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  • How nCino is Revolutionizing the Future of Banking with Informatica Cloud How nCino is Revolutionizing the Future of Banking with Informatica Cloud Mark Wood, nCino and Nick Piette, Informatica Recorded: Oct 17 2016 40 mins
    One of the top five concerns for the banking industry in 2016 is technology risk. Outdated IT systems are cumbersome and can result in security risk and significant losses. Today’s financial institutions are looking for a scalable, secure system that provides insight and helps to facilitate a positive customer experience. nCino is the worldwide leader in cloud banking. With its Bank Operating System, built on the Salesforce platform, financial institutions can deliver the speed and digital experience that customers expect, backed by the quality and transparency that bankers need.

    In this webinar you will learn how nCino uses Informatica Cloud to engineer complex integration use cases to integrate customer data, files and images with the nCino Bank Operating System. nCino will discuss how embedding industry leading integration and data management capabilities from Informatica Cloud into nCino’s Bank Operating Systems helps provide true insight into the bank via a comprehensive end to end solution that helps streamline lending performance. As a result, banks are able to increase operational efficiency, on board clients faster, reduce loan closing times, and increase revenues.
  • Cloud Integration Hub Product Demo Cloud Integration Hub Product Demo Cloud Integration Hub product specialists Recorded: Oct 13 2016 35 mins
    See Informatica Cloud Integration Hub in action. This is a recording of a product demo so that you can better understand how Cloud Integration Hub works and how it’s modern publish/subscribe hub for data can simplify complex cloud and hybrid data integrations. Better organize your cloud data integration, save time and costs, and improve data governance with Informatica’s Integration Hub in the cloud. Cloud Integration Hub is available today as a service in Informatica Cloud.
  • Insurers & GDPR: Thinking beyond compliance, turn your obligation to opportunity Insurers & GDPR: Thinking beyond compliance, turn your obligation to opportunity Andrew Joss, Head of Industry Consulting – Financial Services, Informatica & Steve Parry, Executive Vice President, Entity Recorded: Oct 13 2016 57 mins
    From 25 May 2018, the EU General Data Protection Regulation (GDPR) will affect every organisation that processes EU residents’ personally identifiable information (PII). Non-compliance with GDPR could be catastrophic – in terms of fines and reputational damage - however, non-compliance could also mean a significant loss of competitive advantage.

    This webinar explores the strategic impact GDPR will have across insurance organisations and their data landscapes. In reality, GDPR is a clarion call for treating data as a strategic asset – and affects all of us, regardless of whether you are a Chief Data Officer, Head of Risk/Legal or a CMO.

    Join this webinar and learn:
    - The data challenge GDPR poses to Insurers, and what compliance means to you and your organisation
    - How to treat Personally Identifiable Information (PII) as a strategic asset, and use it to create foundations for success across your organisation
    - How to address the GDPR compliance challenge, and turn it into competitive advantage
  • Making Salesforce Your Single Customer View Making Salesforce Your Single Customer View Phil Turton, Cloud Sales Lead, Informatica UK & Ireland Recorded: Oct 13 2016 30 mins
    Customer data is increasingly dispersed across various company platforms and processes. This presentation outlines how Informatica Cloud Customer 360 and Informatica Cloud Integration can enable Salesforce to become the customer master record – creating one single customer view and improving customer intimacy across the business.
  • Cloud Integration Hub Introduction Cloud Integration Hub Introduction Scott Hedrick, Director of Product Marketing and the Informatica Expert Team Recorded: Oct 12 2016 56 mins
    Simplify your complex cloud and hybrid data integration with a publish/subscribe hub designed for enterprise data. Informatica's popular Integration Hub is now available as a service within Informatica Cloud. Learn how to boost the efficiency of your SaaS, cloud and hybrid data integration with Cloud Integration Hub.
  • Understanding the Impact of GDPR on the Public Sector Understanding the Impact of GDPR on the Public Sector Andrew Joss – Head of Industry Consulting, EMEA Recorded: Oct 6 2016 58 mins
    From May 2018, the new EU General Data Privacy Regulation (GDPR) will require all Public Sector organisations to more effectively understand how they manage data on their citizens, contractors and staff. Citizens will have significantly more rights and powers on how their data is used and consumed, with large fines available for any breaches of the regulation.

    Join this webinar to understand:

    - What GDPR is and what it means to Public Sector bodies
    - The potential impact of Brexit
    - The range of data challenges and opportunities the new regulation will create
    - What data capabilities agencies will need to consider
    - Learn what best practice approaches commercial organisations are already taking to ensure timely compliance
  • Optimize Customer Experiences with Actionable Data Optimize Customer Experiences with Actionable Data D. Daniel Ziv, Verint; Anwesa Chatterjee, Informatica; Mark Egge, Calabrio; Nick Sianis, inContact Recorded: Oct 5 2016 53 mins
    Savvy enterprise executives understand the importance of meeting and exceeding customer expectations. They know that delivering top-notch customer experiences can be a competitive differentiator. That's why they incorporate the latest analytics capabilities in customer service departments and company-wide.

    See how your organization can benefit from the latest strategies in customer analytics. Join Verint, Informatica, Calabrio, and inContact in this interactive webinar, hosted by CRM Magazine, and learn how to:

    - Quickly discover customer issues and behavior trends to make informed decisions.
    - Proactively drive company-wide actions that increase revenue and customer loyalty, while reducing cost and risk.
    - Fuel digitalization with clean, connected, and trusted data.
    - Understand your customers' journeys across all digital and human touch points.
    - Utilize analytics as a coaching tool to improve customer service.
    - Optimize the customer journey through the use of analytics.
    - Gain visibility and insight into valuable customer data with speech analytics.
    - Quickly identify and resolve customer issues.
  • The Cloud Integration Need – Why Customers Are Buying And Implementing an iPaaS The Cloud Integration Need – Why Customers Are Buying And Implementing an iPaaS Phil Turton, Cloud Sales Lead, Informatica UK & Ireland Recorded: Sep 29 2016 29 mins
    Companies of all shapes and sizes are currently in the market for a cloud integration/iPaaS platform. The demand comes from a variety of different sources. The presentation talks through the key themes and areas of demand, using real customer cases to demonstrate why a host of UK-based businesses entered the market and bought a cloud platform.
  • Embracing Digital Disruption in the Automotive Sector Embracing Digital Disruption in the Automotive Sector Monica McDonnell and Richard Foskett with 30+ Years of Automotive & Data Management Experience discuss Disruption & Data. Recorded: Sep 27 2016 54 mins
    The Connected Car is a clear example of digital disruption, affecting both products and business models within the automotive industry. New entrants such as Tesla and Uber are digital natives, and their business models are centered around the customer experience. In contrast, incumbents must change their business models (and supporting IT) from product-centric to customer-centric, with a strong services component.

    Most importantly automotive incumbents must revolutionize the way they manage the lifeblood of the digital age: data.

    In this webinar, Richard Foskett of Entity Group draws on his 30+ years in the automotive sector to discuss best practices for addressing common data management challenges in order to deliver an enhanced customer experience in a world of high digital expectations.
    You will learn about:

    • How best to harness the value of the data associated with the connected car
    • How data affects the customer experience within the automotive industry
    • Best practice for building a strategic data foundation to embrace digital disruption
  • Hyatt Hotels Transforms the Customer Experience with Customer Data Management Hyatt Hotels Transforms the Customer Experience with Customer Data Management Tom Smith, Area VP, Hyatt; SriHari Thotapalli, Dir, Customer Data Mgmt, Hyatt; Monica Mullen, Solutions Manager, Informatica Recorded: Sep 21 2016 59 mins
    By empowering its associates worldwide with great customer data, Hyatt Hotels Corporation is creating seamless, memorable and personalized experiences to entice guests to choose Hyatt, increase customer lifetime value, improve efficiencies, and drive growth for their brand. Fueled by customer data management technology and a next-generation customer 360 view, Hyatt is reinvigorating its service culture and fostering innovation on a global scale.

    Join this webinar, hosted by CRM Magazine, to hear Tom Smith and SriHari Thotapalli from Hyatt and Jakki Geiger from Informatica share:

    •How Hyatt is creating a single view of the customer (SVOC) across 600 properties and 12 brands, managing highly complex B2C and B2B customer relationships
    •How an SVOC empowers Hyatt's 100,000 associates to deliver memorable guest experiences
    •The customer data management strategy at the heart of Hyatt's guest experience management strategy
    •The lessons Hyatt's team has learned from this experience as well as the next steps on their journey

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