Celebrating Contact Center Excellence at Discover
DISCOVER was recently named by the International Quality & Productivity Center (IQPC) as the winner of the “Best Performance Leveraging Customer Service Feedback” category in the 2010 Call Center Excellence Awards. They also received an honorable mention for both “Best in Class Call Center” and “Greatest Job Creating a Culture that Inspires World-Class Excellence from IQPC. We think awards across such a broad set of critical service categories deserves additional recognition and we’re glad we can help celebrate their honors.
- Presenting
- Lon Hendrickson, Executive Director of CCNG Magnet Program
- Channel
- Contact Center & Customer Care Best Practices
- Date
- Sep 03 2010
- Duration
- 215
- Tags
- CCNG, call, center, magnet, program
Flash is required to view this webcast/channel:
You need version 9.0.115.0 or later of the free Flash player from Adobe
to use this content.
To download and install the free player from Adobe's web site
click here.
