Ton ter Laak (VP Northern/Central Europe, MetaPack) & Patrick Haex (Managing Partner, BCI)
Cross border eCommerce is in constant growth as consumers increasingly shop internationally. This opens new questions for retailers and brands: does speed really matters? Does offering multiple delivery options drive top line revenue? If so, how to support this from an Operations and Distribution perspective? And what does it mean for Marketing?
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MetaPack and Buck Consultants International are pleased to invite you to this 60 minute webinar on European cross border eCommerce. Listen to industry experts as they present the latest about fulfilment models, distribution, and the impact of speed and service offerings on customer satisfaction, recurring revenue, shipping solutions and carrier options.
What you will learn?
•Recent trends and developments in European cross border eCommerce
•Impact of alternative service offerings such as delivery slots and delivery times
•Current and future distribution models to support customer expectations
•Cross border shipping solutions and related carriers
•Effective cross border returns management
•Best practice examples