Are you ready for Mobile?

Disruptive new technologies such as mobility and the cloud fundamentally change how IT is measured and managed.

In this session, we will discuss how IT can fully determine the cost of services for use as a comparison or for chargeback or show-back and how IT can be more transparent with the business value being provided by their services.

In the past, IT organizations could simply cross-charge their costs and report on service-level agreements (SLAs). Today, business customers can go to Amazon, Azure or other providers’ web pages and see prices for servers, storage, databases and more as well as seeing performance metrics for those services.

This means that, for the first time, IT needs to have public cloud-comparable costs for service options and transparent performance information. By doing this, IT can generate a cost-effective strategy that improves operating efficiency while embracing the cloud, whether public or private or a hybrid.

Data Centre Transformation, is often accompanied by a change in sourcing, where there is a need to rapidly understand what is in the existing Data Centres and an ongoing need to manage those assets.

If you are asking yourself the questions below then join this webinar to learn the following:

·I am planning on consolidating, migrating or moving our data center. How can I automate this?
·I need to understand what I have in order to plan for our DCT, how do I do this?
·How will I know our DCT achieved the desired results?
·I need to ensure we understand the post DCT consolidation IT infrastructure and dependencies so I can manage it, how?

Bring your own data center questions and interact with our expert presenter.

How we communicate in a modern society has changed tremendously over the past few years. Shorter messages, broadcast mediums, pictures everywhere, electronic vs printed, these same trends have changed perceptions of how end-users get support and how the service desk itself functions.

In this session we will discuss how social media is being integrated into the service desk to improve communications. We will look at how social media helps end users solve their own problems. Monitoring social media has become essential in following customer and industry sentiment and even potentially identifies opportunities to resolve customer issues that we don’t otherwise know about. In keeping with the future orientation of the overall track, we’ll also discuss how advanced data analysis can augment manual approaches in this area.

Social media has also changed how the extended ITSM and service desk ecosystem exchanges information. Where “the birds of a feather flock together” is as likely to be virtual as it is to be in a physical venue. Please join us in the webinar as we discuss the social media impacts on the service desk and IT service management.

This webinar explains the Big Data revolution—what it is, what opportunities it creates, and what challenges exist. It explains why having a conversation with your data is a fundamentally different way to extract business insight and how Big Data analytics—and HP’s Information Management solutions —help you do just that.

Enterprises have the opportunity to harvest and strategically utilize Big Data to improve market knowledge, enhance competitiveness, and transform their operations and their business model. It’s a disruptive change for business, and enterprises that learn to use Big Data for business advantage will thrive in the era ahead, while those that do not, will find themselves outpaced by more nimble competitors and risk extinction.

Software license optimization through HP Software Asset Insight Service

In this webinar we will discuss the business case for Software Asset Management and present HP’s two-step, gradual approach to successfully realize it. You will learn where to start so you can set your foundation and we will cover the top three initial scenarios through HP’s Software Asset Insight service followed by an overview of HP’s Software Asset Management solution to:

• Discover your software install base
• Successfully manage license assets and related contracts
• Reconcile your inventory versus license entitlements

You will also hear how a leading European Telecommunications Organization was able to reduce their Capex and Opex by renegotiating contracts based on collected data, and accelerate response time to procurement queries while improving their business decision support with structured data.

Powerful event management and correlation, customized event dashboards and flexible integration of Nagios, IBM Tivoli and Microsoft SCOM are some of the key features of HP OMi 9.20. In this webinar we will share customer testimonials and describe how the OMi platform is capable of providing significant benefits, outlining new features that were introduced and cover:

•The new customizable event dashboard to see data that is relevant to you
•How event correlation and advanced event management features help IT prioritize and focus on what matters
•How OMi protects your investments by integrating 3rd party heterogenous monitoring platforms as a manager of managers

Virtualization technologies allow IT to be more agile in creating new Business Services, as well as being a vital facilitator of private, public and hybrid cloud architecture. This webinar will introduce HP Virtualization Performance Viewer (vPV):

•Providing at-a-glance state overview of the virtual infrastructure environment
•Designed for vSMEs

HP Operational Analytics provides real-time and historical analysis of raw (unstructured) and structured machine, log, monitoring and event data. Join us to learn how OpsAnalytics can help you:

•Collect, store and analyze everything
•Consolidate in a single dashboard
•Correlate to understand impact and root cause
•Easily search logs and events for improved services and better decisions

Unified Functional Testing (QTP) MOBILE - Key Considerations & Demo

Extend your HP Software ALM to Mobile Application Testing with HP and Perfecto Mobile.

To stay competitive, you need to make your applications readily accessible to users while supporting growing numbers of OS versions and form factors. In this webinar HP and Perfecto Mobile present a technology overview and product demonstration of the MobileCloud™ platform and the latest version of Unified Functional Testing Mobile (QTP Mobile). We’ll lso be addressing key enterprise mobility testing and quality management considerations, and best practices of enterprise-grade mobile app test automation, using real devices in the cloud.

End users expect applications to perform as well or better on their mobile devices. Does your mobile app live up to user expectations?

Performance testing allows you to capture and virtualize real mobile network conditions, yielding reliable results that quickly point to remediation and optimization efforts that can be tested and validated to optimize the end user experience.

Watch this webcast to learn how to leverage HP Software and Shunra to capture real-world network conditions and virtualize those conditions within the lab in order to create a reliable test environment.

As the urgency of mobile application security increases, you may be finding it increasingly challenging to find the time, resource and expertise to adequately test your mobile applications for security vulnerabilities.

HP can extend your team of mobile security experts by performing Mobile Application Security Assessments. These assessments are designed to pinpoint and prioritise risks that threaten the integrity of the confidential data you store and process. Equipping you with detailed reports containing the information you need to demonstrate the vulnerabilities uncovered, with in-depth explanations about how best to remediate them.

Join this webinar to find out more.

Agile not fragile …. get your processes and tooling ready

The pace of change for new and improved Business Services and Applications delivered via IT has dramatically increased in recent years. Not only due to increased demand on IT to accelerate business change through IT services but also the emergence of Mobility and Cloud as key drivers for improved customer interaction and efficiency respectively.

The investments made in organisational structures, process and tool architectures have been built to provide effective frameworks before we really knew that Tablets and Smartphones would take over the world.

It is now critical to review your frameworks to ensure you are in a position to adapt to the on-going demand for faster, more regular releases whilst not impacting quality and customer experience.

Join HP and Experimentus for a live panel debate, where we will address some of the key questions being raised, for example:

- Which is right for me – speed or quality?
- My application teams are producing releases faster than my Operations team can handle, how can we streamline the release process?
- How can I transform what I do today without negatively effecting current projects?

Register now to join this live panel debate.

Maintaining Customer and Brand Experience whilst adopting Mobile Applications

Adopting mobile as a new way to interact and deploy services to your customers means you need to examine the way you deliver applications. Mobile applications are agile by design and are changing in a continuous way to ensure we keep innovating the customer experience. However this continuous change presents risks to both customer experience and brand recognition.

Join us for the first in a series of 4 webinars, to understand how these challenges are presenting themselves to IT and how we can help you overcome them. We will address some of the key questions being raised, for example:

- What do I need to do differently when delivering Mobile applications?
- How can I manage continuous delivery of change?
- How can I extend my traditional functional testing activity to include Mobile?
- How can I manage complexity of existing architecture and environments when introducing new Mobile capabilities?
- How can I emulate the real conditions of Mobile networks within our Application development and testing activities?

Register now to learn more.