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NCR Financial Services

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  • Do you know what your Cash Processing data is trying to tell you ?
    Do you know what your Cash Processing data is trying to tell you ? Oscar Pinto, and Cleo Mavredis NCR Global Cash Management Specialists Recorded: Aug 3 2017 45 mins
    Struggling with the cost of managing cash in your branch, vaults and self-service network? See how a thorough evaluation of your existing cash replenishment data can pinpoint potential cost savings. NCR’s Marketing and Pre-Sales Global Managers, Cleo Mavredis and Oscar Pinto, will unveil NCR’s secret weapon for Cash Management success - The Data Trial.

    This session will cover :
    •What is a data trial
    •How can I drive out cash costs
    •What resources / data may be needed
    •What can I expect to get out of a data trial
    •What other customers have done one
    •How much do I need to invest

    The session will be recorded for those unable to attend.
  • Reinvent and Modernize Retail Banking - Discover how the ATM is evolving
    Reinvent and Modernize Retail Banking - Discover how the ATM is evolving Colin Gordon - ATM Marketing Manager Recorded: Jul 26 2017 50 mins
    Learn how the latest cutting edge ATMs can help your financial institution transform and modernize self-service banking whilst enhancing the customer experience at the ATM. NCR's Colin Gordon, ATM Marketing Manager, will outline how the new 80 Series line of ATMs enable a new generation of omni-channel interactions, keeping this self-service channel as relevant as ever in an evolving digital/mobile first world.
  • Omni-channel consumer experiences, connecting physical and digital channels.
    Omni-channel consumer experiences, connecting physical and digital channels. Alex Borthwick Recorded: Jun 27 2017 18 mins
    Are you able to deliver a consistent messaging approach to your customers across both digital and physical channels?

    NCR CxMarketing software enables banks to seamlessly create, manage, distribute and measure their marketing communication strategy across ATMs, mobiles, web, email, electronic receipts, SMS, digital signage and Kiosks.

    •Are your ATMs part of your digital experience today?
    •Are you looking for an opportunity to target customers of the competition in a relevant way?
    •How important is overall user experience to your customer retention?
    •Are you considering the following issues:
    -Attract customers to adopt further channels
    -Are customer contact details an issue for the bank?
    -Retain customers through personalization and more joined up experiences?

    What if you
    -Were able to market directly to people who aren’t your customers?
    -Had the ability to reuse marketing assets from digital channels at the ATM
    -Could deliver a connected experience across channels
    -Can build your databank of customers and key contact details
    -Had seamless management of leads from one channel to another

    What if you could deliver a more personalized and interactive service that has direct benefit to you and your customer?
  • Omni-channel consumer experiences, connecting physical and digital channels.
    Omni-channel consumer experiences, connecting physical and digital channels. Alex Borthwick Recorded: Jun 6 2017 22 mins
    Are you able to deliver a consistent messaging approach to your customers across both digital and physical channels?

    NCR CxMarketing software enables banks to seamlessly create, manage, distribute and measure their marketing communication strategy across ATMs, mobiles, web, email, electronic receipts, SMS, digital signage and Kiosks.

    •Are your ATMs part of your digital experience today?
    •Are you looking for an opportunity to target customers of the competition in a relevant way?
    •How important is overall user experience to your customer retention?
    •Are you considering the following issues:
    -Attract customers to adopt further channels
    -Are customer contact details an issue for the bank?
    -Retain customers through personalization and more joined up experiences?

    What if you
    -Were able to market directly to people who aren’t your customers?
    -Had the ability to reuse marketing assets from digital channels at the ATM
    -Could deliver a connected experience across channels
    -Can build your databank of customers and key contact details
    -Had seamless management of leads from one channel to another

    What if you could deliver a more personalized and interactive service that has direct benefit to you and your customer?
  • Omni-channel consumer experiences, connecting physical and digital channels
    Omni-channel consumer experiences, connecting physical and digital channels Alex Borthwick Recorded: Jun 6 2017 17 mins
    Are you able to deliver a consistent messaging approach to your customers across both digital and physical channels?

    NCR CxMarketing software enables banks to seamlessly create, manage, distribute and measure their marketing communication strategy across ATMs, mobiles, web, email, electronic receipts, SMS, digital signage and Kiosks.

    •Are your ATMs part of your digital experience today?
    •Are you looking for an opportunity to target customers of the competition in a relevant way?
    •How important is overall user experience to your customer retention?
    •Are you considering the following issues:
    -Attract customers to adopt further channels
    -Are customer contact details an issue for the bank?
    -Retain customers through personalization and more joined up experiences?

    What if you
    -Were able to market directly to people who aren’t your customers?
    -Had the ability to reuse marketing assets from digital channels at the ATM
    -Could deliver a connected experience across channels
    -Can build your databank of customers and key contact details
    -Had seamless management of leads from one channel to another

    What if you could deliver a more personalized and interactive service that has direct benefit to you and your customer?
  • Using Behavioral Insights to Aid in Financial Decision-making
    Using Behavioral Insights to Aid in Financial Decision-making DI Labs, NCR Financial Services & Common Cents Lab, Duke University Recorded: Apr 25 2017 57 mins
    Does your financial institution’s mission include helping consumers achieve their financial goals, recover their financial health or otherwise benefit their financial lives?

    Occasional classes on financial literacy are simply not enough to accomplish this! – but we can help. NCR’s Digital Insight Labs is partnering with Duke University’s Common Cents Lab to give volunteering financial institutions the opportunity to take part in cutting-edge behavioral economics research experiments.

    In this webinar, you will:
    •Hear about groundbreaking experiments that help people get ahead with their goals
    •Learn innovative practices you can replicate in your financial institution
    •Sign up to be a pilot financial institution for new experiments to help improve your members’ and customers’ financial lives
  • Embracing the future - ISO20022 and Web services
    Embracing the future - ISO20022 and Web services Andy Brown Recorded: Apr 11 2017 35 mins
    ISO20022 is designed to be a single, common ‘language’ for global financial institutions – but will the reality live up to the promise?

    Hear from Andy Brown, Marketing Director for Payments at NCR, in a webinar focusing on ISO20022 and its use in the payments processing world. You will learn about the development of ISO20020 message standards, the variations that exist covering card transaction and how this could replace the ubiquitous ISO8583 standard as well as other regional standards as well as what role ISO20022 will have for faster payments schemes. Plus there will be advice about coping with the inevitable period where multiple standards co-exist.

    Mark your calendar now and join us for this informative and interactive webinar on Tuesday 11th April
  • Can ATMs keep up with the move to contactless at POS?
    Can ATMs keep up with the move to contactless at POS? Paola Araco and Andy Brown Recorded: Dec 13 2016 43 mins
    Consumers are getting used to using contactless at the POS.

    Can they do the same at ATM?

    What about when the contactless device is a mobile phone with ApplePay or SamsungPay?

    This webinar will explore the benefits of using contactless at the ATM, how to implement contactless on the ATM, the impact on other aspects such as fraud and the potential to grow this into other services such as prestaged transactions.

    This webinar will be presented by Paola Araco, who is an expert in the EMV processes and has been involved in many implementations of contactless at the ATM, and Andy Brown, who covers the wider payments processing technology.
  • ATM Global Logical Attacks - Updates and Defenses
    ATM Global Logical Attacks - Updates and Defenses Avril Kidd Global Software Security Solution Manager at NCR Recorded: Dec 6 2016 51 mins
    Recent reports and media coverage have reinforced the message and danger around Logical Attacks on ATMs. These attacks are increasing in frequency and sophistication. Further, the attacks are now seen in every region.

    Join this informational webinar where NCR experts will provide more details on these attacks and provide you with the strategies for reducing your risks.
  • ATM Security
    ATM Security Vincent Wong Recorded: Dec 5 2016 20 mins
    Join us for a free live webinar where experts will share the various kinds of global logical attacks taking place on ATMs and how you can protect against them. This is also an opportunity to learn some of the latest security features and how you can get them for your existing network of ATMs.

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