With the growth of online retail, the internet is fast becoming the shopping destination of choice for consumers. As a result, leading retailers and e-commerce brands must work harder to meet rising consumer expectations and to differentiate their offer in an important area.
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Personalised delivery, loyalty programmes, and increased customer expectations show that when it comes to winning and retaining customers, delivery can make or break the online shopping experience.
Join us for this free webinar as we take a deep dive into the practicalities of providing a seamless delivery experience.
With our expert panel, you’ll receive the latest insights into customer expectations, as well as practical advice on:
-How delivery influences purchasing decisions
-The new era of delivery through personalisation
-The growth of delivery loyalty programmes
-10 areas of innovation for brands & retailers in 2018
-Best practices in providing customer delivery