Presence & Preference to Build the Perfect CRM
Knowing what people want and serving them wherever they are is tantamount to creating a dialogue. Well, almost - you need to be empathetic & leverage your data effectively. Join Stephanie Beal & Sundeep Kapur as they talk about the best way to leverage preferences and presence to build the perfect CRM.
- Presenting
- Stephanie Beal & Sundeep Kapur, NCR
- Channel
- Media and Marketing
- Date
- May 28 2010
- Duration
- 1919
- Tags
- CRM, Customer Relationship Management
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