Top 50 Call Center Optimization Best Practices of 2009

From Orlando, FL to Boston, MA to Portland, OR, hundreds of call center executives, managers and IT professionals from top organizations participated in the 2009 Call Center Optimization Forum in cities throughout the world. We have assembled 50 of the top best practices being used by leading contact centers today to share them with you in this dynamic 60-minute webcast. Please join CCNG as we talk with CCOF expert organizations VPI, MindShare, Cicero, Pipkins and FurstPerson about these best practices shared throughout 2009.

Presenter

CCNG, VPI, MindShare, Cicero, FurstPerson, Pipkins

Tags

Click below for related webcasts. call, center, contact, center, customer, care, CCOF

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Profitable Business Knowledge and Solutions

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