Data-driven disruptors use transformative customer experience to make new opportunities possible and dominate their markets. An incredibly important part of delivering transformative experiences and outmaneuvering competition is an intelligent 360-degree customer view, achievable through reimagined MDM. Only when your customer experience strategy is powered by reimagined MDM, can you unleash the full power of your data.
To learn how you can break loose of your current data silos and leverage a trusted 360-degree view, join this breakout track to hear how to:
• Accelerate intelligent engagement and outperform customer expectations at scale across locations, teams, and lines of business
• Break down application and departmental data silos and turn complex, fragmented and incomplete data into actionable information across the customer journey
• Combine business critical data with big data to map key relationships, uncover essential customer details, and link activities and relationships across channels