The Future of the Desktop

Barb Goldworm, FOCUS; Tal Klein, Citrix Software; Cyrus Mistry, Google; Jon Rolls, Quest Software
The definition of the "desktop" is changing. The workforce is increasingly mobile, and there is a plethora of choices - tablets, smartphones, thin/zero clients, client hypervisors, virtual desktops, hosted applications, cloud-based services - available now with even more options coming. The term 'desktop' is becoming a metaphor for the collective devices, applications, services and content to which users subscribe both within the enterprise and in the cloud. Attend this roundtable webinar led by analyst Barb Goldworm as she and a panel of industry visionaries discuss the desktop of the future and the future of the desktop, and how you should prepare your infrastructure for what's next.
Nov 10 2011
58 mins
The Future of the Desktop
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IT Service Management

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  • Automating your data center is the easiest way to free up your IT department's time to work on more strategic projects. Tune in to this webinar as Jeff Hart from M2 Technology discusses how automation can be the key to increase efficiency while reducing your IT costs.
  • The mega-trends of SaaS, mobile and Big Data are converging, generating a new wave of business opportunity for enterprises. The convergence demands a new kind of platform – one that connects and takes advantage of the explosion of endpoints and data caused by organizations each choosing a uniquely diverse set of best-of-breed applications to power their business. Ross Mason will discuss his vision for this new platform and demonstrate how MuleSoft’s solutions are making it a reality.

    Questions to be discussed include:

    How will SaaS and mobility impact my business?
    Is SOA really dead?
    Does my business need an API strategy? Where should we start?
    Can the Anypoint platform help me secure a competitive advantage?
  • In this webinar, learn about new innovations in IT collaboration and how they can benefit your IT Service Management initiatives.
  • In this session, we’ll cover the techniques used to properly and consistently assess the financial and business benefits of a technology investment. We’ll review the tools used to build a financial business case and examine the strengths and weaknesses of metrics such as ROI, TCO, NPV, and Payback. We’ll look at the challenges of credibly estimating direct and indirect benefits, and outline a straight-forward process for estimating indirect benefits.
  • Most people in IT entered the profession due to their interest and proficiency in technology. Not yet many IT practitioners set out to be accountants or marketers – although we constantly send out messages that state the need for skills in these areas.

    There are more and more examples of accountants (or people from an accountancy, financial and other backgrounds) working in IT and there is a real need for commercial and financial skills and experience in this area.

    The changing role and position of technology, the growth of managed services and the emergence of SIAM (Service Integration and Management) are driving the need for a new set of capabilities and competencies in IT and the management of technology. Clearly this presents a number of challenges for IT organisations and professionals alike – many of whom do not see themselves as being ‘bean counters’ or accountants…

    This session examines the following:

    What are the new challenges for IT?
    What skills are needed?
    What roles and responsibilities are required?
    How can ‘traditional’ IT people and enterprise IT organisations adapt to meet these challenges?
    What does the IT industry and e.g. enterprise of the future look like?
  • One of the significant changes resulting from the current economic climate has been the level of external scrutiny applied to IT initiatives. CFOs are demanding comprehensive business cases that can both articulate the value that IT brings to a business and withstand vetting by financial analysts. This session will integrate traditional financial models with business value metrics in order to provide an understandable vehicle for obtaining approval for IT Initiatives. Learn how to quantify financial costs and benefits in order to bridge the gap between what a CIO wants and what a CFO needs to justify the IT investment.
  • In a rapidly changing business climate, the allocation of resources and budgets are closely tied to a CISO's ability to selectively target and manage information security risk. The problem, of course, is that many organizations have little control, understanding or management of risks due to the traditional, reactionary nature of information security spending. Depending on company culture, information security budgets are usually controlled by the wrong metrics, often driven by prior year spending, audit findings, or through reactionary senior management decisions that ignore the stark reality of the organizational situation. In this webinar, Integralis discusses how to prioritize risk through a metrics-driven risk management process that is aligned with business objectives. Using this approach, organizations can experience an effective budgeting exercise while enabling business leaders to understand and accept the appropriate level of risk tolerance for the business.
  • In today’s business environment, CIO’s are facing enormous pressure to drive value from their IT budgets and maximize investments to drive innovation.

    Any ROI or cost benefit analysis requires well documented use cases that are not summarized in a single report, but rather a series of steps outlined to capture value. ROI or cost benefit analysis should be a process that is prescriptive and proactive – not an afterthought.

    This session explores the following four common use cases that justify the IT Financial Management Implementation and shows attendees where to find value and revenue as well as where there is waste and hidden cost savings.

    1. IT Portfolio Optimization and Cloud – show me the value
    2. IT Financial Management for Application and Support Rationalization – show me the money
    3. Data Center Consolidation and Transformation – show me the waste & the big bucks
    4. Servers, Storage and Desktops Delivers Tangible Savings – show me the hidden cost of savings

    The Fab Four in use cases are key measures of success that demonstrate the value to both IT and the organization. The session will provide attendees with the framework to establish these key measures for success in their organizations and gain insight into a better process for data collection, synthesis of the data, costing and the planning that is required.
  • In the average organization, finances are typically tracked by functional groupings or IT units, for example server or network costs. This view may be helpful to a CIO or the head of those units but provides little value to the business. It contributes to the view of IT as a “black hole” – money goes in but nothing comes out. This webinar looks at service-based Financial Management and the benefits of accounting and budgeting that can be tied back directly to business outcomes. This form of financial management enables the business to understand the costs and value of a particular service, say Inventory Management services in a retail chain. It also enables IT to have meaningful service reviews with the business, by transforming bits and bytes into dollars and “sense”.
  • Technology Business Management (TBM) provides a practical, applied discipline for technology leaders and their business partners to collaborate on business-aligned decisions. Developed by thoughtleading CIOs and CTOs from The Coca-Cola Company, Goldman Sachs, DIRECTV, Microsoft, Cisco, Xerox and more, TBM defines core disciplines and decision-making capabilities, such as cost transparency, demand-based planning, cost optimization, and portfolio rationalization. In this workshop, Todd Tucker, Research Director for the TBM Council, will share how to use the TBM Index™ to benchmark your organization, compare it against industry peers, and create a roadmap based on your current state and business goals.

    Attendees will learn:
    * How innovative technology leaders leverage Technology Business Management to improve value delivery
    * How to interpret TBM Index results, including peer group comparisons, to shape your roadmap
    * The operational cadence for TBM, including key reports for sustaining and communicating optimizations
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  • Transforming Healthcare Infrastructure Through Cloud & Virtualization Solutions Aug 7 2013 4:00 pm UTC 45 mins
    Healthcare providers have focused much of their IT investments in recent years on EMR implementations and meeting Meaningful Use requirements, but these are only the first in a long list of upcoming IT initiatives that healthcare providers must manage in the immediate future. With the shift towards Accountable Care Organizations and collaborative care models, supporting the transformation of care delivery requires the transformation of IT infrastructure. In this transformation, Frost & Sullivan believes that virtualization and cloud infrastructure will play key roles in the enablement of anytime, anywhere, always available access to clinical applications that is required to deliver quality care in the current and future healthcare environment.

    The explosion of data in healthcare and the need to rapidly and flexibly increase access to data stored across the continuum of care, combined with the need to reduce capital expenditures and IT headcount focused on data storage, make healthcare a market ripe for cloud solutions. Traditional hurdles remain in addressing concerns regarding data control and security, issues of crucial importance to healthcare stakeholders. New alignments of providers across organizations and the requirement to support mobility are pushing healthcare organizations toward desktop virtualization.

    Join us to discuss how these IT solutions are key to the transformation of healthcare delivery, and why the healthcare sector today is likely to reverse the trend of being late to the party in adopting new IT solutions.
  • Virtualizing Your SAP HANA Test and Development Environment with VMware Jun 19 2013 3:00 pm UTC 60 mins
    Join SAP and VMware for this live webinar to learn how you can increase IT agility, simplify management and lower total cost of ownership when you virtualize your SAP HANA in a supported test and development environment with VMware. We will review the performance test results of SAP HANA running on VMware vSphere, jointly performed with SAP. Also you will gain early insight to the SAP Co-Innovation project, designed to optimize the value for SAP and VMware customers who are deploying SAP HANA on vSphere.

    During this webinar, we will discuss:
    - The latest SAP Co-Innovation project, a joint collaboration between VMware and SAP to enable VMware functional capabilities around automation, flexibility, and efficiency for SAP HANA, including vMotion, High Availability (HA), Distributed Resource Scheduler (DRS), Site Recovery Manager, and the vCenter Operations Management Suite on a storage area network
    - Best practices for virtualizing SAP HANA in test and development on vSphere
    - Getting started: how VMware and SAP together can help you assess, create and adopt a virtualization strategy for your SAP HANA test and development environment
    - Answers to your questions during live Q&A

    Don’t miss this opportunity to learn how you can benefit from virtualizing your SAP HANA environment with VMware and transform your business.
  • Managing All Aspects of Storage Operations Jun 12 2013 1:00 pm UTC 45 mins
    Is your organization trying to contain costs as Big Data and other initiatives increase the demand for more storage? As the volumes of data continue to increase, so does the need for organizations to cost-effectively manage all their storage assets. In this webinar we will cover multiple options for managing storage. You will learn about discovery of storage assets across SAN, NAS, and multi-vendor platforms. We will discuss practical ways to use trending analysis, forecasting and optimization to cost-effectively address current and future growth requirements. Our discussion will also include an explanation of how integration with other solutions can lead to greater efficiencies through runbook automation as well as incident and configuration management.

    Nick has 22 years of enterprise storage experience. He has worked with many global enterprises and has years of direct experience helping organizations evaluate and deploy storage systems and management software. Prior to working as a consultant, Nick was an operations software specialist for HP Global Accounts.
  • Maximize the Benefits of Virtualization for Greater ROI May 30 2013 3:00 pm UTC 45 mins
    The challenges of virtualized environments are driving the shift to greater integration of service management capabilities such as image and patch management, high-scale provisioning, monitoring, storage and security. In this session, learn how organizations can realize the full benefits of virtualization to reduce management costs, decrease deployment time, increase visibility into performance and maximize utilization.

    IBM is helping companies around the world leverage the cost savings of virtualization and increase adoption of cloud with benefits including:

    • Visibility into the health and performance of physical and virtual environments
    • Visibility into the costs of physical, virtualized and cloud resources
    • Mitigating backup and recovery risks due to exponential data growth
    • Preventing VM compliance security risks
  • The Devastating Impacts of Virtual Sprawl And Ways To Mitigate Them Recorded: May 16 2013 48 mins
    Virtual environments are excellent at providing an elastic, scalable environment for a myriad of workloads to thrive. Unfortunately, it's often too easy to over-provision resources or leave discarded and unwanted workloads, fostering a constrained environment due to virtual sprawl. However, did you know that this can also negatively impact the performance and growth of your critical workloads? In this session, you will learn to:

    - Identify virtual sprawl using advanced technical methods
    - Dig into performance related issues that can be caused by imbalanced or top heavy provisioning
    - Understand how to translate real world sprawl data into a solid business case for change
    - Exercise recommended practices to avoid falling deeper into the virtual sprawl trap
  • Optimizing Disaster Recovery for the Software Defined Data Center Recorded: May 16 2013 34 mins
    Zac Streelman, Manager, Information Technology at Leupold and Stevens was looking for a disaster recovery (DR) solution that would extend the flexibility of virtualization to his DR environment. The solution had to deliver enterprise-class support for his mission critical applications: Oracle, Microsoft SQL Server and SharePoint and various CAD programs. The board of directors was specifically asking what the current solution was and what service levels could the infrastructure deliver.
    Zerto Virtual Replication installed seamlessly into their existing infrastructure, did not require any data center updates and is fully integrated into VMware vCenter.

    With Zerto Virtual Replication he was able to:
    - Realize very aggressive service levels – recovery point objectives of seconds and recovery time objectives of minutes
    - Deliver a better ROI with a DR solution that is hardware agnostic
    - Increase team productivity with a very simple solution
    - Quickly cross-train additional staff on DR processes and procedures
    - Optimize flexibility as changes to the environment required changes to the DR strategy
    - Test and validate the DR failover process without taking primary production systems offline

    Join Zac Streelman, Manager, Information Technology at Leupold and Stevens and Jennifer Gill, Director of Product Marketing at Zerto, to hear from your peers and learn about Zerto Virtual Replication.
  • Toward the Software-Defined Data Center Recorded: May 16 2013 49 mins
    In this session learn about a transformational shift in data center architecture, the software-defined data center. You learn about what an SDDC is, how it can benefits businesses by providing unparalleled levels of efficiency, agility, control and choice, and finally how you can make it real in your businesses with VMware vCloud suite.
  • Industry Trends for Business-Critical Apps with Virtualization and the Cloud Recorded: May 15 2013 49 mins
    Many organizations have been taking advantage of virtualization and cloud technologies to reduce server counts, and gain operational advantages. When it comes to business critical workloads such as those running Oracle, migration to virtualization and the cloud has encountered more resistance, and roadblocks.

    This presentation will examine industry trends in virtualization and cloud computing for enterprise workloads, such as Oracle, SAP, PeopleSoft, MS SQL Server, etc. Case studies will be presented that explore the advantages of a cloud strategy for mission-critical applications. Strategies for minimizing risk, and maximizing benefits will be provided.
  • Five Things Virtualization Has Changed In Your Disaster Recovery Plan Recorded: May 15 2013 36 mins
    Are you still rolling with the changes? Virtualization has made a huge impact on the way we deploy our computer workloads, and with that it has also changed the ways in which we protect them. The business continuity plans in place for IT even just five years ago look very different than what many companies have in place today. Keeping on top of these changes will help you understand your recovery capabilities, and your limitations as well. Join this session to make sure you're keeping your IT business continuity plans spicy and fresh!

    About the Presenter:
    Josh Mazgelis has been working in the storage and disaster recovery industries for close to two decades and brings a wide array of knowledge and insight to any technology conversation. He is currently working as a senior product marketing manager for Neverfail Group. Prior to joining Neverfail, Josh worked as a product manager and senior support engineer at Computer Associates. Before working at CA, he was a senior systems engineer at technology companies such as XOsoft, Netflix, and Quantum Corporation. Josh graduated from Plymouth State University with a bachelor’s degree in applied computer science and enjoys working with virtualization and disaster recovery.
  • Data Center, Meet Your Software-Defined Future Recorded: May 15 2013 56 mins
    The data center can be fully virtualized, and the future of software-defined data centers (SDDC) is coming faster than you think. The Software-Defined Data Center is a unified data center platform that will help you transform the way you deliver IT with unprecedented automation, flexibility, and efficiency.

    Join our expert panelists while they examine the industry evolution of software-defined data centers and learn how to best identify the needed set of features and understand the concepts that make a software-defined data center truly revolutionary.
  • How Do I Rapidly Understand and Manage What’s in My Data Centre? Recorded: May 15 2013 37 mins
    Data Centre Transformation, is often accompanied by a change in sourcing, where there is a need to rapidly understand what is in the existing Data Centres and an ongoing need to manage those assets.

    If you are asking yourself the questions below then join this webinar to learn the following:

    ·I am planning on consolidating, migrating or moving our data center. How can I automate this?
    ·I need to understand what I have in order to plan for our DCT, how do I do this?
    ·How will I know our DCT achieved the desired results?
    ·I need to ensure we understand the post DCT consolidation IT infrastructure and dependencies so I can manage it, how?

    Bring your own data center questions and interact with our expert presenter.
  • The Business of Social Business Recorded: Apr 25 2013 44 mins
    Social business represents a new transformational opportunity for organizations. After initial forays into external social media, many companies are now discovering the value of applying social approaches, internally as well as externally. Social business can create valued customer experiences, increase workforce productivity and effectiveness and accelerate innovation. But many companies still wrestle with the organisational and cultural challenges posed by these new ways of work.

    Join this webinar to hear the proven results from easily integrating social into your everyday tools to improve your business.

    About the speaker:
    Chris Moore is a Social Business Specialist for IBM Collaboration Solutions. He has 7 years experience and knowledge of Collaboration and Exceptional Web Experience technologies; including IBM Notes, Domino, Sametime, Connections, Docs and Web Experience Suites.
  • Disaster Recovery for the Private, Public and Hybrid Cloud Recorded: Apr 18 2013 39 mins
    Leveraging a cloud infrastructure for many companies is very appealing, however, once the team starts investigating disaster recovery solutions, things start to sound complicated. Zerto Virtual Replication provides a robust, yet simple BC/DR platform for the private, public, and hybrid cloud.

    Hear from Steve Schoener, VP of Technology at Eze Castle Integration and Jennifer Gill, Director, Product Marketing at Zerto as they discuss trends in DR and the cloud. Real customer use cases will be outlined to help you choose the right fit for your organization. Learn how different DR approaches can help you:
    - Reduce hardware and networking costs
    - Increase the benefits of virtualization
    - Support aggressive service levels with RPOs of seconds and RTOs of minutes
    - Leverage a simple product or a simple service for simple disaster recovery
  • Architecting IT Operations for Better Virtualization Recorded: Apr 17 2013 33 mins
    Virtualization technology continues to improve and become a central part of business’ data centers and clouds. These changes in virtualization sometimes require changes to IT operations overall. Learn from Red Hat and GroundWork experts on how to efficiently and easily take advantage of the best new capabilities out there.

    In this webinar, you will learn:
    - How virtualization and operations can mesh well... or not
    - How to use the best new capabilities in virtualization in 2013
    - How to avoid common errors when architecting your overall virtualization solution
  • Debunking the Myths: An Essential Guide to Software-Defined Networking (SDN) Recorded: Apr 17 2013 42 mins
    Software-defined networking (SDN) represents an inflection point in the networking industry that holds the promise of eliminating legacy human middleware caused by the command-line interface and paves the way for automation, openness and innovation… but what is SDN and what is not SDN? Join Dave Tucker from HP Networking to learn how HP defines SDN and how this technology is the key to unlocking the business value of the network.
  • Designing for Resilience and Security in Public Cloud Applications Recorded: Apr 17 2013 40 mins
    Public cloud providers offer better uptime and business continuity than most organisations can achieve on their own, despite well-publicised outages. But failing to plan for an outage, means you are planning to fail. At the center of this argument is the concept of designing for resilience: organisations should not hide from failure, but rather expose themselves to it early and often, in a way that allows them to learn quickly and build the right infrastructure to build reliability in an unreliable world.

    Join Paul Wallace, Director of Product at Riverbed Technology, as he discusses strategies that will help you design for resilience and security, and learn how to:

    * Prepare for unplanned cloud outages
    * Build a globally resilient cloud application
    * Avoid some of the most common mistakes when faced with a cloud outage
  • Aligning Cloud Infrastructure Within Your IT Strategy Recorded: Apr 17 2013 38 mins
    The vast majority of organisations are already or will adopt Cloud Services alongside their existing deployment models, notably on-premise for the foreseeable future. In this keynote, we will explore the principle of implementing, managing and governing why and when cloud is a preferable deployment option and how to manage it alongside your wider IT estate. Drawing on research carried out by the Cloud Industry Forum this webinar will look to provide evidence of market trends in cloud adoption and its implications to IT governance of cloud infrastructures.
  • How to deliver GPU-like experience remotely with Teradici APEX 2800 MXM Card Recorded: Apr 9 2013 49 mins
    Join us for an interactive webinar to learn about the new APEX 2800 MXM card, for HP Gen8 blade servers. In this webinar we will review:

    - benefits of APEX as a standalone solution, as well as in conjunction with GPU support, as recently announced by VMware for the Horizon View environment

    - how APEX provides the best end-to-end user experience when coupled with GPU (vSGA and vDGA) and PCoIP zero clients, presented by PCoIP experts

    - tools available to easily demonstrate the value of the APEX solution in your environment
  • Simplify BCDR - Solutions for Disaster Protection Recorded: Mar 20 2013 49 mins
    In this session we will discuss how companies can drastically reduce the cost of BCDR while at the same time making it simpler and predictable. VMware products such as VMware vSphere and vCenter Site Recovery Manager solve the pain points of traditional BCDR ensuring the simplest and most reliable disaster protection for all virtualized applications. We will review the key capabilities of Site Recovery Manager including Non-Disruptive Testing, Automated Failback and Planned Migration and discuss how VMware customers can leverage it for disaster avoidance and planned site migrations. We will show how used in combination with vSphere Replication, Site Recovery Manager provides a manageable, affordable and reliable disaster recovery solution enabling organizations to expand disaster protection to all their applications and smaller sites. Finally, we will discuss how small companies without a secondary site can leverage SRM to recover in public cloud environments.
  • Considering A Refresh? A Discussion of the Top Servers and Storage for 2013 Recorded: Mar 19 2013 52 mins
    The days of over-sized, energy-draining data center equipment are over. If your data center is up for a technology refresh, let us show you the server and storage combos that can help you:

    - Cut disk capacity requirements by 50% or more
    - Halve floor space requirements or better
    - Slash energy expenses in half or more
    - Cut SAN equipment costs
    - Reduce administration time by up to 90%
    - Double the number of VMs per physical server
    - Increase consolidation and storage utilization ratios by 2x
    - Accelerate virtualization ROI

    We’ll also tell you how to get Tier 1 solutions at SMB price points, and how to take advantage of HP’s guarantee that you’ll half your amount of capacity and double your amount of density – or they’ll make up the difference.

    Presentation will be given by Jens Carlsson with Logicalis, a global solutions provider. Mr. Carlsson will share the expert point of view on how to build the most efficiency into your technology refresh, and will answer your questions when it comes to planning your storage solutions strategy.

    About the Presenter:
    Jens Carlsson is a storage consultant/architect with over twelve years of experience in IT. He has extensive background with storage architecture, deployments, repairs, consultation, and instruction of both hardware and software in heterogeneous environments. He possesses a deep understanding of IT and how it enables an organization to achieve its objectives, having worked with both small and large mission critical companies.
The software-defined data center
Virtualization is no longer a passing trend. Organization deploying it in their servers, desktops, storage and networks are experiencing increased performance and decreased costs, when implemented and managed properly. Join this channel to hear leading experts discuss this maturing technology and how you can create your own software-defined data center.

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  • Title: The Future of the Desktop
  • Live at: Nov 10 2011 5:00 pm
  • Presented by: Barb Goldworm, FOCUS; Tal Klein, Citrix Software; Cyrus Mistry, Google; Jon Rolls, Quest Software
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