Key drivers of OSS BSS Spending

Jayesh Easwaramony, Vice President - ICT Practice, Frost & Sullivan
The communication landscape is very dynamic and is ever evolving in all dimensions. Falling ARPU for voice, growing gap between data and revenue, convergence in networks, increasing connected devices, and intense competition are necessitating operational efficiency, combined with innovation in rolling out new data services. CSPs need continuous transformation of their existing networks to sustain the growth in the market and offer unique 'experience' to the customers.

Transformation is the buzz word today and Customer Experience forms the main core around it. The role of OSS BSS has become critical in driving this change and at the same time: to maximize the revenue, minimize the cost with enhanced customer experience.
Jul 21 2011
22 mins
Key drivers of OSS BSS Spending
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  • Title: Key drivers of OSS BSS Spending
  • Live at: Jul 21 2011 3:00 am
  • Presented by: Jayesh Easwaramony, Vice President - ICT Practice, Frost & Sullivan
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