IT Service Management
Recent webcasts
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Building a Financial Business Case for Technology
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- Presenting:Ian Campbell, CEO, Nucleus Research, Inc.
- Channel:IT Service Management
- Date: May 15 2013
- Duration: 00h 46m
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Show Me the Money: Why a Financial Analysis is Needed to Justify IT Inve...
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- Presenting:Laura Cunningham CPA (Certified Public Acco...
- Channel:IT Service Management
- Date: May 15 2013
- Duration: 00h 36m
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A Metrics-Driven Approach to Demonstrating the Value of Risk Management
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- Presenting:Rich Boyer, Senior Architect - GRC Practice...
- Channel:Integralis, Inc.
- Date: May 15 2013
- Duration: 00h 58m
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The Critical Role of Service Catalog
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- Presenting:Jim Blayney, Director - Product Marketing, ...
- Channel:FrontRange Hybrid IT Service Management
- Date: Apr 10 2013
- Duration: 00h 46m
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A Real World Approach to Risk-Based Security Planning
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- Presenting:Chris Camejo, Director - Assessment Service...
- Channel:Integralis, Inc.
- Date: Mar 21 2013
- Duration: 00h 59m
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Making Service Desk Metrics Matter
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- Presenting:Simon Kent, Head of Business Techical Servi...
- Channel:Cherwell Software
- Date: Feb 14 2013
- Duration: 00h 37m
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Good to Great: Quality Customer Service Revealed
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- Presenting:Rae Ann Bruno, President, Business Solution...
- Channel:HDI IT Service Management
- Date: Feb 07 2013
- Duration: 00h 41m
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Metrics Imperative: Why Organizations Need Metrics to Plan, Build & ...
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- Presenting:Eric Feldman, Sr. Principal Product Marketi...
- Channel:PPM Insights – CA Technologies
- Date: Jan 17 2013
- Duration: 00h 57m
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