The web continues to evolve, creating many more consumer Touch Points - consumers continue to visit social networking sites to learn more about businesses. Sundeep will explore real case studies from companies across the globe that have enhanced their customer relationships by applying the right Web 2.0 techniques in addition to the traditional channels. Learn how you can engage customers and prospects in a timely relevant dialogue leveraging the information you have, across all channels.
After all, isn't the future of marketing about Creating Interactive Conversations?
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