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MetaPack

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  • The Delivery Conference 2019 Live - Opportunities and Challenges
    The Delivery Conference 2019 Live - Opportunities and Challenges
    Various Recorded: Feb 26 2019 49 mins
    For the first time, MetaPack will be live streaming from The Delivery Conference 2019 (TDC Global), the number one event for eCommerce delivery. Our focus will be on the eCommerce and Customer Experience Stream, where you can enjoy 4 different sessions.

    Taking place in London on Tuesday 26th February 2019, TDC Global will bring together 1300+ attendees – 70% of which are from the leading retailers and brands.

    You can join an unrivalled gathering of senior eCommerce executives at TDC Global, simply by registering for the session below.

    Live Session 3 - eCommerce & Customer Experience: Opportunities and Challenges - introduced by Maria Canton, Global Marketing Director, MetaPack

    (14:40-15:25 GMT)

    Agenda:

    14:40 - 14:55 - Connecting small businesses with the world - Julia Bindley, Not on the High Street

    14:55 - 15:25 - Creating loyalty through the post-purchase engagement - Duncan Licence, MetaPack

    For the full agenda visit https://www.thedeliveryconference.com/tdc-global/agenda/

    #TDCGlobal
  • The Delivery Conference 2019 Live - Global eCommerce
    The Delivery Conference 2019 Live - Global eCommerce
    Various Recorded: Feb 26 2019 115 mins
    For the first time, MetaPack will be live streaming from The Delivery Conference 2019 (TDC Global), the number one event for eCommerce delivery. Our focus will be on the eCommerce and Customer Experience Stream, where you can enjoy 4 different sessions.

    Taking place in London on Tuesday 26th February 2019, TDC Global will bring together 1300+ attendees – 70% of which are from the leading retailers and brands.

    You can join an unrivalled gathering of senior eCommerce executives at TDC Global, simply by registering for the session below.

    Live Session 2 - eCommerce & Customer Experience: Global eCommerce - introduced by Ton ter Laak, General Manager Europe, MetaPack

    (11:25-13:25 GMT)

    Agenda:

    11:25 - 11:45 - Making over a beauty icon - Graeme Carter, Avon

    11:45 - 12:05 - CX in the last mile – why delivery matters - Mike Richmond, Doddle

    12:05 - 12:25 - Emma Mead, Holland and Barrett

    12:25 - 12:45 - Online Demand Planning - Bruce Harryman, John Lewis

    12:45 - 13:05 - From the converted garage to becoming the biggest seller in the world on Amazon and eBay ….and everything in between! - Steve Oliver, Music Magpie

    13:05 - 13:25 - Empowering British business in a climate of uncertainty - Neil McLauchlan, eBay

    For the full agenda visit https://www.thedeliveryconference.com/tdc-global/agenda/

    #TDCGlobal
  • The Delivery Conference 2019 Live - Panel Discussion
    The Delivery Conference 2019 Live - Panel Discussion
    Zoë Schouten Recorded: Feb 26 2019 39 mins
    Couldn’t make it to TDC Global this year? or simply want to recap on the sessions? Good news – you can still catch the number one event in eCommerce delivery! For the first time, MetaPack were live streaming and have over 5 hours of recorded video content for you to enjoy.

    We recorded sessions from the eCommerce and Customer Experience Stream, so you can access 8 different talks from leading retailers, carriers and brands. In addition to this stream, you can also enjoy exclusive video content from the morning session, including opening presentations from MetaPack Founder Patrick Wall and Retail Futurist Howard Saunders.

    Panel Discussion - 26th February:

    "Who Owns the Relationship with the Customer?" - chaired by Zoë Schouten, Pre Sales Manager, MetaPack

    This panel will address who owns the customer relationship: the brand, the retailer or the marketplace? And what is the role of the carrier: should they be building direct customer relationships?

    Panellists:

    Philippe Hemard, Founder of PHC
    Tim Jones, Director of Marketing, DPD
    Martijn de Lange, CEO, Hermes
    Klaus Goeldenbot, Chief Executive, Nisbets PLC
    Alex Vassiliev, Chief International Officer, Yandex Market

    For the full agenda visit https://www.thedeliveryconference.com/tdc-global/agenda/

    #TDCGlobal
  • The Delivery Conference 2019 Live - Opening Presentations
    The Delivery Conference 2019 Live - Opening Presentations
    Various Recorded: Feb 26 2019 132 mins
    For the first time, MetaPack will be live streaming from The Delivery Conference 2019 (TDC Global), the number one event for eCommerce delivery. Our focus will be on the eCommerce and Customer Experience Stream, where you can enjoy 4 different sessions.

    Taking place in London on Tuesday 26th February 2019, TDC Global will bring together 1300+ attendees – 70% of which are from the leading retailers and brands.

    You can join an unrivalled gathering of senior eCommerce executives at TDC Global, simply by registering for the session below.

    Session 1 - The Delivery Conference 2019 - Opening Presentations

    (08:25 - 10:55 GMT)

    Agenda:

    08:55 ‐ 09:15 - Patrick Wall, Founder, MetaPack - Welcome and Trends in Delivery
    09:15 ‐ 09:45 - Howard Saunders, Retail Futurist, Twenty-second and fifth
    09:45 ‐ 10:05 - Xuan Jin, Lead Solutions Architect, Alibaba
    10:05 ‐ 10:25 - Professor Matthew Goodwin, University of Kent/Chatham House
    10:25 ‐ 10:55 - Martijn Bertisen, UK Sales Director, Google

    For the full agenda visit https://www.thedeliveryconference.com/tdc-global/agenda/

    #TDCGlobal
  • State of eCommerce Delivery Report - North American Insights
    State of eCommerce Delivery Report - North American Insights
    Maria Dahlqvist Canton, Global Marketing Director, MetaPack Recorded: Jan 29 2019 44 mins
    Providing deep insights into what consumers want when it comes to delivery, the 2018 State of eCommerce Delivery Report: North American Insights, examines how the delivery choices shoppers encounter influence the online purchasing decisions they make.

    In this webinar, we’ll highlight the latest trends and insights from the report, taking a deep dive into key insights from North American consumers, including the growing appetite for energy-conscious delivery alternatives and a willingness to spend more money when purchasing luxury items.

    Webinar Details:

    Title: State of eCommerce Delivery (North American insights)
    Date: January 29th, 2019
    Time: 10:00 PST / 13:00 EST
    Host: Maria Dahlqvist Canton, Global Marketing Director, MetaPack

    Get the report: http://www.metapack.com/report/2018-state-of-ecommerce-delivery-report-north-american-insights/
  • State of eCommerce Delivery - 2018 Consumer Research Results
    State of eCommerce Delivery - 2018 Consumer Research Results
    Maria Dahlqvist Canton, Global Marketing Director, MetaPack Recorded: Dec 11 2018 37 mins
    Retailers and brands recognise that delivery is a key part of improving the customer experience and increasing customer loyalty. Do you know the most important factors driving the delivery experience for consumers?

    This webinar will highlight the latest trends and insight from the MetaPack 2018 State of eCommerce Delivery Consumer Research report. This is MetaPack’s annual survey into consumer expectations regarding delivery.

    We have surveyed 3500 consumers across the world to examine how the delivery choices shoppers encounter influence the purchasing decisions they make. In this year’s report, we found significant insights, including the growing appetite for energy-conscious delivery alternatives and a willingness to spend more money when purchasing luxury items.
  • Ship from Store - Making Stores Your Competitive Advantage (Europe)
    Ship from Store - Making Stores Your Competitive Advantage (Europe)
    Alexei Haigh Recorded: Oct 30 2018 43 mins
    As consumer shopping and delivery expectations increase, retailers and brands need to be more agile to respond to the changing delivery landscape, and customer needs. Physical stores can be a key differentiator for retailers, with Ship from Store allowing them to make deliveries from their local in-store inventory rather than from a regional hub/warehouse.

    Cost reductions, greater delivery options and increased customer loyalty are just some of the benefits of Ship from Store.

    Learn more about how this new and exciting proposition can help make delivery your competitive advantage.

    This webinar is for audiences in the UK & Europe.
  • Ship from Store - Making Stores Your Competitive Advantage (North America)
    Ship from Store - Making Stores Your Competitive Advantage (North America)
    Alexei Haigh Recorded: Oct 23 2018 39 mins
    Ship from Store is an innovative way for retailers to respond to the changing delivery landscape by making use of their store network. Ship from Store allows retailers and brands to make deliveries from their local in-store inventory rather than from a regional hub or warehouse.

    Learn how the ‘Ship from Store’ model puts retailers back in the driving seat. Increased customer conversion, improved inventory optimisation and lower shipping costs are just some of the benefits we’ll cover. Join us on October 23rd to help define your future delivery strategy.
  • Mastering The Customer Delivery Experience
    Mastering The Customer Delivery Experience
    Duncan Licence Recorded: Aug 9 2018 58 mins
    As the online retail industry continues to grow, the internet has quickly become the go-to shopping destination for consumers in the US. This means that major brands and retailers must work harder to improve their offering and meet the changing expectations of consumers.

    In this webinar, we will look at how delivery personalization, delivery loyalty programmes and ever-evolving consumer expectations are changing the online shopping experience for good.

    Webinar Agenda:

    - Inside the latest consumer insights and expectations
    - The retailer's dilemma - how to provide convenient & cost effective delivery
    - 10 areas where retailers and brands are innovating in delivery
    - Best practice in delivery (dos and don'ts for retailers and brands)
  • MetaPack Carrier Mapping Demo
    MetaPack Carrier Mapping Demo
    Alexei Haigh / Frits van Gansewinkel Recorded: Jul 25 2018 31 mins
    MetaPack Carrier Mapping is the fastest route to carriers and the number one resource for retailers and brands to analyse carrier routes and services.

    Watch this webinar for a free demo of the most comprehensive carrier label library in the world. As a ‘gazette’ of carrier services, you’ll be able to search and visualise carrier data by origin, destination, service code and service types such as Economy, Express, Next Day, Premium and PUDO.

    Originally launched at The Delivery Conference 2018, MetaPack Carrier Mapping has undergone several new developments since, making it more comprehensive and easier to use.

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