Optimizing Delivery in Project & Program Management

Manta Consulting - Gary Grandin
Everything you've always wanted to know about improving efficiencies and throughput with your PMO, but were afraid to ask.

Using a Lean Six Sigma Project approach, Manta Director Gary Grandin provides insight to identify the gaps and increase efficiencies by using IT best practices.

Attend this webinar to:
- Learn about techniques used to drive efficiences, decrease cost and increase throughput
- Increase the effectiveness of your team through the use of analysis tools
- Develop the appropriate process controls, risk management and ensure the right people are in the right roles
May 22 2012
34 mins
Optimizing Delivery in Project & Program Management
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IT Service Management

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  • Automating your data center is the easiest way to free up your IT department's time to work on more strategic projects. Tune in to this webinar as Jeff Hart from M2 Technology discusses how automation can be the key to increase efficiency while reducing your IT costs.
  • The mega-trends of SaaS, mobile and Big Data are converging, generating a new wave of business opportunity for enterprises. The convergence demands a new kind of platform – one that connects and takes advantage of the explosion of endpoints and data caused by organizations each choosing a uniquely diverse set of best-of-breed applications to power their business. Ross Mason will discuss his vision for this new platform and demonstrate how MuleSoft’s solutions are making it a reality.

    Questions to be discussed include:

    How will SaaS and mobility impact my business?
    Is SOA really dead?
    Does my business need an API strategy? Where should we start?
    Can the Anypoint platform help me secure a competitive advantage?
  • In this webinar, learn about new innovations in IT collaboration and how they can benefit your IT Service Management initiatives.
  • In this session, we’ll cover the techniques used to properly and consistently assess the financial and business benefits of a technology investment. We’ll review the tools used to build a financial business case and examine the strengths and weaknesses of metrics such as ROI, TCO, NPV, and Payback. We’ll look at the challenges of credibly estimating direct and indirect benefits, and outline a straight-forward process for estimating indirect benefits.
  • Most people in IT entered the profession due to their interest and proficiency in technology. Not yet many IT practitioners set out to be accountants or marketers – although we constantly send out messages that state the need for skills in these areas.

    There are more and more examples of accountants (or people from an accountancy, financial and other backgrounds) working in IT and there is a real need for commercial and financial skills and experience in this area.

    The changing role and position of technology, the growth of managed services and the emergence of SIAM (Service Integration and Management) are driving the need for a new set of capabilities and competencies in IT and the management of technology. Clearly this presents a number of challenges for IT organisations and professionals alike – many of whom do not see themselves as being ‘bean counters’ or accountants…

    This session examines the following:

    What are the new challenges for IT?
    What skills are needed?
    What roles and responsibilities are required?
    How can ‘traditional’ IT people and enterprise IT organisations adapt to meet these challenges?
    What does the IT industry and e.g. enterprise of the future look like?
  • One of the significant changes resulting from the current economic climate has been the level of external scrutiny applied to IT initiatives. CFOs are demanding comprehensive business cases that can both articulate the value that IT brings to a business and withstand vetting by financial analysts. This session will integrate traditional financial models with business value metrics in order to provide an understandable vehicle for obtaining approval for IT Initiatives. Learn how to quantify financial costs and benefits in order to bridge the gap between what a CIO wants and what a CFO needs to justify the IT investment.
  • In a rapidly changing business climate, the allocation of resources and budgets are closely tied to a CISO's ability to selectively target and manage information security risk. The problem, of course, is that many organizations have little control, understanding or management of risks due to the traditional, reactionary nature of information security spending. Depending on company culture, information security budgets are usually controlled by the wrong metrics, often driven by prior year spending, audit findings, or through reactionary senior management decisions that ignore the stark reality of the organizational situation. In this webinar, Integralis discusses how to prioritize risk through a metrics-driven risk management process that is aligned with business objectives. Using this approach, organizations can experience an effective budgeting exercise while enabling business leaders to understand and accept the appropriate level of risk tolerance for the business.
  • In today’s business environment, CIO’s are facing enormous pressure to drive value from their IT budgets and maximize investments to drive innovation.

    Any ROI or cost benefit analysis requires well documented use cases that are not summarized in a single report, but rather a series of steps outlined to capture value. ROI or cost benefit analysis should be a process that is prescriptive and proactive – not an afterthought.

    This session explores the following four common use cases that justify the IT Financial Management Implementation and shows attendees where to find value and revenue as well as where there is waste and hidden cost savings.

    1. IT Portfolio Optimization and Cloud – show me the value
    2. IT Financial Management for Application and Support Rationalization – show me the money
    3. Data Center Consolidation and Transformation – show me the waste & the big bucks
    4. Servers, Storage and Desktops Delivers Tangible Savings – show me the hidden cost of savings

    The Fab Four in use cases are key measures of success that demonstrate the value to both IT and the organization. The session will provide attendees with the framework to establish these key measures for success in their organizations and gain insight into a better process for data collection, synthesis of the data, costing and the planning that is required.
  • In the average organization, finances are typically tracked by functional groupings or IT units, for example server or network costs. This view may be helpful to a CIO or the head of those units but provides little value to the business. It contributes to the view of IT as a “black hole” – money goes in but nothing comes out. This webinar looks at service-based Financial Management and the benefits of accounting and budgeting that can be tied back directly to business outcomes. This form of financial management enables the business to understand the costs and value of a particular service, say Inventory Management services in a retail chain. It also enables IT to have meaningful service reviews with the business, by transforming bits and bytes into dollars and “sense”.
  • Technology Business Management (TBM) provides a practical, applied discipline for technology leaders and their business partners to collaborate on business-aligned decisions. Developed by thoughtleading CIOs and CTOs from The Coca-Cola Company, Goldman Sachs, DIRECTV, Microsoft, Cisco, Xerox and more, TBM defines core disciplines and decision-making capabilities, such as cost transparency, demand-based planning, cost optimization, and portfolio rationalization. In this workshop, Todd Tucker, Research Director for the TBM Council, will share how to use the TBM Index™ to benchmark your organization, compare it against industry peers, and create a roadmap based on your current state and business goals.

    Attendees will learn:
    * How innovative technology leaders leverage Technology Business Management to improve value delivery
    * How to interpret TBM Index results, including peer group comparisons, to shape your roadmap
    * The operational cadence for TBM, including key reports for sustaining and communicating optimizations
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  • CobiT 4.1 to CobiT 5 - How Has It Changed? Recorded: Sep 27 2012 44 mins
    Are you currently using CobiT 4.1 and want to determine whether to adopt CobiT 5?

    Register now to join Manta Consultant, Peter Kingsman, as he takes at look at the changes and improvements in CobiT and how this affects Manta's approach to governance assessments.

    In this 45 minute webinar you will learn about the following key aspects of CobiT 5:
    - Understand the significant changes in CobiT 5
    - Obtain some idea whether using CobiT 5 would be advantageous, depending on your role and your organization
    - See how Manta will utilize CobiT 5
  • CSI: A Practical Perspective Recorded: Jul 24 2012 45 mins
    Have you been using ITIL for years and want to understand how to optimize your practices? Or are you just beginning with ITIL and want to know more about CSI?

    Register now to join Manta Director, Derrick Hazel, as he takes at look at ways to leverage CSI to drive operational efficiency, sustainment and customer satisfaction.

    Continual Service Improvement (CSI) supports changing business objectives by providing a consistently-applied set of processes, procedures and tools to measure, analyze and report on improvement opportunities ensuring maximum benefit and minimum risk to the business.

    In this 45 minute webinar we will explore how to integrate CSI into your organization to:
    - Improve business operations and staff productivity
    - Improve customer satisfaction and relationships
    - Optimize costs and industry best practices
  • Making Best Practice Learning Easy Recorded: Jun 26 2012 44 mins
    When it comes to certified training, the Manta Group focuses on certain best practices - Service Management, Governance, Project Management and Emerging Technologies.

    Attend this webinar to find out why we focus on these best practice areas, and the different training delivery methods available - with a particular focus on why self-paced eLearning is a great learning option.

    As a special bonus, you will get a sneak peak into what the new CobiT 5 training will include.
  • Optimizing Delivery in Project & Program Management Recorded: May 22 2012 34 mins
    Everything you've always wanted to know about improving efficiencies and throughput with your PMO, but were afraid to ask.

    Using a Lean Six Sigma Project approach, Manta Director Gary Grandin provides insight to identify the gaps and increase efficiencies by using IT best practices.

    Attend this webinar to:
    - Learn about techniques used to drive efficiences, decrease cost and increase throughput
    - Increase the effectiveness of your team through the use of analysis tools
    - Develop the appropriate process controls, risk management and ensure the right people are in the right roles
  • Maximizing Your ITIL Investment Using CobiT, Lean Six Sigma or ISO Recorded: Apr 17 2012 45 mins
    Do you find your IT organization in one of the following situations?
    - “I tried to implement ITIL, but it’s fallen apart every time”
    - “I thought implementing ITIL would solve all of my problems”
    - “ITIL solved some of my problems, where do I go from here?”

    Register now to join Manta Consultants Peter Kingsman, Eden Roberts and Craig Dewey as they present three key approaches to ensure your investment in ITIL and SM initiatives are addressing your key problems.

    In this 45 minute webcast you will learn how to incorporate 3 key approaches to maximize ITIL:
    - Risk based approach
    - Management system approach
    - Process optimization approach
  • The Sponsor Perspective: Project Strategies for Success Recorded: Mar 20 2012 46 mins
    Project managers have long faced the triple constraints of scope, schedule and cost. Yet too often when these hurdles have been overcome, the project might STILL be deemed a failure. Or the project might not add to the project manager'€™s reputation. Why not?

    Project managers deal with delivery, procurement, and people puzzles, to name a few. While real, these are not necessarily aligned with the pain points of a Project Sponsor. The project is merely the cross section where the project manager's and sponsor'€™s interests are temporarily aligned.

    We will explore the perspectives of the Project Sponsor, and assist project managers with strategies for working with sponsors of varying aptitude. This sometimes unwritten world may well hold the keys to project success, and the real results the PM is expected to deliver.

    In this 45 minute webcast you will learn:
    • The traits of a good Sponsor
    • Types of Sponsors and how to work with each
    • What Project Managers can do to line up Sponsor success

    Attendees can also collect a PMI PDU credit for attending this webcast through a Category B entry. Contact info@mantagroup.com for more information.
  • Optimize Your Service Desk Recorded: Feb 15 2012 44 mins
    Join Russ Conwath, Manta Consultant and Will O'Brien, CEO of The Manta Group, as they discuss the best way to create an efficient and effective service desk.

    Manta's assessment methodology is centered around four lenses: Services, Organization, Process and Technology. You will see proof of this methodology in the results from a case study where a service desk was improved at a financial institution.

    In this 45 minute webcast you will take away:
    • Why it is important to look at more than just people, process, tools - The four lenses approach to assessment
    • Common areas to look for service desk optimization opportunities
    • Case study examples of service desk optimizations

    “Optimize Your Service Desk” is co-sponsored by The Manta Group (www.mantagroup.com) and MSI Inc (www.msysintegration.com).
  • Lean Thinking and Principles: Turning Waste into Work Recorded: Jan 24 2012 36 mins
    Are you looking for ways to improve the efficiency of IT services in your organization? Attend this webinar to see an example of Lean principles and how it can help your organization become more efficient and effective.

    This webcast provides an example of how Lean Thinking and Lean Principles were not only used to reduce waste and improve efficiency, but also as an approach to effective organizational change within a financial services company.
  • Achieving Green Data Centres Through Better Process Recorded: Dec 13 2011 44 mins
    As the amount of power consumed by IT continues to rise, the associated cost and environmental impact is becoming increasingly alarming. Power is already the single biggest operating expense in the data centre. However, much of this power is wasted, resulting in unnecessary heat, expense, and upstream carbon emissions.

    In this 45 minute webcast, learn about specific steps you can take to help combat this problem. Learn why having efficient equipment and facilities is not enough and why a holistic program which also encompasses good processes and governance produces the best results. Attendees will review:
    - The problem of power consumption in the data centre, and why a holistic approach is important for achieving the best results
    - Some key elements of process and governance critical to a successful Green IT program and how they impact power consumption
    - Specific steps you can take to help start a Green IT program or advance an existing one
  • Clouds are Fluffy & Safe? Get Better Cloud Governance Recorded: Nov 22 2011 39 mins
    More and more companies are turning to the Cloud to host their confidential data, but are they taking the time to ensure the correct level of governance is in place?

    In this 45 minute presentation, learn about Cloud governance for success and risk reduction. In addition to any questions raised by participants, you will take away the following:
    Market trends and Model shifts
    Know what SAS 70 really means when selecting a cloud provider
    The need for effective cloud governance
    How to build an effective governance framework using ITIL or COBIT

    Get answers to your questions about Cloud governance in this interactive webcast.

    "Clouds are Fluffy and Safe?" is co-sponsored by The Manta Group and MSI.
  • The Best Practice Ecosystem: How to Leverage Best Practices for Optimal Results Recorded: Oct 18 2011 43 mins
    A best practice is a method or technique used to maintain quality as an alternative to mandatory legislated standards, and can be based on self-assessment or benchmarking. In the IT industry ITIL, COBIT, Lean, 6 Sigma, ISO and PMBoK are frequently implemented.

    For best practices to thrive, an environment must be created where best practices complement each other and the system of practices is in balance - The Best Practice Ecosystem.

    In 45 minutes, learn how to get the most out of your investment in IT best practices. In addition to any questions raised by participants, you will take away the following:
    - For best practices to thrive, an environment must be created where best practices complement each other and the system of practices is in balance - The Best Practice Ecosystem.
    - Organizations that invested in best practices recognize significant growth and profit results compared to their competitors who did not invest in best practices.
    - Observe a case study of how a financial organization used the Best Practice Ecosystem to transform their IT organization.

    Service Management, Project Management, Risk Management and other operational disciplines will be examined.
Series focused on optimizing & transforming your IT organization
The Manta Group's free monthly webinar series is a valuable way to discover how to improve the efficiency and effectiveness of your IT organization. By watching our webcasts, you qualify for 1 CPD credit (per webcast) claim directly to priSM.

Over the course of this series we will present insights on topics based in IT Business Performance, IT Management, Governance, Risk & Compliance and Enterprise Architecture.

The Manta Group has been a trusted management consulting partner since 2003. Today our focus is on optimizing business operations, managing transformation and measuring performance over time. We look forward to realizing what's possible for you.

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  • Live at: May 22 2012 4:00 pm
  • Presented by: Manta Consulting - Gary Grandin
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