Managing Cloud Services

Recorded Jul 14 2010

About this summit

The widespread adoption of cloud computing has allowed for more scalable and flexible computing and service delivery, while adding new layers of complexity for IT departments. With this dynamic environment and increased rate of change, effective service management is needed to continue to deliver services in a consistent manner. At this thought leadership summit, industry leaders will present innovative thoughts on the impact of cloud computing on IT Service Management.

Tags: ITSM, ITIL, IT Service Management, Cloud Computing

Jul 14 2010 5:00 pm (53 min)

FEATURED: Redefine your Approach to Application Deploym...

Presenting: Glenn O'Donnell, Forrester Research & Kristin Brennan, HP Software

Channel: IT Service Management

Tags: Application, Deployment, Quality, Lifecycle, Cloud

play

Jul 14 2010 3:00 pm (46 min)

FEATURED: Case Study: The Practical Benefits of Cloud I...

Presenting: Martin Gill, Director, HomeMade Digital

Channel: IT Service Management

Tags: Cloud Adoption, Infrastructure, Cloud Services

play

Jul 14 2010 1:00 pm (58 min)

FEATURED: Top 5 Capabilities for Cloud Computing Succes...

Presenting: Russell Rothstein, OpTier & Mary Johnston Turner, IDC

Channel: IT Service Management

Tags: Cloud Computing, Business Transaction Management

play

Jul 14 2010 12:00 pm (45 min)

FEATURED: Managing Services Across Hybrid Data Center &...

Presenting: Ian Osborne, Intellect; William Fellows, The 451 Group; Kosten Metrew...

Channel: IT Service Management

Tags: Managing Cloud Services, Data Center, Cloud

play

Jul 14 2010 11:00 am (48 min)

FEATURED: Unlocking the Value of the Cloud

Presenting: Bryan Che, Product Manager, Red Hat

Channel: IT Service Management

Tags: Cloud Computing, Red Hat, Value of Cloud

play

Jul 14 2010 9:00 am (48 min)

FEATURED: Using the Cloud to Build Reliable, Scalable A...

Presenting: Owen Garrett, Director of Cloud Solutions, Zeus Technology

Channel: IT Service Management

Tags: Cloud Computing, Applications, Scalability

play

Previously on this summit

The Impact of Cloud on IT Service Management
- Presenting:Ivanka Menken, Executive Director, The Art ...
- Channel:IT Service Management
- Date: Jul 19 2010
- Duration: 00h 48m
- Tags:Cloud, ITSM, ITIL
- play

Cloud Computing : La tête dans les nuages?
- Presenting:Martin Palmgren, CIO & IT Strategy Tran...
- Channel:IT Service Management
- Date: Jul 15 2010
- Duration: 00h 44m
- Tags:Cloud Computing, ITIL, Service
- play

Clouds are for Birds. Services are for Customers.
- Presenting:Juan Jimenez, ITIL® Expert/Trainer/Consulta...
- Channel:IT Service Management
- Date: Jul 14 2010
- Duration: 00h 38m
- Tags:ITIL, Cloud Computing, IT Service Management
- play

Redefine your Approach to Application Deployment
- Presenting:Glenn O'Donnell, Forrester Research & K...
- Channel:IT Service Management
- Date: Jul 14 2010
- Duration: 00h 53m
- Tags:Application, Deployment, Quality, Lifecycle, Cloud
- play

Best Practices in Cloud Service Management
- Presenting:LeRoy Budnik, Director, Knowledge Transfer
- Channel:IT Service Management
- Date: Jul 14 2010
- Duration: 00h 48m
- Tags:Cloud, Service Management, ITSM, ITIL
- play

Case Study: The Practical Benefits of Cloud Infrastructures
- Presenting:Martin Gill, Director, HomeMade Digital
- Channel:IT Service Management
- Date: Jul 14 2010
- Duration: 00h 46m
- Tags:Cloud Adoption, Infrastructure, Cloud Services
- play

Communicating Cloud Services to SMBs Using ITIL Best Practices
- Presenting:Johannes W. van den Bent, Principal Consult...
- Channel:IT Service Management
- Date: Jul 14 2010
- Duration: 00h 47m
- Tags:Cloud Services, SMB, ITIL, Cloud, Communication
- play

Top 5 Capabilities for Cloud Computing Success with BTM
- Presenting:Russell Rothstein, OpTier & Mary Johnst...
- Channel:IT Service Management
- Date: Jul 14 2010
- Duration: 00h 58m
- Tags:Cloud Computing, Business Transaction Management
- play

Managing Services Across Hybrid Data Center & Cloud Environments
- Presenting:Ian Osborne, Intellect; William Fellows, Th...
- Channel:IT Service Management
- Date: Jul 14 2010
- Duration: 00h 45m
- Tags:Managing Cloud Services, Data Center, Cloud
- play

Unlocking the Value of the Cloud
- Presenting:Bryan Che, Product Manager, Red Hat
- Channel:IT Service Management
- Date: Jul 14 2010
- Duration: 00h 48m
- Tags:Cloud Computing, Red Hat, Value of Cloud
- play

Seeing Through the Clouds: Overcoming Barriers to Adoption
- Presenting:Matthew Edwards, Director Cloud Services In...
- Channel:IT Service Management
- Date: Jul 14 2010
- Duration: 00h 48m
- Tags:Cloud Services, Cloud Adoption, TM Forum, ITIL
- play

Using the Cloud to Build Reliable, Scalable Applications
- Presenting:Owen Garrett, Director of Cloud Solutions, ...
- Channel:IT Service Management
- Date: Jul 14 2010
- Duration: 00h 48m
- Tags:Cloud Computing, Applications, Scalability
- play

Cloud Computing: Fluff or Lightening?
- Presenting:Martin Palmgren, CIO & IT Strategy Tran...
- Channel:IT Service Management
- Date: Jul 14 2010
- Duration: 00h 43m
- Tags:Cloud Computing, IT, Service
- play