Upcoming webcasts
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Thinking out of the IT box
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- Presenting:Mark Smalley with special guests Aale Roos,...
- Channel:itSMF USA
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Kansas City LIG: "IT Governance: What's it REALLY All About"...
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- Presenting:Julie L. Mohr
- Channel:itSMF USA
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Pittsburgh LIG: Knowledge Management Best Practices within Service...
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- Presenting:Rick Joslin, Executive Director of...
- Channel:itSMF USA
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Problem Management: Balancing Reactive/Proactive and Incident Mngt
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- Presenting:Matthew Burrows, itSMF UK; Thomas...
- Channel:IT Service Management
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Recent webcasts
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Join the Service Culture Club
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- Presenting:Barry Corless, Business Development Directo...
- Channel:IT Service Management
- Date: Feb 07 2012
- Duration: 00h 47m
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The Strategic Service Desk & The Future of Support
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- Presenting:Charles Araujo, itSMF USA & The IT Tra...
- Channel:IT Service Management
- Date: Jan 26 2012
- Duration: 00h 55m
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Higher Ed SIG: Lessons Learned: ITIL Process Maturity Assessment in High...
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- Presenting:Jim Haustein of Cornell University and Reg ...
- Channel:itSMF USA
- Date: Jan 25 2012
- Duration: 00h 56m
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Pittsburgh LIG: Metrics That Matter: Supporting IT Decision & Strate...
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- Presenting:Randy A. Steinberg - Co-Principal at Migrat...
- Channel:itSMF USA
- Date: Jan 23 2012
- Duration: 00h 56m
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Why The Service Desk Needs A "Customer-Savvy Approach"
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- Presenting:John Rakowski, Forrester Research; Colin Ru...
- Channel:IT Service Management
- Date: Jan 18 2012
- Duration: 00h 58m
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Pittsburgh LIG: Demystifying the Newest ITIL Release with Julie L. Mohr
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- Presenting:Julie L. Mohr
- Channel:itSMF USA
- Date: Jan 13 2012
- Duration: 00h 52m
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NJ LIG: Measured Leadership: How to Put Metrics at the Center of Your Ma...
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- Presenting:Charles Araujo
- Channel:itSMF USA
- Date: Dec 07 2011
- Duration: 01h 01m
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Practical Implementation of Software Asset Management (SAM)
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- Presenting:Ian Preskett & David Cuthbertson, BCS C...
- Channel:IT Service Management
- Date: Dec 06 2011
- Duration: 00h 46m
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