You may not always notice artificial intelligence in the products you use, but you should notice a better, more intuitive experience. As AI trickles into the service desk, it’s important to keep that goal in mind: provide value to the employee through a better experience.
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Join Matt Cox, Senior Director of Technical Operations at Samanage for a look at the tangible value of AI in the service desk, including:
-How to meet employees where they work
-How to connect them with self-service options
-How to create a single platform for service with smart technology
You'll also see a demonstration of how AI drives a more efficient service experience in the Samanage Service Platform.