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Talent Management

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Match Contact Center Talent to Key Performance Indicators
- Presenting:Amelia Hinson, ManpowerGroup™, Vice Preside...
- Channel:Manpower Webinar Series
- Date: Apr 24 2013
- Duration: 00h 59m
- Tags:HRCI, contact, center, agents, performance, kpi
- play

Working Successfully with Gen Y in Call Centers
- Presenting:Kevin Childs - Contact Center Practice Lead...
- Channel:Manpower Webinar Series
- Date: Aug 29 2012
- Duration: 01h 00m
- Tags:gen, y, call, center contact, center
- play