SysAid Help Desk & ITSM

Industry leaders & IT pros chime in with service desk management tips

Watch dynamic discussions and learn from industry experts about IT service management (ITSM) and help desk hot topics, ITIL best practices, and SysAid’s features, including a powerful ticket management tool, IT asset management, self-service, BI analytics, mobile device management, chat, password reset, mobile apps, industry benchmarking, and more. SysAid Technologies Ltd. is a leading provider of customer-driven IT Service Management (ITSM) solutions. Available as a cloud-based or on-premise solution, SysAid provides affordable, innovative, and intuitive ITSM software aligned with industry best practices. SysAid serves over 10,000 customers across 140 countries, from SMBs to Fortune 500 corporations.

Latest Talk

May 9, 2022 3:00pm Z | 58 mins

2022 State of Service Management

The 2022 State of Service Management Webinar is on. +1200 professionals shared their thoughts with us. They spared nothing. Watch the webinar and get practical tips to inform your strategy and stay ahead of the ever-evolving IT field. Based on firsthand feedback from IT peers, you will learn about: * Latest stats and technology trends…

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On-demand Talks

2022 State of Service Management

1 year ago 58 mins
Case Study: Automating Staff Onboarding & Offboarding

2 years ago 26 mins
Reimagining the Virtual Workplace

2 years ago 27 mins
Giving CPR Can Save Your IT & Business Health

2 years ago 31 mins
Lessons Learned from Two Decades of Tool Implementation

2 years ago 24 mins
Is Service Automation the Future of ITSM?

2 years ago 15 mins
What Does It Mean to Be Employee-Centric in the Digital Workspace?

2 years ago 38 mins
Creating amazing self-service experiences

3 years ago 47 mins

Latest Talk

2022 State of Service Management

On-demand Talks

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