Dest:ISO/IEC 20000:Getting Started–Planning & Preparation
The itSMF USA ISO/IEC 20000 Special Interest Group invites you to join the journey to “Destination ISO/IEC 20000”. During this second event the participants will learn about setting up a business case for ISO/IEC 20000 certification, determining the key stakeholders of the certification program, how to obtain commitment from management, build awareness and establish an ISO/IEC 20000 project or program team.
- Presenting
- ISO/IEC 20000 SIG Appointed Contributors
- Channel
- itSMF USA
- Date
- Aug 19 2010
- Duration
- 3675
- Tags
- ISD/IEC, 20000
Flash is required to view this webcast/channel:
You need version 9.0.115.0 or later of the free Flash player from Adobe
to use this content.
To download and install the free player from Adobe's web site
click here.
