Developing IT Services in Higher Ed
"Please join us for a presentation by Jack Probst, a leading ITSM expert and a follow-on Q&A session. Jack will discuss Service Portfolios and Service Catalogs in Higher Ed. Jack will also consider the criticality of communication with an eye toward setting clear expectations, communicating benefits, and driving awareness."
- Presenting
- Jack Probst
- Channel
- itSMF USA 2009
- Date
- Jun 17 2009
- Duration
- 3580
- Tags
- Developing, IT, Services, in, Higher, Ed
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