Business Service Management
Recorded
Aug 10 2011
About this summit
FEATURED:
How to Catalog Your Cloud
Presenting:
Kulvinder Bhupal, Principal Consultant, CA Technologies
Channel:
IT Service Management
Previously on this summit
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Can 140 Characters or Less Really Impact IT and the Business?
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- Presenting:Michael Slabodnick, Incident Coordinator of...
- Channel:IT Service Management
- Date: Aug 12 2011
- Duration: 00h 36m
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The Forgotten Volumes: ITIL® Service Strategy and Service Design
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- Presenting:Phyllis Drucker, President, EZ 2B GR8 Servi...
- Channel:IT Service Management
- Date: Aug 11 2011
- Duration: 00h 37m
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Looking Good Naked: The Myths and Realities of Service Management
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- Presenting:Ian Clayton, Principal, Service Management ...
- Channel:IT Service Management
- Date: Aug 11 2011
- Duration: 00h 48m
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From BSM to SLA: How BSM Can Make Service Contracts Meaningful
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- Presenting:Nathan Allchin, Service Strategy Architect,...
- Channel:IT Service Management
- Date: Aug 10 2011
- Duration: 00h 48m
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How to Catalog Your Cloud
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- Presenting:Kulvinder Bhupal, Principal Consultant, CA ...
- Channel:IT Service Management
- Date: Aug 10 2011
- Duration: 00h 46m
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Five Steps to Ensure BSM Works In the Cloud
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- Presenting:Ken Turbitt, Principle Business Consultant,...
- Channel:IT Service Management
- Date: Aug 10 2011
- Duration: 00h 40m
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How to Take the BS Out of BSM
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- Presenting:Mark Smalley, Director, ASL BiSL Foundation
- Channel:IT Service Management
- Date: Aug 10 2011
- Duration: 00h 48m
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