Recent webcasts
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Fixing the Game for Customer Service
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- Presenting:Bill Powell, Service Management Executive, ...
- Channel:IT Service Management
- Date: Feb 07 2012
- Duration: 00h 48m
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Social Media Moves into Mainstream IT Service Management
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- Presenting:Charlie Betz, Research Director, EMA & ...
- Channel:CA Technologies Service & Portfolio Insights
- Date: Jul 25 2011
- Duration: 00h 22m
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A Social Media Case Study in IT Service Management
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- Presenting:Charlie Betz, Research Director, EMA & ...
- Channel:CA Technologies Service & Portfolio Insights
- Date: Jul 25 2011
- Duration: 00h 37m
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Getting the most out of your ITSM solutions
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- Presenting:Randal Locke, CA Technologies & Harry B...
- Channel:IT Service Management
- Date: Aug 11 2010
- Duration: 00h 35m
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Managing a Globally Distributed Service Desk
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- Presenting:John Hardesty, Change Manager, Ricoh Europe
- Channel:IT Service Management
- Date: Aug 11 2010
- Duration: 00h 17m
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The Art of Service Desk Management
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- Presenting:Ian Aitchison, Technical Director, LANDesk
- Channel:IT Service Management
- Date: Aug 11 2010
- Duration: 00h 47m
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Service Desk: Head up in the Clouds?
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- Presenting:Howard Kendall, SDI; Tony Probert, Cherwell...
- Channel:IT Service Management
- Date: Aug 11 2010
- Duration: 00h 47m
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Service Desk: Head up in the Clouds?
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- Presenting:Howard Kendall, SDI; Tony Probert, Cherwell...
- Channel:Cherwell Software
- Date: Aug 11 2010
- Duration: 00h 47m
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