Configuration, Change and Release Management

The closely related processes of configuration, change and release management have become a mature aspect of IT service management. It is crucial that practitioners have the knowledge and foresight to manage changing environments and take both strategic and tactical approaches to controlling these processes. At this summit leading industry experts, analysts, vendors and end-users from a range of real environments will share practical advice on deploying configuration, change and release management . They will address the associated costs, how to minimize any adverse effects and discuss the benefits expected as well as the importance of monitoring and improving your metrics. Receive priSM CPD credits by attending the webinars within this event.