|

Search results for : satisfaction

Presenting a webcast?

Click Here

View Webcasts

Next on BrightTALK

View more upcoming webcasts (0)

There are no upcoming webcasts in this search

Previously on BrightTALK

View more recorded webcasts (21)

Better Days thru Better Ways
- Presenting The Donna, Process Improvement Specialist
- Channel IT Service Management
- Date 4 Mar 2010
- Duration 00h 37m
- Tags Process Improvement, Customer Base
- 3.2
- play

Invisible Innovation: Process Improvement for Customer Experience
- Presenting Lynn Hunsaker, Head of ClearAction
- Channel Customer Experience Optimization
- Date 3 Mar 2010
- Duration 00h 31m
- Tags customer, experience, retention, satisfaction, loyalty
- 0
- play

Four Pillars of Effective Outbound Customer Care
- Presenting Grant Shirk, Director of Industry..
- Channel Speech and Customer Care
- Date 17 Feb 2010
- Duration 00h 36m
- Tags outbound, speech, best, practices
- 3.7
- play

Change Management: Strategy Execution & Ongoing Results
- Presenting Lynn Hunsaker, Head of ClearAction..
- Channel Customer Experience Optimization
- Date 5 Oct 2009
- Duration 00h 20m
- Tags customer, experience, satisfaction, retention, loyalty
- 5
- play

Using ITSM to Improve Efficiency, Reduce Costs, and Speed ROI
- Presenting John Murnane, ITSM Evangelist & EMEA BD..
- Channel IT Service Management
- Date 18 Sep 2009
- Duration 00h 40m
- Tags Enterprise, IT, Virtualization, ITSM
- 3.4
- play

Using ITSM to Improve Efficiency, Reduce Costs, and Speed ROI
- Presenting John Murnane, ITSM Evangelist & EMEA BD..
- Channel IT Service Management
- Date 10 Sep 2009
- Duration 00h 41m
- Tags Enterprise, IT, Virtualization, ITSM
- 3.5
- play

Customer-Centric Culture: Engagement of Employees & Customers
- Presenting Lynn Hunsaker
- Channel Customer Experience Optimization
- Date 5 Sep 2009
- Duration 00h 28m
- Tags customer, experience, retention, satisfaction, loyalty
- 5
- play

Freedom to Focus: Running Your Business in the Cloud
- Presenting Robin Daniels, Sr. Manager, Product..
- Channel Small and Medium Business
- Date 15 Jul 2009
- Duration 00h 28m
- Tags CRM, Salesforce, Cloud, Small Business
- 3.5
- play