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NCR Financial Services

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  • Learn about San Antonio Credit Union's innovative Kiosk solution Learn about San Antonio Credit Union's innovative Kiosk solution Adele Glenn, San Antonio Federal Credit Union & Edward Hornik, Professional Services for NCR Recorded: Aug 17 2016 36 mins
    Learn how Financial Institutions have both cut long lines for customers and freed up staff to spend more time on customer service and sales.

    Join Adele Glenn, Emerging Channels Innovation Architect for San Antonio Federal Credit Union and Edward Hornik, Professional Services Associate Partner for NCR as they share their experience and success implementing the NCR Netkey Kiosk Solution in a free, one-hour webinar.

    The NCR Netkey Kiosk is available to any credit union using the Symitar core for a fraction of the price of an ATM implementation.

    The NCR Netkey Kiosk provides your members with another way to interact with you, on their schedule. It’s rich functionality, easy to use interface and attractive design all add up to a positive experience for your members.
  • Gateway to Gamification: Using Pokemon Go to Connect with Bank Customers Gateway to Gamification: Using Pokemon Go to Connect with Bank Customers Suzan Szollar, Solution Manager at NCR/Digital Insight Recorded: Aug 11 2016 59 mins
    No doubt, you’ve heard about the mobile app that’s taken the world by storm. Within a week of going live in the US, Pokémon Go reached 26 million daily active users, approximately 60 percent of which were Millennials. Businesses across the country have taken notice and many have begun exploring ways to take advantage of this trend, such as leveraging proximity to Pokéstops and generating Pokémon-themed marketing content and campaigns.

    Suzan Szollar and a panel of some of our adventurous Digital Insight financial institution clients will discuss what they’ve tried, and what business goals may be supported by participating in augmented and virtual reality mobile gaming. They’ll also share our recommended approach to stepping into this space, and what’s on the horizon for Pokémon Go.
  • Millennials: Who Are They? Millennials: Who Are They? Rob Mills, Vice President of Technology at Rivermark Credit Union and Susan Steele, Director of Omni-channel Software Sales Recorded: Jun 30 2016 60 mins
    Millennials are the fastest growing demographic in the world and will make up a majority of the workforce in the next few years. It is vital for financial institutions to understand how they’re different from other generations, what their habits are and what that means for banks and credit unions in order to successfully sell and create lasting relationships. Join us for a free webinar to learn about trends millennials are setting in the banking industry, transaction methods they tend to use most often and what this means for competition between businesses.
  • Successful integrated cash recycling solutions - More to save than meets the eye Successful integrated cash recycling solutions - More to save than meets the eye Lynne Murray - SelfServ Marketing Manager & Cleopatra Mavredis - Channel Management Recorded: May 25 2016 40 mins
    (Focused on Australia, New Zealand, South Pacific)

    More and more Financial Institutions are deploying cash recycling devices as a means to reduce cash replenishment costs, improve revenue and enhance the consumer experience. Whether you have already deployed cash recyclers, thinking of deploying them or have already decided to do so, let NCR share their perspective in making your decision productive and cost-effective.

    We strongly believe there is no “one-size-fits-all” approach but most importantly this strategy necessitates a more holistic study of the cash distribution infrastructure. It is fundamental to truly understand your business drivers, strategy and cost reduction expectations, in order to achieve a more personalized solution that meets your specific needs.

    We will take you through a clear ‘best practice’ process to help you deliver a successful branch transformation strategy. In this 45 min session, we will explain how a consultative approach can save you money.

    The webinar will discuss:
    • Cash recycling trends around the globe – why cash recycling is gaining attention now more than ever
    • Benefits of managing cash dynamically – let technology guide your experience
    • Why a consultative approach can save you time & money

    Register today
  • Successful integrated cash recycling solutions - More to save than meets the eye Successful integrated cash recycling solutions - More to save than meets the eye Lynne Murray - SelfServ Marketing Manager & Cleopatra Mavredis Channel Management Recorded: May 25 2016 42 mins
    (Focused on North America, Central, South America and the Carribbean)

    More and more Financial Institutions are deploying cash recycling devices as a means to reduce cash replenishment costs, improve revenue and enhance the consumer experience. Whether you have already deployed cash recyclers, thinking of deploying them or have already decided to do so, let NCR share their perspective in making your decision productive and cost-effective.

    We strongly believe there is no “one-size-fits-all” approach but most importantly this strategy necessitates a more holistic study of the cash distribution infrastructure. It is fundamental to truly understand your business drivers, strategy and cost reduction expectations, in order to achieve a more personalized solution that meets your specific needs.

    We will take you through a clear ‘best practice’ process to help you deliver a successful branch transformation strategy. In this 45 min session, we will explain how a consultative approach can save you money.

    The webinar will discuss:
    • Cash recycling trends around the globe – why cash recycling is gaining attention now more than ever
    • Benefits of managing cash dynamically – let technology guide your experience
    • Why a consultative approach can save you time & money

    Register today
  • Successful integrated cash recycling solutions - More to save than meets the eye Successful integrated cash recycling solutions - More to save than meets the eye Lynne Murray - SelfServ Marketing Manager & Cleopatra Mavredis Channel Management Recorded: May 23 2016 38 mins
    (Focused on Europe, Russian, Middle East, Africa, China & Asia)

    More and more Financial Institutions are deploying cash recycling devices as a means to reduce cash replenishment costs, improve revenue and enhance the consumer experience. Whether you have already deployed cash recyclers, thinking of deploying them or have already decided to do so, let NCR share their perspective in making your decision productive and cost-effective.

    We strongly believe there is no “one-size-fits-all” approach but most importantly this strategy necessitates a more holistic study of the cash distribution infrastructure. It is fundamental to truly understand your business drivers, strategy and cost reduction expectations, in order to achieve a more personalized solution that meets your specific needs.

    We will take you through a clear ‘best practice’ process to help you deliver a successful branch transformation strategy. In this 45 min session, we will explain how a consultative approach can save you money.

    The webinar will discuss:
    • Cash recycling trends around the globe – why cash recycling is gaining attention now more than ever
    • Benefits of managing cash dynamically – let technology guide your experience
    • Why a consultative approach can save you time & money

    Register today
  • Global Trends in Transaction Processing Global Trends in Transaction Processing Andy Brown, NCR Marketing Director of Payments Recorded: May 19 2016 32 mins
    (4pm London time / 11am US ET)

    NCR experts will discuss the biggest trends affecting transaction processing around the world and the impact they are having on the payments space, including:

    •Open APIs – how do APIs impact traditional financial institutions, and how will they change the future of banking?

    •Contactless transactions – contactless transaction levels are growing incredibly, but so far they aren’t really impacting the transaction processing system. But how is this going to change? Will biometrics remove the need for fraud detection?

    •Real time payments – how are real time payments projects being implemented around the world, and what changes are still to come

    •Messaging – ISO20022 is designed to be a single, common ‘language’ for global financial institutions – but will the reality live up to the promise?
  • 10 Ways to Maximize the Value of Your Mobile Banking Channel 10 Ways to Maximize the Value of Your Mobile Banking Channel Dan Weis, Senior Product Manager at Digital Insight and Eric Givens, Senior Director of Digital Banking, Arizona FCU Recorded: May 17 2016 60 mins
    When almost every other financial institution offers some form of mobile banking, how do you stay competitive? What do you do with this continuously growing and innovating channel to stand out, captivate and engage new audiences, deepen relationship and create new opportunities to grow your business?

    Join Dan Weis, Senior Product Manager at Digital Insight, an NCR company and Eric Givens, Senior Director of Digital Banking, Arizona Federal Credit Union for a free, one-hour webinar where they will discuss 10 things your financial institution must do in order to get the most out of your mobile channel.
  • ATM Security: More PCI Changes are coming – maintain your compliance ATM Security: More PCI Changes are coming – maintain your compliance Speaker: Owen Wild - Global Marketing Director, Security Solutions NCR Recorded: May 3 2016 49 mins
    Over the next 2 years, significant changes announced in previous releases of PCI POI PTS and PCI PIN requirements will come into force, and will impact key management at ATM PIN entry devices.

    Join NCR experts on this presentation as we discuss the changes and provide you with the guidance of what you need to do in order to maintain your compliance.

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