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  • 12 Customer Engagement Recommendations
    12 Customer Engagement Recommendations Thunderhead.com Recorded: Dec 16 2014 2 mins
    Put the customer at the center of your business. Watch this short video for 12 recommendations on how to improve your customer engagement, with fresh research from Thunderhead.com and carried out by Populus.
  • Introduction to Thunderhead.com
    Introduction to Thunderhead.com Glen Manchester, CEO Thunderhead.com Recorded: Dec 16 2014 4 mins
    Watch this short video and hear CEO Glen Manchester talk about the new and exciting innovations happening at Thunderhead.com. He'll explain how thunderhead.com's solutions enable businesses to solve the key problem in customer experience, managing the customer journey across all touchpoints so that they can create enduring and engaging relationships with their customers.
  • Insurance Customer Engagement with Customer First Insurance Inc.
    Insurance Customer Engagement with Customer First Insurance Inc. Thunderhead.com Recorded: Dec 12 2014 3 mins
    Insurance Customer Engagement scenario video with Customer First Insurance Inc. and Nick an insurance policy holder.

    Watch this 3 minute video about Nick, a car insurance policy holder, and Customer First Insurance Inc., an insurance company to see the impact of Thunderhead.com's ONE Engagement Hub.

    ONE Engagement Hub gives businesses:
    •Continuous understanding of customers’ intent, behavior and context to inform and deliver value-driven interactions
    •Real-time customer insights, contexts and journey behavior all tied together
    •Enables businesses to deliver valuable, relevant content and interactions the customer is interested in
    •A continuously updated adaptive customer profile with each customer interaction.

    ONE Engagement Hub gives your customers, like Nick, valuable, relevant experiences and content which they want across all touch-points.

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