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How Small Businesses Transform their Customer Experience
Kelsey Bialek, Manager of Data and Systems, Camp Kesem Mala Ravi, Product Marketing Manager, Salesforce
Did you know nearly 76% of customers expect companies to understand their needs and expectations? 58% of SMB leaders say meeting customer experience expectations is a challenge for growth over the next two years. As a small business leader, you know that customer relationships are the key to growth but with limited budgets and resources,…
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