Recent webcasts
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Pittsburgh IG: CMMI for Services: The Strategic Landscape for IT
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- Presenting:Eileen Forrester
- Channel:itSMF USA
- Date: May 03 2012
- Duration: 00h 47m
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Application Management As Part of The Overall Service Management Lifecyc...
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- Presenting:Cathy Kirch, itSMF USA, The priSM Institute...
- Channel:IT Service Management
- Date: Apr 26 2012
- Duration: 00h 42m
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How Agent Experience Impacts Customer Experience
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- Presenting:Raun Kilgo, Director, Call Center Process I...
- Channel:Contact Center & Customer Care Best Practices
- Date: Apr 19 2012
- Duration: 00h 26m
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New Jersey IG: How to Implement Measurements to Drive Value
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- Presenting:David Smith, President of Micromationinc.co...
- Channel:itSMF USA
- Date: Apr 19 2012
- Duration: 01h 01m
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Pittsburgh LIG: Planning Process Improvements in ITSM
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- Presenting:Chris Kunselman
- Channel:itSMF USA
- Date: Mar 26 2012
- Duration: 00h 54m
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Get Bold! Creating a Social Business Agenda!
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- Presenting:Sandy Carter, Vice President, Social Busine...
- Channel:Media and Marketing
- Date: Feb 14 2012
- Duration: 00h 54m
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Get Bold! Creating a Social Business Agenda!
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- Presenting:Sandy Carter, Vice President, Social Busine...
- Channel:Integrated Funnel Management by DemandCon
- Date: Feb 14 2012
- Duration: 00h 54m
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Get Bold! Creating a Social Business Agenda!
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- Presenting:Sandy Carter, Vice President, Social Busine...
- Channel:B2B Technology Marketing
- Date: Feb 14 2012
- Duration: 00h 54m
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