I.C. System, Receivables Management Solutions Since 1938.
I.C.System is a dedicated and talented collection of Accounts Receivable Management experts. We are a family and Women-owned collection agency headquartered in Minnesota. We were founded in 1938 holding a strong belief that collecting past due accounts with honesty and integrity for hard working American businesses was a noble endeavor.
This lesson will focus upon:
* Learning the minimum required information for debt submittal
* What additional information will be helpful to provide
* What NOT to submit
* Questions to ask before submitting
In this part in our Collection Tips in 10 Minutes series we highlight findings from the CFPB report on medical and non-medical debt. Also, we focus on consumer challenges with medical debt, and how to make paying bills easier for your consumers.
With the vast majority of cell phone users in the marketplace, understanding the Telephone Consumer Protection Act (TCPA) and its restrictions on calling consumer cell phones is more important than ever. Join this informative webinar conducted by Michelle Dove, IC System’s Corporate Counsel & Chief Compliance Officer, and learn the following about the TCPA:
What does the TCPA Regulate?
What are the risks and penalties of noncompliance?
How can you protect your office?
Is your collection agency putting you at risk?
IC System has developed a series of short webinars dedicated to helping your office with information and best practices for internal debt collections. This webinar will focus on traits of a solid Financial Policy. It will address why they are important, what risks are associated with a poorly written policy, and tips for writing a STRONG, effective financial policy.
I.C. System has developed a series of short webinars dedicated to helping your office with internal debt collections. We will post a new short-form webinar monthly. This informative series will help you understand what is realistic and unrealistic to expect from your collection agency.
It's that time of year again! (And we're NOT talking about the annual return of the Norovirus) It's TAX SEASON! This is actually a GOOD thing for your business. As Americans receive their tax refunds they will have some immediate access to funds. In this informative and entertaining webinar you'll learn:
Tips for staying current with trends in Tax submittals
Changes in tools being utilized for Tax Filing and how they can impact YOUR business
Tactics for ensuring YOUR company will benefit from the increase in consumer's disposable income
No one likes to deal with unpleasant customers. When customers are being difficult, it is vital to maintain a calm and professional demeanor. The tips provided in this webinar will show you what it takes to provide the service that results in satisfied customers — the kind who support your business, purchase from you, and recommend your organization to others!
Why making it personal doesn’t mean taking anything an unyielding customer says personally…. What’s in a name?
How to Free Yourself from the burden of an unpleasant call even before it occurs.
A framework to follow to maintain and enhance the relationship you enjoy with your customer!
Collection Fees are a necessary part of the billing and collections process for many businesses and medical practices. They are an often misunderstood, and misused practice that can actually put your business at risk if you are not properly applying and calculating fees. In this information-packed Live Webcast you’ll learn:
•What are Reasonable or Excessive Collection Fees?
•When can I Add Collection Fees?
•How do I Legally and Safely Add Collection Fees?
•What are the Risks and Benefits of Applying Fees?
When used properly collection fees can be an effective deterrent and a critical element of your billing and collections process. Tune in as Brian Eggert, Supervisor of I.C. System’s Client Service and Records Management Departments, presents this engaging presentation that will improve your existing procedures and enable you to sleep better knowing you are properly applying the tools legally at your disposal for increasing your collections.
The changing of the leaves signifies more than just the kids heading back to school, it also means the beginning of Collection Season! September means higher contact rates and higher collections for your business. In this engaging live WEBCAST you'll learn:
The best time of year to contact clients
Why you should review your internal policies
Basic techniques for maximizing collections on each call
What to do if your internal practices fail