The New Normal – Small Business Owners and the Social Web
With the advent of social media, customers have come to expect higher-order experiences, real-time, from big and small brands. This discussion will explore how Intuit shows love for small business customers through social media and community, resulting in more meaningful engagement, longer term relationships and a transformation in its products and policies.
- Presenting
- Kira Wampler; Social Media Marketing Leader, Intuit
- Channel
- Media and Marketing
- Date
- Mar 09 2010
- Duration
- 2612
- Tags
- Social, Media, Intuit, Engagement
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