Optimising team performance in competitive times: get more from your teams

Katy Lyne and Catherine Ellwood - Principal Consultants
As the summer approaches, sports teams across the world are fine-tuning their approach to working together to make the most of their combined talents. Facing world-class competition means teamworking will be vital in achieving the goal to be the best in the world.

As the world economy continues to struggle, the challenge faced by elite athletes is shared by teams in organisations. Leaders, teams and individuals all face increasing pressure to achieve higher and higher levels of performance, often with fewer resources. So how can you embrace a spirit of excellence in your business?

What you will learn:

- The benefits of investing in team development
- How to achieve optimum team performance
- How psychometric instruments and expert facilitation can encourage team development
- Steps taken by an international consulting firm to develop a key leadership team
- Hints and tips for leaders and facilitators in developing high-performing teams

Who should attend:

- Anyone interested in how people working together in teams can become more than ‘the sum of their parts’
- Anyone keen to understand how psychological insights can move teams from simply functioning towards the highest levels of performance

Sign up now to see how psychology can play a vital role in team success.
May 16 2012
30 mins
Optimising team performance in competitive times: get more from your teams
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Talent Management

Webinars and videos

  • Live and recorded (288)
  • Upcoming (12)
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  • Benchmarking is a critical first step in evaluating and improving a company’s financial operations. Having access to information about how other firms manage their finance function can help you identify opportunities for improvement and create best practices that suit your unique circumstances.

    This webinar will allow accounting and finance executives to more easily compare their own operations with peer companies and gain insights into new and innovative enhancements that can help to improve performance.
  • ADP’s National Service Centers are HIRING! Join us to talk to Hiring Managers about Client Service Consultant Careers.
  • Join ManpowerGroup for a complimentary webinar on how contact center agents impact business performance.

    In the contact center environment especially, companies recogonize that the people they employ directly impact overall business performance. Hiring candidates with the right skills can positively influence key business performance indicators, and most importantly, the customer experience. Typical contact center KPIs include average handle time, schedule adherence, attendance and customer satisfaction. Recruiting the talented people who can contribute to your success requires going beyond the job description to identify an ideal match with a candidate’s experience, skills, competencies, personality and education.

    This webinar presented by Amelia Hinson, Vice President of Contact Center Solutions for ManpowerGroup™ Solutions, will offer insights on building a hiring profile to help you:

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    Complimentary Continuing Education Credits: This program has been approved for 1 recertification credit hour toward PHR, SPHR and GPHR recertification through the Human Resource Certification Institute (HRCI). Please be sure to note the program ID number on your recertification application form. For more information about certification or recertification, please visit the HRCI homepage at www.hrci.org.
  • Workplace stress is always a hot topic in the HR press, and even more so currently as organisations push to achieve more with reduced resources and budget. Is the media’s portrayal of stress as bad correct – or is stress something we can learn to manage and even harness for positive benefit? Although most of us know what stress feels like, many of us fail to identify the best coping strategies for the productive management of the challenges that we face. And if we have trouble managing our own stress, how can we best support colleagues who experience stress differently?

    Penny and John will step through a well-established dynamic model of the stress process and explain how you can build individual and organisational resilience, not only to avoid stress turning into distress, but also to understand when it can be a positive, motivating force.
  • Does intuition play a role in today’s workplace? According to research from OfficeTeam and the International Association of Administrative Professionals, it certainly does. During this webinar, we'll provide advice on how you can use the abilities you already possess – such as observation and analysis – to help advance your career.

    Topics we’ll discuss include:
    - Becoming better at anticipating others’ needs
    - What it really means to “go with your gut”
    - Honing your team’s intuitive skills
    - Becoming “bilingual” in body language
  • Join ManpowerGroup™ North America's Chief Legal Officer Mark Toth for a complimentary webinar about Leadership.

    In this engaging and interactive webinar, Mark will share simple, yet powerful tools you can use right now to identify and grow leaders in your organization, become a better leader yourself and avoid critical leadership mistakes that could land you in court (and maybe even jail).


    Complimentary Continuing Education Credits: This program has been approved for 1 recertification credit hour toward PHR, SPHR and GPHR recertification through the Human Resource Certification Institute (HRCI). Please be sure to note the program ID number on your recertification application form. For more information about certification or recertification, please visit the HRCI homepage at www.hrci.org.
  • You rely on your top employees to fill valuable roles in your business. But if your best employees leave or new critical roles emerge, you need to be prepared to fill the gap.

    That’s why it’s so important to build an effective talent pipeline, and our upcoming webinar can help. We’ll give you the tools you need to overcome turnover, eliminate your skills gap and grow your business now and in the future.

    Some of the topics we’ll cover include:
    • Strategies for crafting a customized talent pipeline approach
    • Managing the current skills gap in the American workforce
    • Where to look for top candidates and how to get them looking for you
    • How ineffective applicant screening can cause you to miss out on the best professionals
  • As leaders, you are all being challenged to find new ways of engaging your employees to drive productivity and meet business goals. Unleashing your employees' potential will be the most important competitive edge to drive future success and growth.
    +Do your managers develop their people and drive the talent pipeline by having effective career discussions with their employees?
    +Do your employees take ownership for navigating and managing their own careers in ways that will support your business needs?
  • When it comes to a job search, making a good first impression is imperative. However, even before you click “send” on a resume or step foot in an interview room, your presence online has already made an impression on potential employers.

    In our upcoming webinar we'll explain how to make the right impression online and help you build a winning personal brand. We’ll provide tips for using social media to make your brand say all the right things – and none of the wrong things – about you, your skills and your potential for getting hired.
    Topics we cover include:
    • The dos and don’ts of building a personal brand
    • The importance of establishing and maintaining your personal brand in today’s Internet-driven job market
    • Managing your online persona so that you are able to make a positive impression on employers
    • Ways to use your LinkedIn profile and other social media to ensure a professional online presence
  • With the continual technological advancements, the manufacturing environment is changing dramatically and constantly. While new technology presents opportunities for performance enhancements, many companies are unable to take full advantage of innovations because of the difficulty to find trained, skilled and experienced people.

    More and more, businesses are realizing that there’s no single solution
    for this talent shortage Instead, the solution is multifaceted, requiring the collaboration of employers, educators, associations, governments, and policy makers.
    This webinar presented by Becca Dernberger, Vice President and General Manager for Manpower, will offer valuable, real-world insights on how manufacturing companies can successfully navigate the challenges of the transforming manufacturing workforce. We hope you
    will participate to discover ways to gain competitive advantage with the right, skilled talent.

    Complimentary Continuing Education Credits: This program has been approved for 1 recertification credit hour toward PHR, SPHR and GPHR recertification through the Human Resource Certification Institute (HRCI). Please be sure to note the program ID number on your recertification application form. For more information about certification or recertification, please visit the HRCI homepage at www.hrci.org.
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  • Be better at managing conflict under stress Jun 5 2013 2:30 pm UTC 60 mins
    The co-author of the TKI assessment will provide a deep understanding of how the increasing levels of stress experienced in the workplace can not only prevent people from using the best conflict mode in a given situation (competing, collaborating, compromising, avoiding, or accommodating), but can also push people to react blindly to conflicts with fight, flight, or freeze.

    Join Dr Ralph Kilmann on 5 June to find out how you can help people maintain moderate stress (neither high nor low), enabling them to manage their conflicts mindfully and thus successfully.
  • Stress doesn’t have to be distressing Recorded: Apr 24 2013 62 mins
    Workplace stress is always a hot topic in the HR press, and even more so currently as organisations push to achieve more with reduced resources and budget. Is the media’s portrayal of stress as bad correct – or is stress something we can learn to manage and even harness for positive benefit? Although most of us know what stress feels like, many of us fail to identify the best coping strategies for the productive management of the challenges that we face. And if we have trouble managing our own stress, how can we best support colleagues who experience stress differently?

    Penny and John will step through a well-established dynamic model of the stress process and explain how you can build individual and organisational resilience, not only to avoid stress turning into distress, but also to understand when it can be a positive, motivating force.
  • Applying personality insights to kick-start successful careers Recorded: Mar 27 2013 56 mins
    When it comes to offering career guidance to students, educational institutions have a vested and growing interest in giving them the boost they need to enter the workplace. Personality questionnaires are sometimes used to inform decision-making about next steps, but some assessments are more robust than others, and timing is everything. So what are the key ingredients for delivering valuable perspective? And how can careers advisors and tutors provide the best possible experience for their students?

    In this webinar, OPP’s John Hackston, Head of R&D, and Amy Baskerville, Education Sector Manager, share their thoughts on the challenges currently facing careers advisors and students, and consider the value of applying personality insights to course and career choice.
  • Deeper Leadership Coaching Using Type Recorded: Feb 27 2013 60 mins
    At every level, leaders struggle to receive, and use, constructive feedback – subordinates hesitate, leaders lack time for reflection, ‘edgy’ managers think their edge is effective, and acknowledging any weaknesses hints at incompetency. Psychological type, the framework behind the MBTI instrument, depersonalizes many critiques, helps leaders make sense of feedback, and provides pathways for successful change tailored to the leader's own style.

    Jane’s webinar will introduce several easy-to-use yet profound strategies that take your leadership coaching skills to the next level.

    Jane Kise, Ed.D. is an executive coach, consultant, and author of over 20 books including Intentional Leadership, Introduction to Type and Coaching and Using the MBTI Tool in Organizations. A past president of the Association for Psychological Type International, and a faculty member of the Center for Applications of Psychological Type, Kise consults worldwide, helping individuals and organizations be more intentional about how they plan, lead, influence and change.
  • Reinvigorate your MBTI feedback with new resources to bring type to life! Recorded: Jan 30 2013 61 mins
    As an MBTI practitioner, you’ve had time to realise the value of MBTI insights. But for many people who receive feedback, knowing their four-letter type and understanding that people have different preferences is often where their journey ends.
    Improve the return on your MBTI training and the value of your interventions by helping participants to apply their MBTI type knowledge more effectively, every day, with our brand-new resources.

    Join Pauline Siddons, Learning Implementation and Development Manager at OPP, as she presents the new recommended MBTI feedback process, and shares her experiences using our newly developed materials, including:

    • Practitioner feedback prompt cards to facilitate better quality individual feedback sessions
    • A group feedback kit containing interactive exercises to help your clients identify their best-fit type as a group
    • A practical desk resource that makes the MBTI concepts readily available for clients to refer to, supporting their ongoing development.

    What will I learn?
    • How to deliver more inspiring and impactful individual MBTI feedback, which provides a platform for users to continue their application of type beyond their feedback session.

    It is for me?
    • This webinar is ideal for all MBTI practitioners who qualified before July 2012. It will enable you to reinvigorate your MBTI work with new exercises, approaches and materials to create more memorable feedback sessions and add value to your work.
  • Enhancing leadership effectiveness through the use of psychometric tools Recorded: Dec 6 2012 60 mins
    For over 20 years, OPP has been using psychometric tools with leaders to enable them to reach their potential, by developing self-awareness. Our approach to leadership development is based on understanding the whole person, and enabling each individual to develop an authentic style of leadership, allowing them to make the most of their inherent strengths and drive organisational success.

    Join Alice King and Lorraine Mills from OPP’s Consultancy team as they share insights from their work with leaders, and discover the benefits of using psychometric tools to enhance authentic leadership.
  • Optimising team performance in competitive times Recorded: Nov 22 2012 60 mins
    Teams are the building blocks that hold your organisation together. High-performing teams have a positive business impact, boosting operational efficiency and avoiding waste and missed opportunities. But even the best teams need help to maintain their effectiveness over time – particularly in times of change.

    Join our webinar ‘Optimising team performance in competitive times’ and discover how psychology can play a vital role in improving team performance.

    What you will learn:

    - The benefits of investing in team development
    - How to achieve optimum team performance
    - How psychometric instruments and expert facilitation can encourage team development
    - The steps taken by an international consulting firm to develop a key leadership team
    - Hints and tips for leaders and facilitators in developing high-performing teams

    Who should attend:

    - Anyone interested in how people working together in teams can become more than ‘the sum of their parts’
    - Anyone keen to understand how psychological insights can transform lacklustre teams into high-performing dynamic units
  • Exploring links between personality and self-awareness in a coaching situation Recorded: Oct 24 2012 60 mins
    To truly develop and reach our full potential we need to develop our self-awareness.
    Ashridge Business School and OPP have been exploring links between personality (as measured by the MBTI and FIRO-B instruments) and self-awareness, derived from the congruence between observer ratings and self-ratings on 360 assessments. The research brings science and practice together through both empirical evidence and practitioner insights into how 360 assessments and personality inventories can be used effectively together, to understand both personality and behaviour.
    Join Alex Davda from Ashridge Business School and Paul Deakin from OPP as they share insights from this research to explore how practitioners can maximise the benefits of coaching interventions.
  • Combining the TKI and MBTI® Assessment Tools Recorded: Sep 19 2012 61 mins
    For four decades, Dr. Ralph Kilmann has been using the MBTI and TKI tools to help organizations identify and then resolve their most troublesome problems.

    His approach starts by bringing recurring and unresolved differences between people out into the open, using four MBTI type groups (based on the functional pairs ST, NT, SF and NF). Once these differences have been identified, the TKI’s five conflict modes are used to develop an effective resolution for all concerned.

    In this one-hour webinar, Dr. Kilmann will describe how the combined TKI and MBTI assessments offer a powerful toolkit for solving complex problems and conflicts.
  • Turning bust-ups into breakthroughs: How to understand and harness conflict Recorded: Jul 18 2012 61 mins
    Conflict is a natural part of work and personal life. Although it usually results from simple differences of opinion, conflict can stem from any element of trust, belief, authority or passion being challenged, and can lead to damaging disputes that waste time and effort in the workplace.

    OPP’s global research found that 85% of employees have to deal with conflict in the workplace, and spend on average 2.1 hours a week dealing with it. In the UK alone, that translates to 370 million working days lost every year as a result of conflict at work.

    Join OPP consultants Rob Bailey and Gil Parsons to discover why conflict arises, how you can deal with it, and how to use it for positive outcomes.
  • Reaching for Your Potential Through Type Development Recorded: Jun 13 2012 59 mins
    Most type practitioners use psychological insights to improve organisational challenges such as communication, decision-making, conflict and leadership. But Jung’s theory of personality, and its subsequent development by Briggs and Myers, provides a treasure chest of ideas to support a life-long developmental process.

    Join independent consultant Nancy Barger to discover how MBTI® basics can be applied to each of the three stages of life Jung described, and provide a platform for more impactful coaching and development.
  • Optimising team performance in competitive times: get more from your teams Recorded: May 16 2012 30 mins
    As the summer approaches, sports teams across the world are fine-tuning their approach to working together to make the most of their combined talents. Facing world-class competition means teamworking will be vital in achieving the goal to be the best in the world.

    As the world economy continues to struggle, the challenge faced by elite athletes is shared by teams in organisations. Leaders, teams and individuals all face increasing pressure to achieve higher and higher levels of performance, often with fewer resources. So how can you embrace a spirit of excellence in your business?

    What you will learn:

    - The benefits of investing in team development
    - How to achieve optimum team performance
    - How psychometric instruments and expert facilitation can encourage team development
    - Steps taken by an international consulting firm to develop a key leadership team
    - Hints and tips for leaders and facilitators in developing high-performing teams

    Who should attend:

    - Anyone interested in how people working together in teams can become more than ‘the sum of their parts’
    - Anyone keen to understand how psychological insights can move teams from simply functioning towards the highest levels of performance

    Sign up now to see how psychology can play a vital role in team success.
  • HR fundamentals: the facts about psychometric instruments Recorded: Apr 24 2012 60 mins
    The term ‘psychometric instrument’ can bewilder and confuse: sceptics view them as flaky – just a way to put people in boxes; others worry they’ll reveal intimate details they’d prefer to keep private. We think differently.

    One of our resident psychologists, Rob Bailey, will guide you step-by-step through the range of instruments available, show you how to choose the right tools, and explain how your business can benefit from their use.

    If you are new to the world of psychometric assessments and want to find out more sign up now!
Personality awareness to unlock individual and team potential
Webcasts to help organisations unlock potential in individuals and teams. Our training, resources and consultancy support effective and innovative people development and talent identification. We are the European distributor of the Myers-Briggs Type Indicator® (MBTI®), 16PF® and other leading psychometric tools.

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  • Live at: May 16 2012 2:00 pm
  • Presented by: Katy Lyne and Catherine Ellwood - Principal Consultants
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