure Diagrams Recorded: Nov 30 2009 31 mins
    Different techniques to automate the production of Visio infrastructure diagrams. We look at how spreadsheets and database can help reduce the effort in producing and maintaining network, rack, service, floorplans and other diagrams
IT Infrastructure Management and Documentation Techniques
How to implement improved practices and systems for enterprise environments covering data centres, networks, services etc.

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  • Title: Core Infrastructure Build and Configuration Management
  • Live at: Jan 14 2011 3:00 pm
  • Presented by: David Cuthbertson
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