Time to Shrink or Grow your Inside Sales Organization?

Josiane Feigon hosts a panel with managers from Agilent and Equilar
A new level of frugality has hit many sales organizations, and inside sales is always under close scrutiny. While some may react with quick downsizing efforts, others are in growth mode and taking advantage of the new talent that’s out there. Join our lively discussion with two Inside Sales Directors as they share their strategies for growing or shrinking their inside sales organizations and find how these strategies impact their long-term success.
Jun 15 2009
62 mins
Time to Shrink or Grow your Inside Sales Organization?
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  • Management Best Practices from Top Sales Forces Jul 10 2013 8:00 pm UTC 45 mins
    Managing your sales force in today’s buyer centric customer is more challenging then ever before. Learn how three companies (Yahoo!, Genesys and HP) are changing how they manage sales people to drive improve results.
  • Social Selling = Quota Attainment Jul 10 2013 6:00 pm UTC 45 mins
    There is a lot of hype surrounding social media and the term “social selling, but what does it mean really?

    We define Social Selling as the “process” of using social media to; network, prospect, educate, engage, research, collaborate and close deals with the purpose of attaining revenue. Social selling is not merely a set of tactics reliant on one technology platform or even a combination of platforms. Social selling is an approach that requires sales people have great sales and technology skills that they combine with a keen understanding of what today’s buyers want and expect from them all in the name of driving sales.

    Does an investment in social selling drive revenue . . . ?

    Session speakers Barb Giamanco and Jim Keenan set out to answer that question and wanted to find if social made a difference where it mattered…in quota. Turns out, the answer is YES! In 2012, 72.6% of sales people using social media outperformed their sales peers. They also exceeded quota 23% more often!

    During the session, Barb and Jim will discuss the findings of their survey, and you will learn:
    · There is a direct correlation between closed deals and social media usage.
    · The time investment in using social media to sell is not what you think.
    · How the top social media sites are being used for selling.
    · That tactics alone won’t cut it, you need Strategy, Skills and Execution
  • Sales Leadership In The World Of New Buyers, 10 Things That Drive Performance! Jul 10 2013 4:00 pm UTC 45 mins
    Today’s new world of selling is all about the buyer. Sales has changed more in the last 5 years than in the history of sales. Making sure your sales organization is achieving the highest levels of performance requires fresh leadership and focused management. Dave will focus on the top 10 things sales leaders of all levels need to do to drive—and sustain the highest levels of sales performance.
  • Great Sales Conversations. Your Last Bastion of Differentiation Jul 10 2013 3:00 pm UTC 45 mins
    When 60% of sales are lost to no decision, getting sales people to articulate why customers should move off the status quo, do something different, and do it with you can have a huge impact on sales.

    How can you enable your salespeople to deliver great customer conversations that differentiate your company from the competition, and move the sales cycle forward?

    Join us as Tim Riesterer of Corporate Visions describes the three deadly sins of sales presentations and then presents a proven model you can use to change the conversation. You’ll learn why salespeople who share a buying vision close more business and how the right messages, sales tools and training can not only differentiate you from the competition, but move your customer off the status quo.
  • Roundtable: Leading Your Team to Success as a Sales Manager Jul 10 2013 2:00 pm UTC 45 mins
    What is the role of the sales manager? How can they better train their team to differentiate themselves and have better sales conversations? Join this discussion on how sales managers can better equip their team for success.

    Moderator: Gerhard Gschwandtner, Founder & Publisher, Selling Power
    Panelists:
    - S. Anthony Iannarino, President & Chief Sales Officer, SOLUTIONS Staffing
    - TBD
    - TBD
  • Sales Enablement – How To Equip Your Sales Managers First Jul 10 2013 12:00 pm UTC 45 mins
    Sales Enablement means many different things to different people. Often, the term is focused on technology and on front line sales people only. It’s time to change that - because the first and second line sales managers are actually the most important potential of any sales organization, when it comes to sustainable performance enhancement and sales force transformation.

    In this session, we will discuss how a successful enablement program for sales mangers could look like, based on an integrated GoToCustomer sales enablement framework to leverage the sales managers’ potential to drive change and to increase performance.

    We will focus on sales coaching, as part of an integrated sales enablement - so-called - GoToCustmer approach. We will cover the main areas of sales management, such as account and territory management, opportunity and pipeline management as well as call and cadence planning.
  • 2 Minutes on BrightTALK: Understanding Social Selling Recorded: Jun 4 2013 2 mins
    Join Jill Rowley, Social Selling Evangelist at Oracle as she discusses how marketing and sales professionals are utilizing social channels to find, listen, relate, connect, engage and amplify.
  • 2 Minutes on BrightTALK: Using social media to improve customer succcess Recorded: Apr 30 2013 2 mins
    How is your organization using social media to improve customer success? Join Brian Vellmure, CEO and Founder of Innovantage as he discusses to value of listening to social feeds for detecting customer patterns.
  • No More Silo-ization! How to Unify Sales & Marketing for Big Performance Recorded: Apr 18 2013 33 mins
    Silo-ization is an enterprise-wide epidemic silently destroying many companies from within. This webinar offers key tactics on how to eliminate it and how Systems-Thinking will transform your silos into big revenue-generators! You’ll learn how industry giants such as Steve Jobs, Lou Gerstner, and Jack Welch were successful silo-giant-killers.
  • 2 Minutes on BrightTALK: Using Your Social Profile to Engage Buyers Recorded: Apr 16 2013 3 mins
    Join Craig Rosenberg, Founder of Funnelholic Media as he discusses strategies for using your social profiles to engage your buyers and earn their trust.
  • Unpacking the Sales Funnel Recorded: Feb 7 2013 47 mins
    This presentation will unpack the sales funnel by discussing some of the current sales challenges, understanding how leads get in the funnel, how they move to Marketing Qualified Leads and then to Sales Qualified Leads. The presentation will also cover a breakdown analysis of what constitutes the top, middle and bottom of the sales funnel and how to manage the prospect at each stage so you maximize your wins and minimize your losses.
  • Smart Selling on the Phone and Online- Chapter #4 Recorded: Sep 25 2009 13 mins
    QUESTIONING: BUILDING TRUST, ONE QUESTION AT A TIME

    Questioning takes courage, instinct and tremendous risk. Strong questioning skills can immediately capture control of the call and lead a sale to close. Today’s prospects have lost patience with vendor questions—they are tired of the same questions and annoyed with outdated sales tactics. Too often, unskilled or poorly trained reps either don’t ask enough questions, waste time asking meaningless questions of the wrong people, or put prospects in a headlock with a barrage of questions that sounds like an interrogation.
    In this module, we’ll explore the art of questioning in depth, teaching you to use your questions to gain important information painlessly, probe deeper to uncover hidden needs, and to guide the prospect through the call with a strong plan.


    You’ll learn tools and tactics to help you:
    • Understand the order, strategy, style, formulation, and criteria of effective questioning
    • Differentiate between telling and selling
    • Organize your questions using established qualification criteria
    • Learn analytical questioning skills and focus on formulating questions that get the answers you need
  • Inside Sales Matchmaking: Matching Talent to Job Recorded: Sep 18 2009 58 mins
    No, this isn’t a new online dating site for inside sales professionals! It’s your opportunity to have a candid conversation with an inside sales organizations’ management team as they share their secrets for matchmaking success.

    Just when you thought you had the right hunter in place, you realize that they’ve lost their confidence and want to cruise to a renewals job. What are the secrets to matching talent and motivating them to do their job?

    As the inside sales landscape continues to grow in complexity, diversity, and visibility, the amount of talent to choose from is abundant. How can you find the perfect match for your open rec and how can you transfer skills?

    Join our panel discussion and listen as we discuss the importance of aligning sales skills, working styles, personalities, and territories to the right rep.
  • Smart Selling on the Phone and Online- Chapter #3 Recorded: Sep 18 2009 15 mins
    NAVIGATING: AVOIDING THE NO-PO’S AND FINDING THE POWER BUYERS

    Ask any inside sales rep if their contact at a company has buying power, and they’ll usually say yes. Then ask them why their forecasted deal has been stagnant for the past few months and you’ll hear every creative and convincing excuse beyond their control. Chances are, they’ve aligned themselves with a No-Po—a friendly, charming, helpful person who doesn’t have the power to close a deal.
    It’s hard to leave a No-Po—they’re so nice! And figuring out who has the real power in a company can be confusing. To make it worse, most companies have plenty of gatekeepers whose job it is to keep salespeople like you from finding out. In this module, you’ll learn that asking a few smart questions can help you separate the No-Po’s from the power buyers before you get stuck. You’ll also learn how to go beyond the obvious power structure and build an org chart that shows the invisible lines of real power in any company.

    You’ll learn tools and tactics to help you:
    • Build an org chart that works
    • Understand the underlying political structures that influence the decision-making process in any organization
    • Discern whether particular gatekeepers can help or hurt the sales process
    • Determine who makes the buying decisions
  • Where have all the Power Buyers Gone? Recorded: Aug 10 2009 53 mins
    “If I could just spend 30 seconds with a Power Buyer . . . ” Wait a minute. Are you sure you know how to recognize one? When searching for decision-makers, we often spin around the committee, passing over the power players and wasting our time talking to No-Po’s (the people with No Power). This session focuses on identifying the power buyer: who they are, what they say, where you can find them, and how to tell when you’ve caught a live one. Join our dynamic panel of inside sales warriors and power buyers for extremely relevant and helpful insight into finding the power buyers in a field on No-Po’s.
  • Learning 2.0- Fuel Food for Selling Smarter Recorded: Jul 27 2009 62 mins
    In today’s sales landscape, phone, email, and digital media are becoming more and more important. At the same time, illiteracy rates are rising and studies show that writing and comprehension levels are dropping. Could salespeople be growing stale? Customers are bored and frustrated and asking for smarter salespeople. It’s time to pick up speed, load up on some brain food, and include personal development in your sales forecast. Join us for a lively discussion on the importance of smart selling to help you survive the Sales 2.0 landscape. Join our expert team of panelists - Clayton Shold with Salesopedia, and Bill Sayers with the Sayers Group - and stay tuned.
  • Sales Training 2.0; What's In/Out Recorded: Jun 30 2009 62 mins
    Inside sales is sitting on the forefront of some of the biggest changes in sales history. It's time we understand what impacts inside sales organizations. Our Inside Sales 2.0 Trend Talk channel will load you up with the latest and greatest in inside sales. Josiane Feigon, President of TeleSmart and author of Smart Selling on the Phone and Online will host lively, interactive, and provocative panel discussions with some of the industry's best thought leaders. This is perfect for: Inside sales teams, Sales Managers, VP's of Sales, Training Directors, Entrepreneurs, CEO's and anyone who is creating new opportunities by phone and online.
  • Time to Shrink or Grow your Inside Sales Organization? Recorded: Jun 15 2009 62 mins
    A new level of frugality has hit many sales organizations, and inside sales is always under close scrutiny. While some may react with quick downsizing efforts, others are in growth mode and taking advantage of the new talent that’s out there. Join our lively discussion with two Inside Sales Directors as they share their strategies for growing or shrinking their inside sales organizations and find how these strategies impact their long-term success.
  • "No Budget" is just a catch phrase Recorded: Jun 10 2009 60 mins
    In a volatile economy, you can expect more of everything: more excuses, higher quotas, more competitors — and more objections. These objections will come via e-mail, phone, text, or silence, and they will not be sugarcoated — few people have time to spare your feelings. Should you cave or continue when you hear the “frozen budget” answer? Join us in this lively discussion as we explore how salespeople are selling through some of the customers’ toughest objections, and listen to true inside sales warriors who are managing to stay ahead of the curve.
Sales best practices for sales managers and teams
Sales best practices for sales managers and teams

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  • Live at: Jun 15 2009 6:00 pm
  • Presented by: Josiane Feigon hosts a panel with managers from Agilent and Equilar
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