Is the term "master agent" dead?
Companies such as PlanetOne, Intelisys, Telarus, X4 and others now refer to themselves as cloud providers, technology distributors or some combination of various monikers to reflect their transitions from the traditional telecom space to include an all-encompassing grasp on telecom and IT products and services.
Earlier this month, Channel Partners' cameras were there for PlanetOne's tour stop in Scottsdale, Arizona. Craig Galbraith talked with CEO Ted Schuman about agents' challenging shift to cloud sales; the future of his company in the channel; and more.
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