Summits
Welcome to the BrightTALK Summit series. Our summits are a collection of topical webcasts run over the course of one or two days focused on a variety of relevant and timely subjects that matter most to you. They are free to attend. Choose all or specific summit webcasts to attend live or on demand.
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Live & upcoming summits
Previous summits
What makes software-as-a-service marketing unique? How does it differ from marketing non SaaS? With more businesses adopting a SaaS model, what can be learned? Join this summit as experts share their best practices in cu..
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The promise of social media marketing is one that mystifies marketers. Without proper metrics, goals and an understanding of the digital buyer, is social media marketing in B2B organizations pointless? Join leading exper..
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Web 2.0 assumes active participation in the World Wide Web by both service providers and end-users. The collaborative online environment empowers millions of users, but also opens countless gates for cyber criminals. In ..
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The “new normal” is about managing business demand, investments and resources in a world of increasingly complex supply chains and technology ecosystems. The future success of IT starts and ends with making the rig..
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The cloud model, both private and public, has proven successful around the globe and the early adopters have learned and taught us plenty of lessons. This online event goes beyond cloud’s selling points and looks at e..
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One primary way to measure the success of your service management strategy is to achieve a high level of customer satisfaction. As the quality of your customer service can make or break your relationships with your end-u..
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IT risk management is becoming a priority for executives as security breaches and disasters are affecting the bottom line of organizations worldwide. It’s more crucial than ever to build a mature IT risk program and to..
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As an IT service manager, maintaining a highly successful service desk requires being able to efficiently handle incoming requests and incidents, understanding and knowing your customers and effectively managing change. ..
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