IT Service Management
Recent webcasts
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Reporting operativo en la gestión de servicios
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- Presenting:Adolfo Alberto, Manager, Bip - Business Int...
- Channel:IT Service Management en Español
- Date: Mar 12 2013
- Duration: 00h 44m
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2013 Emerging Contact Center Trends and Predictions
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- Presenting:Michael De Salles, Brendan Read, and Nancy ...
- Channel:Information and Communication Technologies
- Date: Feb 28 2013
- Duration: 00h 54m
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From IT Service Provider to Service Broker
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- Presenting:Chuck Darst, Manager - ITSM Product Marketi...
- Channel:IT Service Management
- Date: Oct 17 2012
- Duration: 00h 47m
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How to Measure Performance in a Cloud Connected World
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- Presenting:Erik Hille, Sr Principal Product Marketing ...
- Channel:PPM Insights – CA Technologies
- Date: Jul 11 2012
- Duration: 00h 37m
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Achieving ETE Integration/Transparency in a Large Scale Multi-Supplier E...
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- Presenting:Daryl Goetz
- Channel:itSMF USA
- Date: Jun 05 2012
- Duration: 01h 01m
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How Logica is Driving ROI through SLM and Relationship Management
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- Presenting:Paulo Reis, IM Global CSI & Process Man...
- Channel:PPM Insights – CA Technologies
- Date: Feb 29 2012
- Duration: 00h 46m
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How the BPO Industry has Evolved in Mexico, Central America & the Ca...
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- Presenting:Juan Manuel González, Frost & Sullivan ...
- Channel:Information and Communication Technologies
- Date: Sep 27 2011
- Duration: 01h 03m
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Measuring Performance in a Cloud Connected World
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- Presenting:Erik Hille, Sr Principal Product Marketing ...
- Channel:PPM Insights – CA Technologies
- Date: Aug 24 2011
- Duration: 00h 41m
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