IT Service Management
Recorded webcasts
3 webcasts: 3 recorded
( showing 3 ) View 0 upcoming
-
What Your Application Monitoring Tools Aren’t Telling You
-
-
- Presenting:Linh Ho, Director of Product Marketing, OpT...
- Channel:IT Service Management
- Date: Jun 10 2010
- Duration: 00h 44m
-
-
Bringing BPM to the Call Center with User Process Management
-
-
- Presenting:Eric Musser, CEO - Openspan
- Channel:Contact Center & Customer Care Best Practices
- Date: May 10 2010
- Duration: 00h 08m
-
-
The Value of Standards-based CMDB Federation
-
-
- Presenting:Marv Waschke, VP & Sr Advisor, & Ra...
- Channel:itSMF USA 2009
- Date: Sep 18 2009
- Duration: 00h 45m
-
