Presenter support

Instructions on how to present and dial into the webcast should be emailed to you by the channel owner. If you have not received them, please contact the channel owner who invited you to speak.

First, sign up to be a BrightTALK™ subscriber if you haven’t already. This is a necessary step in order to present on BrightTALK. Click the ’Presenting a Webcast?’ link from the homepage. Here you will be asked to enter a PIN number that is included in your instructions that were given to you by the BrightTALK™ Channel owner who manages the channel in which you are presenting.

Prepared slides and voting questions are added via the presenter screen and must be uploaded at least 15 minutes before your webcast is scheduled to go live. If you miss this cut off, you will not be able to add your slides and you will need to re-schedule your event. If you are not the channel owner, contact the owner to set a new date and time for your webcast.

Add your slides through the presenter screen. Please remember that slides can NOT be added during the 15 minutes before your webcast commences. If you need to make changes to the slide deck you can upload a new PowerPoint presentation, but you cannot replace individual slides. If you are one of a panel of presenters, please send your presentation to the channel owner who will combine all the presentations and then add this master deck to the webcast.

Please provide your slides in Microsoft® PowerPoint format (.ppt or pptx file) or OpenOffice (.odp file). Password protection should always be disabled. All builds/animation and embedded audio or video will be lost in the conversion process. If you do wish to use builds (for example a list of bullet points being revealed) then split them out over several slides within the presentation. We recommend that your first slide be a large image (or large text) as a thumbnail of it will be used to promote your webcast in your channel as well as on the BrightTALK network.

No. If you need to highlight areas of your slides, please do so within your slides before uploading them.

At any time before the 15-minute cut off leading up to a webcast, open the presenter screen and click on the ‘Votes’ tab. Each poll requires the question and a number of possible answers to vote on.

Presenting through BrightTALK is easy. All you need is a telephone (we recommend using a landline instead of a cell phone and to avoid using a speakerphone since this diminishes sound quality) and a computer with a reliable Internet connection.

During the build-up to going live you will be given clear instructions over the phone and through your computer via the presenter screen. When you are ready to start presenting just press the ‘Start Presenting’ button.

Yes. Treat your online webcast as you would a physical event. Your audience will be expecting you to start at the advertised time. If you are late, your audience may leave!

When you have started presenting, the main slide displayed in your presenter screen is the slide your audience is seeing. You can change the slide by clicking ’Next Slide’ and ’Previous Slide’ or by shifting to the ‘Slide Tile’ view and jumping to another slide. As your main slide changes, so does the slide your audience sees. Using the ‘Vote’ tab in the presenter screen enables you to start, stop, and display the results of your polls.

During the live presentation you can see audience questions by clicking the ‘Questions’ button. The latest questions appear at the top of the list. Questions can be prioritized and flagged as answered.

Only you, as the presenter, can see the number of live viewings on the presenting screen. If someone else is the channel owner, they will also be able to see the number of viewings.

Yes. If you are the channel owner, you can pull this report from the “viewing report” section. If you are not the channel owner, please ask the owner to share these numbers with you.

Their screen looks similar to your presenter screen. Buttons are arranged in the same order. They can see your slide movements in real time. They can write in questions but can not see the other questions asked. During a poll, once an audience member has voted they can immediately see the continuously updated results of the poll.

Yes. The webcast will be booked for a defined period and can be as long as 120 minutes. You will be alerted when you approach the end of the allocated time.

When you are finished and have informed your audience of the end of the webcast, press the ‘Stop Presenting’ button - you will be asked to confirm this request. Prior to ending the webcast it is a good idea to promote your next webcast and ask your audience to rate the presentation. Once a presentation is over, your audience will be disconnected.

Keep going! Do not stop because a viewer has technical issues. The technical problem could be caused by their Internet connection, corporate firewall issues or that their computer volume is turned down. Although it is tempting to stop the webcast, it is best to continue with your presentation. The rest of your live audience does not want to be interrupted by your attempt to help solve a user issue and your future on-demand audience will be listening to the recorded version of this session.